If you want to support HD like I used to, just go to the 280 store. Or to Irondale, it's just as good if you're up for a drive. The floor staff at Hoover are unfriendly at best. The only good experience you will have here is with the cashiers, which is just sad. Every single time I make the decision to go to the conveniently close HD instead of Lowe's, I am disappointed. I've done my time in a retail job, I don't expect employees to fall at my feet as a customer or to even seek me out. I'm not one of those "customers are always right" believers. But there are times when Google has bested me and I need a person to ask about something wrong in my home, this is why I come in a hardware store. Each instance I've come to this store with my questions an employee has made me feel bad for asking, as if how dare I need their assistance. The first time was with paint, I asked if a certain primer would work and the employee answered in such a snarky tone. The next three times were in hardware, either the employees bolted the moment they thought they saw a customer with a question or they acted like I was wasting their time. Today I was finally over it after an associate in electrical was just plain rude to me in front of another customer when I asked about a bulb. You don't need to be forced "retail enthusiastic" but you don't have to act like you have better places to be. I know you have better places to be, shockingly enough so do I, but I came in with a question and you're being paid to help me find an answer to it. Nothing will change with the feel of this store, just take your money to another HD or to even Lowes. I've been trying with it a little over a year now with no change in the cold atmosphere. After today I know I won't be back, I'll drive the extra ten minutes to Lowes. My money isn't enough to bother a big name company like this, but I wanted it to known that my last visit here was just as awful as the rest. As far as the review: I found the products by myself don't expect the employees to help; the assistance at this store is a joke; the store was most certainly clean; and the only friendly and helpful associates are the cashiers.