Hilo #8453

4.6

out of 5

96% of customers recommend this store
Rating Breakdown
5
(345)
4
(77)
3
(26)
2
(14)
1
(16)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.5

380 Makaala Street Hilo, HI 96720

Store Number (808) 920-8400

Pro Desk (808) 920-8403

Tool and Truck Rental (808) 920-8409

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 7:00am - 7:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Store Features

Store Location and Nearby Stores

Store Details

We're happy you've chosen the Hilo, HI Home Depot! Please see an associate for information about items that can be shipped to Hawaii. We proudly support community organizations including Adopt-A-Highway, American Cancer Society Relay for Life, local veterans’ organizations and Habitat for Humanity.

What do you need for your next home project? We've got it all right here: floor trim, building materials, tile and more.

Visiting Prince Kuhio Plaza? Stop in and see us while you're in the area. We're right off of Railroad Ave. and Makaala St., and are looking forward to working with you. "Mahalo" for making the Hilo Home Depot your choice for home improvement needs. We're committed to giving back to our community and to providing you with world-class customer service.

Your Hilo Store Team

Check Out Our 4th of July Sale!

Looking for great savings this 4th of July? The Home Depot is the place to be! Whether your patriotic BBQ needs a new grill or patio furniture to host your guest, we’ve got you covered. We’ve also got guaranteed low prices on appliances and paint. Stop by The Home Depot today and take advantage of these awesome savings while they last!

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.6

out of 5

478 reviews
5
(345)
4
(77)
3
(26)
2
(14)
1
(16)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.5
96% Of Customers
Recommend This Store 437 of 457 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Store was clean and well stocked and sales associates are friendly.

5.0

out of 5

Store was clean and well stocked and sales associates are friendly.

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Always have things in stock, that is difficult to do in Hawaii. Yet, most of the cashiers are r...

4.0

out of 5

Always have things in stock, that is difficult to do in Hawaii. Yet, most of the cashiers are rude. Customer Service is horrible.

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Need more staffing

2.0

out of 5

The employees at this store work extremely hard, and are generally very helpful and friendly. However, this store is consistently understaffed to meet the demands of the high volume of patrons. This is so frustrating for me, a frequent customer, that I have actually driven across island to Lowes in Kona rather than wait an hour for help with a custom order at the Hilo Home Depot.

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When we first moved here we were glad there was a Home Depot near by. We have been mostly happy ...

2.0

out of 5

When we first moved here we were glad there was a Home Depot near by. We have been mostly happy with the friendly employees there BUT if there is a problem they don't know how to deal with it. We recently were charged for a small item we did not receive. After 45 minutes at "customer Service" we gave up and left without restitution. How would you feel if even a very small fraudulent charge could not be easily returned because the "computer would not accept it". So "wait again for the manager". She might show up "shortly". .

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One of the few businesses in Hilo that appreciate their Veterans and offer them military discount...

4.0

out of 5

One of the few businesses in Hilo that appreciate their Veterans and offer them military discount. The location is convenient and has lots of parking. The store hours are also convenient.

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One of the few businesses that offer military discount. Thank you!

4.0

out of 5

One of the few businesses that offer military discount. Thank you!

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The store is big and spacious. There are a lot of products to choose from, and they are neatly ar...

4.0

out of 5

The store is big and spacious. There are a lot of products to choose from, and they are neatly arranged and organized on shelves. The employees are very helpful.

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Estelle (Cashier) is very friendly and helpful..also offered me $25.00 off for the purchase that ...

5.0

out of 5

Estelle (Cashier) is very friendly and helpful..also offered me $25.00 off for the purchase that day if I applied for a homedepot card. I also like to mention Thomas from the Plumbing Dept who gave me tips on the waterheater for meter testing and info on who to call for assistant if all fails. Thomas is also friendly, knowlegable, courteous and very helpful during our phone conversation.

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