Rated 4.8 out of 5 by 74
Rated 5.0 out of 5.0 by Carol Best service in the world
My daughter, who is a science professor at OSU, needed a two-foot section of a 2 x 12 for a science experiment. I first went to "the competition" whose name begins with an "L" and asked how to find their scrap lumber. Their associate informed me that "L" does not sell its scrap lumber. When I said that I guessed I would have to go to Home Depot, she replied, "Well, I guess you will!" rather sarcastically. At Home Depot, on the other hand, the associate in the cutting department helped me look through the scrap, was unable to find any 2 x 12, and then took a 2 x 12 that had several bad sections in it from the good lumber, cut me the best 2 foot piece, and scrapped the rest of the board. I paid less than $2 for the piece I needed. Fantastic service!
September 15, 2015
Rated 5.0 out of 5.0 by Flower Very efficient pick-up.
All I had to do after ordering on line was walk in the store and there was my order. I signed for pick-up and two young men loaded my order and off I went. It took me less than five minutes in all. Great service. Well done Heather and Kyle.
September 28, 2015
Rated 5.0 out of 5.0 by PLE Resolved Issue
The associate (Heather) helped me resolve an issue with a product that I bought that somehow had the wrong part in it. She got a hold of the manager and explained the situation and she explained a solution and the manager told her to go ahead and do it.
September 25, 2015
Rated 5.0 out of 5.0 by Danny The best service by far
I went to ACE Hardware and was completely ignored, I had to hunt one of there employees down and even thou I had called ahead of time and was told that they did have what I was looking for. when I got there they didn't have it in stock. So he called another employee to help me, that one never showed up after 10 minutes I left mad vowing never to return. Today I was at your store I walked in and found a employee helping another customer, and waited my turn. Thirty seconds later he was helping me and I had what I came for, less then 5 minutes total I was out the door with my purchase.
Very happy with the excellent service I've received.
July 26, 2015
Rated 5.0 out of 5.0 by Lumpy Great Store Experience
I had help immediately locating and picking the lawn mower i was there to get
When I inquired where the osmosis replacement filters were the clerk was not sure and walked with me in the beginning to the appliance department; when I told here they would be in that department because it is not an appliance. She asked another associate right away and he directed to the isle they were located in.
September 1, 2015
Rated 5.0 out of 5.0 by Dutch Easy shopping
Easy shopping experience to get lawn care items. No issues
September 7, 2015
Rated 5.0 out of 5.0 by Barb Nice store convenient
Liked the return desk. They seemed to be able to check out sooner.
September 6, 2015
Rated 5.0 out of 5.0 by Pepper Find what you need easily
Clean store. Very easy to find what you need. Associates friendly and knowledgeable.
September 4, 2015