Irondequoit #1273

4.6

out of 5

94% of customers recommend this store
Rating Breakdown
5
(114)
4
(23)
3
(3)
2
(3)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.6

1111 E Ridge Rd Rochester, NY 14621

Store Number (585) 342-0970

Pro Desk (585) 339-0404

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Store Details

As Store Manager, I'm proud to say thank you for choosing to shop at your local Irondequoit Home Depot. At The Home Depot in Rochester, NY, our staff of friendly, knowledgeable associates can answer your questions on security, surveillance and safes for storing valuables. We'll help you find the right solutions for your home and your budget every time.

We are proud of our relationship with the Rochester community! Stop in today; we can't wait to see you!

Your Irondequoit Store Team

The Home Depot is NOW HIRING!

There are so many reasons to join The Home Depot. This spring, there are even more. Our customers are looking to improve their homes and yards, and we’re looking for talented, passionate people like you to help. Click Here to apply today!

Upgrade Your Patio Furniture at The Home Depot

With spring right around the corner, now is the perfect time to transform your outdoor living area. The Home Depot has all the patio furniture you need to make entertaining outside a breeze. We’ve got gorgeous patio sets of all styles as well as a variety of patio cushions to create a unique accent. You can customize your patio today by visiting your local Home Depot and mix & matching our patio furniture to your liking.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

Store Location and Nearby Stores

3.84 mi
  • 1250 West Ridge Road
  • Greece, NY 14615
6.58 mi
  • 750 Panorama Trails So
  • Rochester, NY 14625
7.32 mi
  • 2361 Buffalo Road
  • Rochester, NY 14624

Store Features

CUSTOMER STORE REVIEWS

4.6

out of 5

150 reviews
5
(114)
4
(23)
3
(3)
2
(3)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.6
94% Of Customers
Recommend This Store 139 of 148 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The store was well stocked with the merchandise I required, and there was an abundance of clerks ...

5.0

out of 5

The store was well stocked with the merchandise I required, and there was an abundance of clerks to assit me in any dept. Home Depot is the place to shop for your home improvement needs.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
100% satisfied with my visit thanks to the amazing level of service received in the Electrical De...

5.0

out of 5

100% satisfied with my visit thanks to the amazing level of service received in the Electrical Department. World Class customer service at its finest on display.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Each time I visit the Irondequoit Home Depot, I find the employees very helpful and friendly. If...

5.0

out of 5

Each time I visit the Irondequoit Home Depot, I find the employees very helpful and friendly. If an employee doesn't happen to be an expert in the area in which I am currently interested, he or she will find someone else to assist me.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Horrible customer service at this location. Today was the second terrible interaction (and last i...

1.0

out of 5

Horrible customer service at this location. Today was the second terrible interaction (and last interaction) I have had with this Home Depots return desk. The employee I dealt with today was highly confrontational and rude from the start. I attempted to return a box of garbage bags because about half of the 36 had large tears in them. They wouldn't take them back because I had used some. I get that some of the product was gone, but am I supposed to inspect every garbage bad prior to using any??? I can't put the ones I've already used full of garbage back in the box. The customer service woman was not reasonable and basically said too bad. I was just looking to exchange these on my way in to make a large purchase which I ended up doing at lowes. Hope losing a repeat customer was worth $9 box of garbage bags.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Lack full help

2.0

out of 5

One of the employees here working in plumbing was quite rude and not helpful at all had there been a competitor within a 15 minute drive I would have put stuff back and bought from them

Was this helpful?
  • helpful0
  • unhelpful0
  • report
A lot of helpful sales associates that know their products well and can give you a summation of t...

4.0

out of 5

A lot of helpful sales associates that know their products well and can give you a summation of the feature functions of various product options offered.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
it was stocked and clean

5.0

out of 5

it was stocked and clean

Was this helpful?
  • helpful0
  • unhelpful0
  • report
I LOVED THE STOCK AND THE WORKERS HELP PLUS PRICES

5.0

out of 5

I LOVED THE STOCK AND THE WORKERS HELP PLUS PRICES

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Return To Top