Hermitage #733

4.8

out of 5

95% of customers recommend this store
Rating Breakdown
5
(264)
4
(30)
3
(10)
2
(4)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.8
4.8
Store Details
Contact Us
Main: (615) 889-7211
Pro Desk: (615) 391-9427
Rentals: (615) 391-9424
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
5010 Old Hickory Blvd
Hermitage, TN 37076
Upcoming Workshops
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

6.91 mi
  • 1015 Joyce Lane
  • Nashville, TN 37216
8.44 mi
  • 1584 Gallatin Pike N
  • Madison, TN 37115
8.60 mi
  • 205 N Anderson Lane
  • Hendersonville, TN 37075

Store Details

Are you looking for pressure treated lumber? We've got that and more at The Home Depot in Hermitage, TN. You can count on our team to answer all your home improvement project questions.

Whether you need a new hot water heater or want to update your blinds, we have it all right here. Stop in and meet our warm and welcoming team! We are at the intersection of Lebanon Pike and Old Hickory Blvd.

We welcome you to your Hermitage Home Depot!

Your Hermitage Hardware Store Team

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CUSTOMER STORE REVIEWS

4.8

out of 5

313 reviews
5
(264)
4
(30)
3
(10)
2
(4)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.8
4.8
95% Of Customers
Recommend This Store 293 of 309 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
My favorite associate, Dixie, works at this store. She is always helpful and friendly with a posi...

4.0

out of 5

My favorite associate, Dixie, works at this store. She is always helpful and friendly with a positive attitude. Great service with her!

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Store employees here are very helpful and friendly.

5.0

out of 5

Store employees here are very helpful and friendly.

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Very good store in a great location!

5.0

out of 5

Very good store in a great location!

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I wish I lived near this store

5.0

out of 5

The employees at this store were so helpful and friendly. I wish this store was where I live, instead of 2 hours away.

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Store is very convenient. Employees were very helpful and cordial. Prices also were competitive.

5.0

out of 5

Store is very convenient. Employees were very helpful and cordial. Prices also were competitive.

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We have been in the store several times, in preparation for our new home. Sheridan is in applianc...

5.0

out of 5

We have been in the store several times, in preparation for our new home. Sheridan is in appliances and is VERY knowledgeable and very helpful! She remembers us every time we go in. She asks all the right questions to make sure we get what we really want (and need), including the little things required upon delivery and install. I can tell she truly cares about her customers. She even listened to me when I had house changes/troubles on my recent visit. I definitely prefer going into the store , versus doing things online. Customer service seems to be nonexistent in so many places, but not in this store!

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This is a first for me. I've never written a review on Home Depot because I do not like saying a...

5.0

out of 5

This is a first for me. I've never written a review on Home Depot because I do not like saying anything negative. My last few visits have been quite different from previous experiences. When I go through the door, a nice gentleman (Don) always greets me with a smile, and he is always able to point me in the right direction. The associates asked if they could help, or if they were busy, they would tell me that someone would be with me a few minutes. The cashiers are interested in waiting on the customers, and today I had a great experience when the cashier at the return register offered to check me out. That was a first. I hope this store remains the same as it is now for it is better than it has ever been.

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Assistant Manager Robert, and cashier Mae treated me like a CRIMINAL while trying to price match ...

1.0

out of 5

Assistant Manager Robert, and cashier Mae treated me like a CRIMINAL while trying to price match Gain Laundry detergent to Lowe's. Not only did they refuse to honor the price match, he accused me of fabricating the sale price and could not give me an explanation of what defines a "competitor" to use the price match "guarantee". When I asked him a mile radius that defines a "local competitor" he first said "60 miles." He then said "Let's call it 100 miles," and finally "We'll just call it Middle Tennessee". I just moved here two weeks ago as a single mom with a domestic violence protective order, on a limited budget. Not only do I not know anything about the area, but I was simply trying to save some money price matching, because every dollar counts. I will never return to this location again. Shame on your employees for lacking any type of tact, customer service skills, compassion, empathy, not to mention basic communication skills! You never know what someone else is going through, why not treat everyone with kindness? I was not trying to steal, I was following the policy per your corporate website, (which I provided a copy of..) and left in tears. Very disappointing~

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