Irondequoit #1273

4.5

out of 5

92% of customers recommend this store
Rating Breakdown
5
(125)
4
(25)
3
(3)
2
(5)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.6

1111 E Ridge Rd Rochester, NY 14621

Store Number (585) 342-0970

Pro Desk (585) 339-0404

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Store Features

Store Location and Nearby Stores

3.84 mi
  • 1250 West Ridge Road
  • Greece, NY 14615
6.58 mi
  • 750 Panorama Trails So
  • Rochester, NY 14625
7.32 mi
  • 2361 Buffalo Road
  • Rochester, NY 14624

Store Details

As Store Manager, I'm proud to say thank you for choosing to shop at your local Irondequoit Home Depot. At The Home Depot in Rochester, NY, our staff of friendly, knowledgeable associates can answer your questions on security, surveillance and safes for storing valuables. We'll help you find the right solutions for your home and your budget every time.

We are proud of our relationship with the Rochester community! Stop in today; we can't wait to see you!

Your Irondequoit Store Team

Save Big on Weber Products at The Home Depot

Ready to get your grill on this summer? The Home Depot has got you covered, with amazing deals on Weber grilling accessories. From charcoal briquettes to Bluetooth thermometer’s, we’re offering a wide range Weber accessories at unbelievable prices. Stop by The Home Depot today and take advantage of these savings!

Upgrade Your Patio Furniture at The Home Depot

With summer here, now is the perfect time to transform your outdoor living area. The Home Depot has all the patio furniture you need to make entertaining outside a breeze. We’ve got gorgeous patio sets of all styles as well as a variety of patio cushions to create a unique accent. You can customize your patio today by visiting your local Home Depot and mix & matching our patio furniture to your liking.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.5

out of 5

168 reviews
5
(125)
4
(25)
3
(3)
2
(5)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.6
92% Of Customers
Recommend This Store 152 of 166 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Excellent customer service! The store manager and associates went above and beyond my expectation...

5.0

out of 5

Excellent customer service! The store manager and associates went above and beyond my expectations. You have a loyal customer that will continue to shop at the East Ridge store in Rochester New York.

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In this trip, I stood in the checkout line with a 2 X 4 foot piece of plywood. When it was my tu...

2.0

out of 5

In this trip, I stood in the checkout line with a 2 X 4 foot piece of plywood. When it was my turn the checkout person started a conversation with another Home Depot employee that was standing in back of me. I’m holding this piece of plywood with the UPC facing the checkout person, but she was too busy to scan the UPC and start the checkout process until completed with her conversation (in Spanish which is just rude)

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The employees are extremely knowledgeable and can answer all your questions. They go out of thei...

5.0

out of 5

The employees are extremely knowledgeable and can answer all your questions. They go out of their way to be sure you are purchasing the right item for the job.

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The employees are always very friendly and knowledgeable, and the store is always well stocked an...

5.0

out of 5

The employees are always very friendly and knowledgeable, and the store is always well stocked and clean

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The employees are always helpful, even though I don't usually need help. They always ask if I nee...

5.0

out of 5

The employees are always helpful, even though I don't usually need help. They always ask if I need help, and the veterans always share war stories, as I am a Vietnam vet myself.

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There was nothing that made it stand out from any other Homedepot. In fact the opposite is true. ...

2.0

out of 5

There was nothing that made it stand out from any other Homedepot. In fact the opposite is true. The checkout girls wear pants so tight they cannot bend over, their nails are so long they have problems keying on the checkout screens, and their level of knowledge of what is sold in the store is nonexistent.

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When I went to this store today to buy the on sale string trimmer I checked out with the cashier ...

5.0

out of 5

When I went to this store today to buy the on sale string trimmer I checked out with the cashier Alexis. This probably is the bright spot of my day, she was Deaf and Home Depot had a information sign at the checkout to let you know. I have never had a better checkout experience from any other cashier every. Despite her deafness, she was friendly, helpful, efficient and just a pleasure to interface with! Good going Home Depot

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Customer Service is terrible at this store. I had a store rep actually say to me that if I needed...

1.0

out of 5

Customer Service is terrible at this store. I had a store rep actually say to me that if I needed help I'd need to look around on my own because he was going home. I then had another rep tell me that he didn't know anything about plumbing and couldn't help me.

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