Hercules #1044

4.3

out of 5

88% of customers recommend this store
Rating Breakdown
5
(61)
4
(18)
3
(4)
2
(2)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.1
4.2
4.2

1625 Sycamore Avenue Hercules, CA 94547

Store Number (510) 245-9572

Pro Desk (510) 245-6002

Tool and Truck Rental (510) 245-6008

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 7:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Penske Rental
  • Key Cutting

Store Details

Did you know the Hercules, CA Home Depot has a large outdoor Garden Center with a large plant selection that includes California natives, trees, fruit trees, organic veggies & herbs, drought tolerant plants, succulents and a great selection of xeriscapes? Plus our team knows how to handle all your home improvement needs. If you have questions about staircase parts let us know! We can help.

We're proud of our store. And we're glad to say we enjoy being involved with the local schools and the police and fire departments. Our store is located near Hwy. 80 & Hwy. 4 across from Refugio Valley Park, so come in and meet us. We look forward to seeing you soon.

Welcome to the Hercules Home Depot! Whether you are shopping for your home or your business we can't wait to help you with your shopping needs.

Your Hercules Creekside Hardware Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Cyber Monday Deals All Week Long

Can't make it to one of our local stores? The Home Depot has you covered with huge Cyber Monday Deals for the whole week. Stock up on the tools you need for that next big DIY project at a fraction of the cost. You can still find great holiday deals on the items you need the most at one of our neighborhood store locations too!

Store Location and Nearby Stores

6.34 mi
  • 11939 San Pablo Ave
  • El Cerrito, CA 94530
8.84 mi
  • 1037 Arnold Drive
  • Martinez, CA 94553
9.12 mi
  • 1175 Admiral Callaghan Lane
  • Vallejo, CA 94591

Store Features and Layout

CUSTOMER STORE REVIEWS

4.3

out of 5

94 reviews
5
(61)
4
(18)
3
(4)
2
(2)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.1
4.2
4.2
88% Of Customers
Recommend This Store 80 of 91 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Hercules is the best Home Depot store to shop in due to the size, layout and great organization. ...

5.0

out of 5

Hercules is the best Home Depot store to shop in due to the size, layout and great organization. It is clean and well-kept. The employees are always friendly, helpful and courteous. The managers and assistant manager, Mo is a shining star in this business with exceptional customer service, patience and professionalism. It is a pleasure to shop there.

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Awesome customer service

5.0

out of 5

I had an awesome customer service experience at the Hercules location. Staff was beyond helpful. Tracey, Pam, and Christina went above and beyond to help me. Thank you ladies!!!! I appreciate it so much!

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California 65 or over, Male
Great store experience

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
3
5
3

We have to wait for about 15 minutes before we got help.

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San Pablo, CA 18 to 24, Female
Great experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I received a mic that's supposed to easily mount onto my dslr camera. The cold shoe that allows it to mount was jammed. I, and even my brother, tried loosening it with a wrench but we couldn't get it to budge. We were also afraid of breaking it because it was starting to scratch and chip.. so I figured I could create a makeshift mount with a washer and nut. As I was comparing washer sizes, Robert approached me asking if I needed assistance. I showed him my mount and he was able to unjam it with wrench! Thank you Robert from hardware! Your assistance means a lot to me.

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Hercules, CA 35 to 44, Male
Lack of service

1.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
1
1
1

Staff is not very attentive and its difficult to find anyone there to assist you. You never get feel that staff is helpful, friendly or even willing to help their customers. They not very knowledgable about products and always trying to delegate your questions to their colleagues, who are also have no idea about products or not even willing to check if product in question is in stock at all. Very unprofessional behavior. You feel like you are being bounced around from employee to another without any resolution. Your questions will go unanswered and all that wait is just frustrating. Store itself is usually very messy, with products being unorganized and scattered around. Almost all the time products are rarely in stock or replenished. On top of everything there is that constant phone ring sound blasting from loudspeakers that is just finishes already bad shopping experience.

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San Francisco 25 to 34, Male
MY Store

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
4

The store was clean and products were easy to find. I was very happy with the help i received at the different desk

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SF Bay area, CA 65 or over, Female
Very helpful customer service folks

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I needed help using a manufacturer's coupon and the customer service folks were extremely kind and helpful in finding a solution.

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California 55 to 64
to acknowledge your employee Bryon from door department

5.0

out of 5

your employee Bryon was knowledgeable and friendly.

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