Hilo #8453

4.5

out of 5

95% of customers recommend this store
Rating Breakdown
5
(359)
4
(79)
3
(26)
2
(14)
1
(19)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.5

380 Makaala Street Hilo, HI 96720

Store Number (808) 920-8400

Pro Desk (808) 920-8403

Tool and Truck Rental (808) 920-8409

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 7:00am - 7:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Store Features

Store Location and Nearby Stores

Store Details

We're happy you've chosen the Hilo, HI Home Depot! Please see an associate for information about items that can be shipped to Hawaii. We proudly support community organizations including Adopt-A-Highway, American Cancer Society Relay for Life, local veterans’ organizations and Habitat for Humanity.

What do you need for your next home project? We've got it all right here: floor trim, building materials, tile and more.

Visiting Prince Kuhio Plaza? Stop in and see us while you're in the area. We're right off of Railroad Ave. and Makaala St., and are looking forward to working with you. "Mahalo" for making the Hilo Home Depot your choice for home improvement needs. We're committed to giving back to our community and to providing you with world-class customer service.

Your Hilo Store Team

$50 Off All Weber Spirit Grills

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The Home for Smart Homes™

The next wave of home improvement is here, and it’s all about smart, connected devices. The Home Depot has some of the best smart home products that protect your home, conserve your energy and make your life more convenient. Early adopter? You’ll find many of the latest smart home products from the best brands like Nest, Ring and Lutron. Total newbie? No problem. We’ll help you find the right solutions to make your home smarter and your life easier, like smart door locks, Wi-Fi thermostats and smart hubs.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.5

out of 5

497 reviews
5
(359)
4
(79)
3
(26)
2
(14)
1
(19)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.5
95% Of Customers
Recommend This Store 450 of 476 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The people I talked to were very helpful and I think the one who helped me was just passing by th...

5.0

out of 5

The people I talked to were very helpful and I think the one who helped me was just passing by that day. He was able to direct me to what I was looking for and I was in and out.

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Yes Store was Clean n AC on ..nice n cool friendly staff. FOUND W I WAS LOOKING FOR But I ask to ...

5.0

out of 5

Yes Store was Clean n AC on ..nice n cool friendly staff. FOUND W I WAS LOOKING FOR But I ask to Please TAKE OFF SHELVES ... ROUNDUP=IN OUR SOIL/AIR WE BREATH N RAINWATER=POISONING OUR MOTHER EARTH N ALL LIVING THINGS RAT POISON=SLOW DEATH...OUR HAWKS/OWLS/EAGLES N CATS EAT POISONED RAT/MOUSE N DIE TOO INSTEAD A SM HANDHELD DEVICE FOR THEM THE SOUNDS HURT THEIR AIRS N THEY RUN...AMAZON HAS IT U CAN TOO PLEASE

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Rental department

5.0

out of 5

Sean the employee went above and beyond our expectations he was great in explaining all there is to know and do with the chipper thanks Sean M cashier in the rental department awesome employee

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On July 29, 2017 while shopping at the Hilo Store, I placed my pouch in a regular shopping cart t...

1.0

out of 5

On July 29, 2017 while shopping at the Hilo Store, I placed my pouch in a regular shopping cart to pick up a 5 gallon paint to purchase. Soon realized that I needed a flat bed pull cart, placed the regular shopping cart inside entrance by other carts ran and got the new cart from other entrance and on the way back to the paint area (not even two minuets) I realized my pouch was in the seat of the regular shopping cart. I ran back to get it at the entrance inside store and it was gone. I immediately contacted the nearest special order employee, they sent me to the front to report it. One girl said, "We will call the manager." I said, "Oh please honest Hilo people return my bag!" One girl employee agreed with me and the other one said, "Good luck, someone stole $1700 last week from someone inside the store!" I was furious at her remark especially when it just happened to me. No one wanted to own it. I immediately cancelled my cards, called the police made a report. Asked many time to see the manager in which I was told he was on the phone. My friend with me we both ran up and down the isles asking people if they mistakenly pick up the cart with my pouch. I was there in the store for at least 2-3 hours and no one checked on me. It was like I was invisible and some of them even gave me strange looks! The Hilo store never got back to me I left them my business card and everything, so I reported it to the corporate offices in Atlanta Georgia. So sad we have to experience in our home town when we depend on Home Depot.

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Very helpful workers and always such a welcoming hello that ends with a promising warm goodbye.

5.0

out of 5

Very helpful workers and always such a welcoming hello that ends with a promising warm goodbye.

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Kendal is great

5.0

out of 5

You are super lucky if she checks you out. Great girl great sense of humor. Leave Happy. Store good too.

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I really like the courteous people in this store!

5.0

out of 5

I really like the courteous people in this store!

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Aloha The beauty of the store and location is the customer services, I appreciate the help I rece...

5.0

out of 5

Aloha The beauty of the store and location is the customer services, I appreciate the help I receive. The friendly atmosphere is what I appreciate a lot. The store is always clean and items are easy to find.

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