#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(757)430-5122
Tool & Truck Rental(757)430-5128
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2324 Elson Green Ave.
Virginia Beach, VA 23456
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Customer Store Reviews

  • 4.7 out of 412 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (412)
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Showing 1-30 of 412 reviews
The store always had items advertised on stock, the sales representatives are friendly and very h...
The store always had items advertised on stock, the sales representatives are friendly and very helpful.
by
  • Verified Purchase
  • Recommended
My husband and I have shopped in just about every department at this Home Depot location. The cle...
My husband and I have shopped in just about every department at this Home Depot location. The clerks are awesome. People will stop and ask you what you need or if they can help. Most of the time clerks just run so they don't have to help you. This store is one of the best I've ever shopped in.
by
  • Verified Purchase
  • Recommended
Great store, very clean and well organized. Paint department lady is awesome and lots of friendl...
Great store, very clean and well organized. Paint department lady is awesome and lots of friendly, helpful employees. Always great inventory in the garden department too!
by
  • Verified Purchase
  • Recommended
The store is very clean and well stocked. However, the employees are not very knowledgeable of th...
The store is very clean and well stocked. However, the employees are not very knowledgeable of the items.
by
  • Verified Purchase
  • Recommended
Always helpful and pleasant staff
Always helpful and pleasant staff
by
  • Verified Purchase
  • Recommended
Above & beyond customer service
Customer service Rep Rae & the other staff members made my shopping experience seamless! From the patient way Rae helped me in purchasing my patio furniture, to the kind staff member Nicole who showed me how to use the Home Depot app to look up what products they have in stock & also to the staff member who talked to me about assemblying my furniture for FREE! Rae also even helped me load it into my truck! I highly recommend this Home Depot!
by
    • Recommended
    Everything I Need
    The staff is always happy to stop what they are doing to help you, and they always have what I need.
    by
      • Recommended
      This store is always in stock with items, at great prices, and the staff is wonderful to deal with.
      This store is always in stock with items, at great prices, and the staff is wonderful to deal with.
      by
      • Verified Purchase
      • Recommended
      SHA'DIQUAH AND ALLEN (AL) AT THE SANDBRIDGE STORE WERE EXTRORDINARILY HELPFUL IN ASSISTING ME WIT...
      SHA'DIQUAH AND ALLEN (AL) AT THE SANDBRIDGE STORE WERE EXTRORDINARILY HELPFUL IN ASSISTING ME WITH MY LIGHTING PROBLEM AND MADE MY EXPERIENCE AT THAT STORE NOTHING SHORT OF AMAZING. THEY MADE MY DAY!
      by
      • Verified Purchase
      • Recommended
      Great service...can always find someone to answer a question with a smile on their face. In parti...
      Great service...can always find someone to answer a question with a smile on their face. In particular, your cashier Debbie was very nice and competent.
      by
      • Verified Purchase
      • Recommended
      Great Store, Great People.
      Great Store, Great People.
      by
      • Verified Purchase
      • Recommended
      Great store .Friendly and helpful employees.
      Great store .Friendly and helpful employees.
      by
      • Verified Purchase
      • Recommended
      Thanks to Jeff (paint department) for all the assistance with my painting needs.
      Thanks to Jeff (paint department) for all the assistance with my painting needs.
      by
      • Verified Purchase
      • Recommended
      Quick in and quick out. Knew what I needed to get and where it was located.
      Quick in and quick out. Knew what I needed to get and where it was located.
      by
      • Verified Purchase
      • Recommended
      Home depot 2324 Elson Green Avenue Virginia Beach in my opinion deploy a huge numbers of well tr...
      Home depot 2324 Elson Green Avenue Virginia Beach in my opinion deploy a huge numbers of well trained people persons employees who has great concern toward customer. Each time I visit the store too shop they always greet you with professional language and a can do attitude. Supervision and personnel in the training department are during a super job on training their employees and should be recognize with some type of recognition. Please keep up the good work.
      by
      • Verified Purchase
      • Recommended
      Verry helpful staff
      Verry helpful staff
      by
      • Verified Purchase
      • Recommended
      I live in 23457 area code I have been to 4or5 home depots in my area I think this is by far the b...
