Highland Heights #3842

4.5

out of 5

93% of customers recommend this store
Rating Breakdown
5
(110)
4
(24)
3
(10)
2
(1)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.6

6199 Wilson Mills Rd Highland Heights, OH 44143

Store Number (440) 684-1343

Pro Desk (440) 720-1404

Tool and Truck Rental (440) 720-1401

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Tool Rental
  • Large Equipment Rental
  • Moving Truck Rental
  • Key Cutting

Store Features

Store Location and Nearby Stores

5.22 mi
  • 877 E 200th St
  • Euclid, OH 44119
5.30 mi
  • 3460 Mayfield Rd Severance Town Ctr
  • Cleveland Heights, OH 44118
9.55 mi
  • 21000 Libby Rd
  • Maple Heights, OH 44137

Store Details

You’ve probably heard that The Home Depot is more than just a hardware store. But did you know our Highland Heights, OH location has a passion for customer service?

Not only that, but our Highland Heights store is equipped to be your one-stop shop for home improvement projects whether you’re building a birdhouse or picking up mulch from our drive-thru service.

You can find us near across the street from Mayfield High School at 6199 Wilson Mills Road, and when you arrive we’ll be ready to help you find whatever you’re looking for.

Welcome to the Highland Heights Home Depot, we can help with all aspects of your home improvement needs we are located at 6199 Wilson Mills Road and can be reached by phone at (440) 684-1343.

We offer a variety of features including Home Depot tool rental as well as trucks and moving vans, key cutting, free Wi-Fi, an expanded Flooring and Appliance showroom, and installation backed by The Home Depot.

Your Highland Heights Store Team

Memorial Day Savings at The Home Depot!

With summer on the horizon, Memorial Day weekend is a great time to hang out with family, fire up the grill, and take advantage of some awesome savings! We’ve got great Memorial Day deals from May 18th to May 31st where you can save $10 off gallon cans and $40 off 5-gallon buckets of interior and exterior paints. Stop by your local Home Depot and save now!

Check Out Our Thrill of the Grill Event

Take your cookouts to the next level with The Home Depot’s Thrill of the Grill event. We’ve got specials on everything you need for the perfect barbeque. From smokers to charcoal grills, The Home Depot is offering special savings on all the essentials. Stop by your local Home Depot and take advantage of our great deals today.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.5

out of 5

154 reviews
5
(110)
4
(24)
3
(10)
2
(1)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.6
93% Of Customers
Recommend This Store 138 of 148 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The store was neat.

3.0

out of 5

The store was neat.

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Store was completely disorganized. The "easy locator" system does not work when there is no produ...

1.0

out of 5

Store was completely disorganized. The "easy locator" system does not work when there is no product on the shelves below the display. Employees were friendly but inept.

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The purchased product was easily located and there was plenty of stock available. The employee ca...

5.0

out of 5

The purchased product was easily located and there was plenty of stock available. The employee came over to help me, immediately and was very friendly and knowledgeable about the product. The store was clean and had ample parking. I've used the product since the purchase and I am very pleased with my purchase.

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This store is very close to my home of 30 years and I have noticed recently that the employees ar...

4.0

out of 5

This store is very close to my home of 30 years and I have noticed recently that the employees are much more engaged to customer service than in the past. I was there both yesterday and today and needed help finding an item. I saw a young man passing by and asked him if he could help me locate the item. He pulled out his cell phone and looked up the item and then helped me identify which "style" I was looking for and then took me to it. He asked me about the item (use) and I told him about it. He seemed interested in the application use which I thought was a good indication of his work ethic. Nice. Today I had the friendly cashier I had yesterday and she recognized me with a smile and waived me over to her line.

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This store is consistently staffed by employees who lack knowledge about what the store carries &...

1.0

out of 5

This store is consistently staffed by employees who lack knowledge about what the store carries & where to find it and by people who do not seem to feel that service is in their job description. I listen to complaints from friends, neighbors and contractors about this store. Contractors tell me that there are actually Home Depots in the area where the staff is friendly, courteous and helpful.

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Highland Heights Associates are not friendly and do not have initiative to ask if you need help ...

1.0

out of 5

Highland Heights Associates are not friendly and do not have initiative to ask if you need help and knowledge of the items & location and responding to questions “I don’t know” (associates stand around talking in remote areas of store or service desks-ignoring you) they do not have knowledge of cash register and scanners, or how to quickly and efficiently provide Excellent Customer Service, expediting check out, locating items, or have the knowledge of what the items function is. I leave the store feeling like they think they are doing me a favor to help me. I have been in the Customer Service business for 20 years and Highland Heights store is NOT a Customer Service centered store. I go to Chardon Home Depot to get excellent Customer service. I try NOT to visit Highland Store unless it is my last option..

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I went to the Highland Hts store needing roof patch, asphalt patch and three replacement windows....

5.0

out of 5

I went to the Highland Hts store needing roof patch, asphalt patch and three replacement windows. I picked up the roofing and asphalt supplies first, then headed to the windows area. The girl there was very helpful, she even had a windows expert double check my information. She also allowed me to ring up all my supplies at her register so I would not have to stand in line again. Great customer service! I will be back! Thank you.

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I notice that the Home Depot Store is a LOT cleaner than it was during the Holiday Season. I usu...

4.0

out of 5

I notice that the Home Depot Store is a LOT cleaner than it was during the Holiday Season. I usually have no problem finding a person that can help me find a certain product and 90% of the Home Depot Employees at this Highland Hts Store are very friendly. I like the later store hours in the Spring thru Fall, since I frequently shop in the later evenings when the store is less crowded and busy.

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