Rated 4.8 out of 5 by 86
Rated 5.0 out of 5.0 by 1955Chevyguy Helpful cashiers and loading staff
While most of shopping experiences at this store have been positive, I like many others would like to see a store directory or alphabetical listing of where items may be found. Home Depot would like me to use a smart phone or computer prior to or during my visit to shop but I would prefer a simple method such as a store directory or kiosk to help locate items. I do not own a smart phone and do not wish to.
I have found the store employees to be helpful, knowledgeable, and willing to take the time to help me find the items I am looking for. When I have needed help loading concrete sacks, heavy lumber, etc. the loaders are quick to respond and I step back and let them load it all.
June 18, 2015
Rated 5.0 out of 5.0 by Grannie Great exerience
Associates are always on hand, helpful, knowledgeable and friendly. If I can't find something, one question always seems to get me right where I need be. Questions are always answered or I am directed to where I can get the answer. Associates always remember me from visits before and will ask if my purchases from earlier visits helped with my projects.
Returns are always handled with ease and a smile.
On-line orders are easy and fast. It's nice to be able to order and have the choice of delivery or picking up on my next trip into town.
Home Depot Grants Pass is my partner in repairing and keeping my home "My home!"
April 9, 2015
Rated 5.0 out of 5.0 by Bill Wonderful place to shop--great associates!
I always feel welcome when I shop at the Grants Pass Home Depot. The cashiers are always friendly. I am a senior citizen with limited mobility--last year a team of associates even came and, after I purchased all the materials, went out of their way to complete, at no labor costs to me, the bathroom remodeling project I had started, but was not well enough to complete! The Grants Pass Home Depot and their associates truly care about our community. Thank you, Grants Pass Home Depot!
May 1, 2015
Rated 5.0 out of 5.0 by PJ16 Great Customer Service
I so appreciate having the Home Depot in Grants Pass. They have quality merchandise at a fair price; great sale associates that are readily available to assist when needed. I pick Home Depot over other stores in town just because of the customer service as sometimes, I'm not sure what I need so the assistance is helpful.
May 6, 2015
Rated 5.0 out of 5.0 by HOMER Great cashier
THE STORE IS ALWAYS CLEAN AND HELP IS ALWAYS EASY TO FIND. SEVERAL TIMES I HAVE NEEDED ASSISTANCE AND THEY DON,T JUST SHOW YOU WHAT YOU WANT WE HAVE BEEN EDUCATED ON BETTER PRODUCTS OR NEW PRODUCTS AND HOW THEY WORK, WE SHOP AT HOME DEPOT OFTEN AND LEAVE MOST OF THE TIME VERY SATISFIED, BUT THE OTHER DAY OUR CASHIER WAS A DELIGHT HER NAME WAS JANET.
June 27, 2015
Rated 5.0 out of 5.0 by Asa I am completely satisfied with my shopping experience.
I like that you can get help from an array of experienced professionals, who have experience in every facet of building and home maintenance.
June 28, 2015
Rated 5.0 out of 5.0 by Jessie Very Happy
smile fase on the help very nice store very clean drive way easy to load my perchest products.
June 28, 2015
Rated 5.0 out of 5.0 by LB Easy and fast, got everything I came in for with great customer service.
The store was easy to get around, and when I went to the door and window section I got immediate help from Brian who was walking past. What a great experience he was.
June 25, 2015