      I live in 23457 area code I have been to 4or5 home depots in my area I think this is by far the best.
      by
      • Verified Purchase
      • Recommended
      Associates in plumbing very helpful to me every time I come in
      Associates in plumbing very helpful to me every time I come in
      by
      • Verified Purchase
      • Recommended
      My view is Manager and employees are during a outstanding job on keeping the store well organized...
      My view is Manager and employees are during a outstanding job on keeping the store well organized. Also each time i visits the store employees always use professional language with a can do attitude. Some one are during a outstanding job on training their employees. Keep up the good work.
      by
      • Verified Purchase
      • Recommended
      Again, this store has a large numbers of well trained employee with a professional can do attitud...
      Again, this store has a large numbers of well trained employee with a professional can do attitude toward customers. Also they have great respect for military and senior citizens personnel.
      by
      • Verified Purchase
      • Recommended
      I do a lot of shopping at Home Depot each time i visit the store or request assistance store empl...
      I do a lot of shopping at Home Depot each time i visit the store or request assistance store employees always deploy a professional can do attitude. Also employees has great concern toward customers please recognize with some type of recognition. Some one in your training department are during a good job on training their employees.
      by
      • Verified Purchase
      • Recommended
      Consistently one of the best Home Depot stores I've ever shopped at, and I've shopped at many thr...
      Consistently one of the best Home Depot stores I've ever shopped at, and I've shopped at many throughout my career. Helpful, friendly employees and a clean store will keep me coming back.
      by
      • Verified Purchase
      • Recommended
      Stores associate very helpful and friendly
      Stores associate very helpful and friendly
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Love the people, hate the self check out
      Honestly, the staff at this store are what bring me back again and again. Whereas the staff at Lowe's seem completely indifferent, the staff at this Home Depot are FABULOUS. Any time I shop here, I have no less than four or five staff members ask me if they can help me. And if I ever do need help, they are extremely knowledgeable and take as much time as is needed to help me. My only complaint about this store--and all stores that do this--is the self check outs! I go in this store and if there is one full-service check out, it's difficult to find with the sea of self checkouts. Customers aren't CATTLE, so stop trying to herd us through self checkout. It's incredibly insulting and sends a message to customers that only our money is important to the company. This is an issue that Home Depot corporate really screwed up, and rather than recognize that, they keep trying to force us to use them by removing all cashiers. And that's what's going to make me stop shopping at Home Depot--as it has made me stop shopping at other stores that do this. Take those out, and this is the PERFECT home improvement store.
      by
        • Recommended
        1 found this review helpful
        Great store. Friendly, helpful staff. No reason to go anywhere else.
        Great store. Friendly, helpful staff. No reason to go anywhere else.
        by
        • Verified Purchase
        • Recommended
        Excellent customer service. Very friendly employees. Knowledgeable in their respective areas. Ver...
        Excellent customer service. Very friendly employees. Knowledgeable in their respective areas. Very patient employees in the lumber department.
        by
        • Verified Purchase
        • Recommended
        I like shopping in this store because everything is easy to find. The employee's are friendly and...
        I like shopping in this store because everything is easy to find. The employee's are friendly and helpful.
        by
        • Verified Purchase
        • Recommended
        You don't have to search around forever trying to find something. Assistance is always close, fr...
        You don't have to search around forever trying to find something. Assistance is always close, friendly, and very helpful. I am always short on time, and the Associates always get me out quickly. I so appreciate that!
        by
        • Verified Purchase
        • Recommended
        A big thank you to Michelle and staff today for helping to refund the money we spent to replace a...
        A big thank you to Michelle and staff today for helping to refund the money we spent to replace a faulty key pad lock we had purchased nearly a year ago. They were very helpful to do a swap for a new lock and did so swiftly and we were on our way. Thank you! There were many folks there returning item and the return area was well staffed and all that were working were very helpful, friendly, and moving as quickly as they could to get us all what we needed and on our way. Thank you! Well done! Appreciate you all. :)
        by
        • Verified Purchase
        • Recommended
        Always neat and tidy and I find everything that I need. Staff are always helpful and friendly.
        Always neat and tidy and I find everything that I need. Staff are always helpful and friendly.
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 412 reviews

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