Germantown #2560

4.6

out of 5

94% of customers recommend this store
Rating Breakdown
5
(224)
4
(57)
3
(8)
2
(4)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.5
4.5

21010 Frederick Rd Germantown, MD 20876

Store Number (301) 515-7944

Pro Desk (301) 515-3865

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Store Details

The Home Depot Germantown #2560 can help you with all your home improvement projects. Our address is 21010 Frederick Rd, Germantown, MD, 20876 and our phone number is (301) 515-7944. We offer a variety of features including Kitchen ShowroomExpanded Flooring ShowroomHome Depot Truck RentalPropane ExchangePenske RentalKey Cutting . We also offer a variety of in-store DIY, Do-It-Herself and kids workshops.

We'll also help home improvement professionals get their jobs done faster and for less at our Pro Desk. You can reach our Pro Desk at (301) 515-3865. Our store hours are Mon-Sat: 6:00am - 10:00pm Sun: 8:00am - 8:00pm If you have a question about DIY advice or anything to do with home improvement or remodeling, just ask an associate. We’re happy to provide guidance every step of the way. If you need installation services like window or roofing installation, just let us know!

Love to shop online? Check out our convenient options like Buy Online Ship to Store, Pick Up in Store, and Return in Store. You can also visit our nearby stores including Gaithersburg, Aspen Hill, and Bethesda.

At the Germantown Home Depot, we’re so much more than a hardware store.

Store Manager,
John R.

Upgrade Your Patio Furniture at The Home Depot

With spring right around the corner, now is the perfect time to transform your outdoor living area. The Home Depot has all the patio furniture you need to make entertaining outside a breeze. We’ve got gorgeous patio sets of all styles as well as a variety of patio cushions to create a unique accent. You can customize your patio today by visiting your local Home Depot and mix & matching our patio furniture to your liking.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

Store Location and Nearby Stores

6.78 mi
  • 15740 Shady Grove Road
  • Gaithersburg, MD 20877
12.11 mi
  • 14000 Georgia Avenue
  • Aspen Hill, MD 20906
13.23 mi
  • 7111 Westlake Terrace
  • Bethesda, MD 20817

Store Features

CUSTOMER STORE REVIEWS

4.6

out of 5

303 reviews
5
(224)
4
(57)
3
(8)
2
(4)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.5
4.5
94% Of Customers
Recommend This Store 274 of 290 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
I never mind going to my Home Depot in Germantown because the staff are so friendly and helpful. ...

5.0

out of 5

I never mind going to my Home Depot in Germantown because the staff are so friendly and helpful. I can always get my questions answered or be directed to whichever obscure item I am looking for. I like being greeted at the door and invited to check out in one of their plentiful check-out counters. They never make me wait in line, and I appreciate their great prices and the military discount.

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Go see Rupa in the carpet and floor and blinds department! She is amazing and so patient and help...

5.0

out of 5

Go see Rupa in the carpet and floor and blinds department! She is amazing and so patient and helpful!!

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Mostly, this store is great, however, it's slipping. I used to be absolutely assured of finding ...

4.0

out of 5

Mostly, this store is great, however, it's slipping. I used to be absolutely assured of finding both sales associates and the products I was seeking. During the last 6 weeks or so, this has not been the case. Not sure what's going on. I do know that the Customer Service Department (Janet) needs an immediate improvement, she was anything but. The floor personnel were excellent and really wanted to help, especially Julio. I'd hate to see the attitude from Customer Service travel to the floor personnel. Hopefully, this store goes back to its prior excellent stocking and service. 4/16/2017

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Helpful employees, clean store and friendly faces. Always a great shopping experience when I come...

5.0

out of 5

Helpful employees, clean store and friendly faces. Always a great shopping experience when I come to the Germantown store. Thank you!

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Paint

5.0

out of 5

Julio in the paint department help to me to save money andown time. Thanks Julio.

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VERY HELPFUL STAFF, HAD EVERYTHING I WAS LOOKING FOR AND NEEDED

5.0

out of 5

VERY HELPFUL STAFF, HAD EVERYTHING I WAS LOOKING FOR AND NEEDED

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Great customer service at this pro-desk and in store in general. Always accommodating and conside...

5.0

out of 5

Great customer service at this pro-desk and in store in general. Always accommodating and considerate of our time, majority of my business is done through this store

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Although I normally find the service reasonably good and the employees knowledgeable, that was no...

2.0

out of 5

Although I normally find the service reasonably good and the employees knowledgeable, that was not the case today. I brought my empty 20lb propane tank to Home Depot for an exchange for a full tank. As I was paying the cashier $21.17 for a full tank of propane through their Amerigas tank exchange service, I asked the cashier if I was purchasing a full 20lbs of propane (approximately 4 gallons), but the cashier wasn't able to confirm the amount of propane I was purchasing because it was not written anywhere on the cashier's line item description. So I then ask one store employee who assists with the tank exchange service if the tanks they were selling were full with 20lbs of propane and received an affirmative response. He then called over a more experienced employee who assured me that the tank was "full". Well when I picked it up, It didn't feel like a full tank, so I weighed the tank on my home scale and discovered that the "full" propane tank weighed only 30lbs when it should have weighed 40lbs (20lbs of propane and 20lbs for the tank). I had been sold a 1/2 tank of propane that was being advertised as a full tank. I have photographic evidence that documents the weight of the "full" propane tank. So not only was the product not as advertised, but Home Depot employees either intentionally misrepresented their product or the Amerigas vendor was misrepresenting their product to Home Depot and its employees. Either way, I will NEVER buy propane from Home Depot #2560 again. The only reason I gave the store two stars rather than one star is because their other services are usually good and the employees knowledgeable.

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