Grafton #4919

4.8

out of 5

96% of customers recommend this store
Rating Breakdown
5
(103)
4
(13)
3
(2)
2
(1)
1
(3)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8

1350 Port Washington Rd Grafton, WI 53024

Store Number (262) 376-4908

Pro Desk (262) 376-3384

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Store Details

Whether you're shopping for a riding lawn mower or bathroom faucets, stop in to The Home Depot in Grafton, WI. Our team can handle all your home improvement needs.

We're glad you've chosen us as your favorite local hardware store, and we're proud to say we support the Grafton Chamber of Commerce. The Home Depot in Grafton is located at Port Washington Rd. and Hwy. 60 near Grafton High School. We're looking forward to serving you!

Your Grafton Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Cyber Monday Deals All Week Long

Can't make it to one of our local stores? The Home Depot has you covered with huge Cyber Monday Deals for the whole week. Stock up on the tools you need for that next big DIY project at a fraction of the cost. You can still find great holiday deals on the items you need the most at one of our neighborhood store locations too!

Store Location and Nearby Stores

14.12 mi
  • N94 W 18375 Thunder Rdg
  • Menomonee Falls, WI 53051
14.41 mi
  • 700 W Paradise Dr
  • West Bend, WI 53090
15.49 mi
  • 4155 N Port Washington
  • Milwaukee, WI 53212

Store Features and Layout

CUSTOMER STORE REVIEWS

4.8

out of 5

122 reviews
5
(103)
4
(13)
3
(2)
2
(1)
1
(3)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
96% Of Customers
Recommend This Store 109 of 113 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
I don't recall any bad experiences at this store, I find the employees to be friendly and helpful...

4.0

out of 5

I don't recall any bad experiences at this store, I find the employees to be friendly and helpful. I shop here a lot so most of the time I know where to look for stuff. The store is always clean and neat, products arranged properly.

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We were approached soon after entering the store and accompanied to the areas of our needs. Staff...

5.0

out of 5

We were approached soon after entering the store and accompanied to the areas of our needs. Staff knew the products. Efficient check out.

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My wife and I were searching for a specific item that we could not find in the store. We ask the...

5.0

out of 5

My wife and I were searching for a specific item that we could not find in the store. We ask the first person we saw for assistance. Although the item was not in his department, he himself was not aware of its location, My wife showed him on the internet that the product was available and in stock at the store. He then called on the radio and insisted to find the item. He them accompanied us to the product location and agreed that it was available. He smiled and walked on after I thanked him for his assistance. At the self service checkout counter, I asked a clerk if I could have a veterans discount with my military ID. The clerk gladly entered the discount and thanked me for my service. This store has very friendly and helpful staff.

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Wi 45 to 54, Male
nice store experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The store was clean and stocked with the product that the web said they had available. Associate help was great.

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Cedarburg, WI 45 to 54, Female
They have the products, just need someone who knows where they are

3.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
3
3
4

The store was clean. The aisles for the most part were clear. We wandered the store trying to find products you would assume (our mistake) are in a location you would normally find them. We couldn't find a free assoicate to help us in that first half hour. We were in the electrical department looking for spacers to extend outlets from the box (after we had installed a backsplash). You would assume they would be right next to the electrical outlets since that is where you use them (duh!). Wrong. Some associates saw us searching and asked us what we were looking for, we tried to explain (they are called what they are called). They searched what we had searched and one was looking things up on his "phone." We ended up going to three or four locations before the right spacers were found. They helped us find a few other things and one employee actually went and found some wood filler we needed (again, nowhere near stains or paints, etc., where you think they would stock it). At this point four or five employees were helping us (nice, but overwhelming and confusing). Finally, they must have tired of us. When we needed the one last item (longer screws for the extended outlets), they told us to go to aisle 18 and find screw 632. Do you know how many screws are in aisle 18? At least hundreds, if not thousands. Another ten or fifteen minutes of searching and we found a bag/pack that would work. Before you accuse us of anything, the associates were helpful when found (or we were found), but it would have been nice to have ONE who helped us complete our order who knew where everything is located. Yes, we are do-it-yourselfers to a point. But I have been with our general contractor at the store who sometimes needs help finding something that you think (he did) would be in this space and not that. I will buy larger items I know The Home Depot carries but will go to my local hardware store(s) for the other items. I may pay more, but the local guys know exactly where to get the items and help me until I am satisfied. Time is money, too. Total time at the store was one hour and twenty minutes. Way too long. Although, The Home Depot will be happy to know I purchased items not on our list (more than $100 worth) while we were searching. Maybe that is their strategy.

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Mequon, WI 65 or over, Male
Great experience and knowledgeable staff in designing a complete kitchen renovation

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Great service and suggestions with friendly attitude. Accomplished complete kitchen renovation with fewer visits than we anticipated.

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mequon, wisc 65 or over, Male
Great staff!!

5.0

out of 5

Associate Availability
Associate Helpfulness
5
5

Staff seek you out to inquire if they can be of assistance. Every one very friendly.

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Mequon, WI 65 or over, Male
Always a good experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The sales person in appliances was very helpful, Thanks Judy

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