Honolulu #1701

4.5

out of 5

95% of customers recommend this store
Rating Breakdown
5
(307)
4
(71)
3
(19)
2
(9)
1
(23)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.6
4.4

421 Alakawa St Honolulu, HI 96817

Store Number (808) 521-7355

Pro Desk (808) 539-1204

Store Hours
  • Mon-Sun: 5:00am - 10:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Store Details

The Home Depot Honolulu #1701 can help you with all your home improvement projects. Our address is 421 Alakawa St, Honolulu, HI, 96817 and our phone number is (808) 521-7355. We offer a variety of features including Kitchen ShowroomExpanded Flooring ShowroomHome Depot Truck RentalPropane ExchangeTool RentalLarge Equipment RentalKey Cutting . We also offer a variety of in-store DIY, Do-It-Herself and kids workshops.

We'll also help home improvement professionals get their jobs done faster and for less at our Pro Desk. You can reach our Pro Desk at (808) 539-1204. Our store hours are Mon-Sun: 5:00am - 10:00pm If you have a question about DIY advice or anything to do with home improvement or remodeling, just ask an associate. We’re happy to provide guidance every step of the way. If you need installation services like window or roofing installation, just let us know!

Love to shop online? Check out our convenient options like Buy Online Ship to Store, Pick Up in Store, and Return in Store. You can also visit our nearby stores including Pearl City, and Kapolei.

At the Honolulu Home Depot, we’re so much more than a hardware store.

Store Manager,
Armando P.

Upgrade Your Patio Furniture at The Home Depot

With spring right around the corner, now is the perfect time to transform your outdoor living area. The Home Depot has all the patio furniture you need to make entertaining outside a breeze. We’ve got gorgeous patio sets of all styles as well as a variety of patio cushions to create a unique accent. You can customize your patio today by visiting your local Home Depot and mix & matching our patio furniture to your liking.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

Store Location and Nearby Stores

8.53 mi
  • 1021 Kamehameha Highway
  • Pearl City, HI 96782
13.92 mi
  • 4600 Kapolei Parkway
  • Kapolei, HI 96707

Store Features

CUSTOMER STORE REVIEWS

4.5

out of 5

429 reviews
5
(307)
4
(71)
3
(19)
2
(9)
1
(23)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.6
4.4
95% Of Customers
Recommend This Store 393 of 414 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The only reason I continue to buy from Home Depot is because of the availability of products I am...

3.0

out of 5

The only reason I continue to buy from Home Depot is because of the availability of products I am looking for. The people in customer service try very hard to help customers, but it seems the inaccurate inventory, computer system and lacking coordination makes it impossible for them to be effective. If it were not for people like Brittany who had to call me back several times because of computer issues, I would have canceled the order. And, this is after trying to return a call 10 times. Being sent to the call center is a waste of time.

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This is a great store to find home improvement products and cleaning supplies. I would love to pu...

4.0

out of 5

This is a great store to find home improvement products and cleaning supplies. I would love to purchase appliances from this store due to their great prices but they do not provide delivery within a week or two. When I went here to purchases appliances I was sadly informed that it may take a month due to the long wait list. Home Depot should make adjustment to their delivery for a better delivery time.

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good service, never have problem finding things.

4.0

out of 5

good service, never have problem finding things.

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Bad customer service

1.0

out of 5

If you ever go to this store, I hope you never are helped by brittney. Poor attitude toward customers.

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My wife and I recently made a trip to Home Depot in Honolulu for personal items and had the worst...

1.0

out of 5

My wife and I recently made a trip to Home Depot in Honolulu for personal items and had the worst experiences I have ever had in any Home depot. I do a lot of business with this store for work, and usually I am able to find what I need on my own. On this particular trip we were looking for blinds to go into our living room window. It was a Sunday so the store was very busy. I went to the isle that has the blinds to find it close off. There were two employees there. One was on a man lift and looked to be counting boxes the other was at the entrance to the isle on the phone. I waited patiently on them to complete what they were doing, but they seemed to be in no hurry to open the isle back so that I could view the blinds available. After more than 5 minutes of waiting the employee on the ground ask me if I needed help. My response was " I need to look at the blinds." He seemed aggravated and said something to the person on the lift, who proceeded to come down. He then ask If i wanted the blinds today? I said of course, that is why I am here. He then said that the machine used to cut the blinds was out of order so I could only purchase blinds that were already at or close to the length that I needed. ( all were cheap junk vinyl type you see in Walmart). If that is what I was looking for I would have went to Walmart. I ask when the machine would be repaired and he shrugged his shoulders saying "I don't know". I walked away before I got to the point of asking for a manager because my wife was with me and I didn't want to stress her out. We ended up buying a few other things from the nursery department. When I got home I went to the Home Depot website to take the survey. I filled it out very truthfully and submitted. Within 2 hours of my submitting of the survey I received a call from one of the managers. (I think it was Bobby). As I told her about my experience she was quiet, when she spoke, it sounded to me like she was wasting her time over a blind sale. She said she was sorry, which I did not believe at all. I felt that she was just making the call to satisfy some type of company policy to contact unhappy customers that complain. Never once did she ask me to come back to the store and she would help me with the purchase of blinds that my store visit was actually for. While I will continue to use this store for work purposes, my wife and I will now do my home improvement shopping at the OTHER store where they are very customer related.

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Very poor customer service! Could not find help for 20 minutes. When I finally got help, was of n...

1.0

out of 5

Very poor customer service! Could not find help for 20 minutes. When I finally got help, was of no help! He answered, " don"t have" and walked off. I spent 1 hour there and took a chance and bought what I think was the correct product.

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Buy online pick up in store

5.0

out of 5

Awesome service!!! Everyone helpful & friendly! It wasn't always this good! Thank you!

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i like going to this store from the first time it opened.

5.0

out of 5

i like going to this store from the first time it opened.

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