Henrietta #1246

4.7

out of 5

97% of customers recommend this store
Rating Breakdown
5
(185)
4
(43)
3
(6)
2
(2)
1
(6)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.8
4.7

770 Jefferson Road Rochester, NY 14623

Store Number (585) 427-0390

Pro Desk (585) 240-8430

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Store Features

Store Location and Nearby Stores

6.15 mi
  • 2361 Buffalo Road
  • Rochester, NY 14624
7.08 mi
  • 750 Panorama Trails So
  • Rochester, NY 14625
7.62 mi
  • 1111 E Ridge Rd
  • Rochester, NY 14621

Store Details

At the Rochester, NY area Home Depot, we’re committed to providing you with stellar customer service. Next time you’re attending an opera performance or visiting the Marketplace Mall, be sure to stop by and see us. We’re just minutes from the Rochester Institute of Technology and we’re more than happy to help you find everything you need to improve your home, business and more. 
 
As members of the Henrietta community, we support the local Patriot Guard Riders and American Legions in their mission to serve our veterans. Let one of our friendly associates help you choose the right snow blower or find electrical tools for your next DIY project. So next time you’re traveling down I-390, come check us out! You’re always sure to find great deals, quality products and smiling faces. 
 
We are excited to serve the Rochester community and look forward to seeing you in our store. Please let us know how we can help you with your next project. 
 
Your Henrietta Store Team

Memorial Day Savings at The Home Depot!

With summer on the horizon, Memorial Day weekend is a great time to hang out with family, fire up the grill, and take advantage of some awesome savings! We’ve got great Memorial Day deals from May 18th to May 31st where you can save $10 off gallon cans and $40 off 5-gallon buckets of interior and exterior paints. Stop by your local Home Depot and save now!

Check Out Our Thrill of the Grill Event

Take your cookouts to the next level with The Home Depot’s Thrill of the Grill event. We’ve got specials on everything you need for the perfect barbeque. From smokers to charcoal grills, The Home Depot is offering special savings on all the essentials. Stop by your local Home Depot and take advantage of our great deals today.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.7

out of 5

242 reviews
5
(185)
4
(43)
3
(6)
2
(2)
1
(6)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.8
4.7
97% Of Customers
Recommend This Store 229 of 236 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
I go to the Home Depot on Jefferson Road because it is clean, neat and has friendly, helpful pers...

5.0

out of 5

I go to the Home Depot on Jefferson Road because it is clean, neat and has friendly, helpful personnel. I know where everything is which is great. This store doesn't move things around which makes it difficult to find items. Home Depot has ordered items for me before when the item wasn't in the store. I appreciate the great customer service I receive.

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I shop here regularly. Good store with good people working there.

5.0

out of 5

I shop here regularly. Good store with good people working there.

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Exemplary service!!

5.0

out of 5

I was in need of assistance to choose a pump to remove water from my basement. I called on the phone very early morning. A kind gentleman helped me by suggesting a Waterbug pump. He even had it held for me at Customer Service Desk. It was perfect for my job. I couldn't have asked for a nicer, more helpful experience. All on a phone call. That's impressive.

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Manager

3.0

out of 5

I hope you dealt with the employee that you got a complaint about on 5/1/17, regarding the language that he used towards a customer!

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The store had friendly employees and well stocked. Gary was very thorough and pleasant answering ...

5.0

out of 5

The store had friendly employees and well stocked. Gary was very thorough and pleasant answering my questions about insulating Windows and comparing warrantee on different models of gas grills . He also went on line for me to answer my question about the same grill at a Walmart. I went in this store to purchase paint and that dept Emanuel did a great job I needed five gallons all different colors he provided great advise so I could choose what type of Berr paint would be best. Gary was so good I bought the five hundred dollar barbecue ,assembly was free and my husband has been eyeing this one. It is the perfect anniversary gift. He will love that all he has to do is pick it up and enjoy it . Thank you Gary!

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I've always had a good experience while shopping at this location. All the employees are knowledg...

5.0

out of 5

I've always had a good experience while shopping at this location. All the employees are knowledgeable about the products and take the time to answer any questions I have and, when needed, explain the installation and uses of each product.

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I can't even begin to explain how horrible this store is compared to the other stores. The one in...

1.0

out of 5

I can't even begin to explain how horrible this store is compared to the other stores. The one in Eastview at Victor Ny is all A's this one does not even deserve a rating. There are no em[employees to help you and when you finally find one and believe me it is not easy, they do not know what you are talking about and send you to the wrong places it is a horrible store to shop in and with a Lowe's just down the street, never again!

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Thank you

4.0

out of 5

Everyone was very nice and very helpful . Whenever i go into that store.

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