Irondequoit #1273

4.5

out of 5

91% of customers recommend this store
Rating Breakdown
5
(128)
4
(26)
3
(3)
2
(5)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.6

1111 E Ridge Rd Rochester, NY 14621

Store Number (585) 342-0970

Pro Desk (585) 339-0404

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Store Features

Store Location and Nearby Stores

3.83 mi
  • 1250 West Ridge Road
  • Greece, NY 14615
6.58 mi
  • 750 Panorama Trails So
  • Rochester, NY 14625
7.32 mi
  • 2361 Buffalo Road
  • Rochester, NY 14624

Store Details

As Store Manager, I'm proud to say thank you for choosing to shop at your local Irondequoit Home Depot. At The Home Depot in Rochester, NY, our staff of friendly, knowledgeable associates can answer your questions on security, surveillance and safes for storing valuables. We'll help you find the right solutions for your home and your budget every time.

We are proud of our relationship with the Rochester community! Stop in today; we can't wait to see you!

Your Irondequoit Store Team

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.5

out of 5

172 reviews
5
(128)
4
(26)
3
(3)
2
(5)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.6
91% Of Customers
Recommend This Store 155 of 170 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The store assistant manager, his name is Tom is a very professional guy. He helped me when I cou...

4.0

out of 5

The store assistant manager, his name is Tom is a very professional guy. He helped me when I could not find an item that was supposed to be in stock at the store in some quantity, and he could not find the item either after some search in the stock overage areas. He offered a reduction in the cost of the item, which I needed that day at another store, which he didn't have to do but made it work for me to drive to another store for the purchase. It made my buying experience much better and I felt like someone cared. I think more employees should have the persistence and customer service approach that Tom has.

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FIRST OFF, I WOULD LIKE TO SAY THAT TYHE PICTURE HERE IS NOT OF THE IRONDEQUOIT HD. I THINK YOU S...

5.0

out of 5

FIRST OFF, I WOULD LIKE TO SAY THAT TYHE PICTURE HERE IS NOT OF THE IRONDEQUOIT HD. I THINK YOU SHOULD THE ACTUALLY BUILDING. IT WOULD ADD A MORE PERSONAL TOUCH TO IT. I AM IN THERE A LOT DEALING WITH THE CUSTOMER RETURNS AND PRO-DESK. THEY ARE ALWAYS PLEASANT AND VERY HELPFUL. THE ARE PATIENT AND I SEE THEM WORKING TOGETHER TO FIGURE THINGS OUT. I NEVER SEE THEM FIGHTING AND ALWAYS SEE THEM WITH SMILES.....WELL, MOST TIMES. KELLIE, YVETTE AND JOE ARE ESPECIALLY HELPFUL AND I THINK THEY ARE A STRENGTH TO YOUR STORE. I AM A NEW HANDY MAN AND THEY HAVE MADE MY JOB SO MUCH EASIER. THANKS!

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As always, my trip to this store was exceptional. Even though I knew exactly what I needed, and w...

5.0

out of 5

As always, my trip to this store was exceptional. Even though I knew exactly what I needed, and where the items were, I was approached at least three times by employees willing to help in any way possible. It is always refreshing to shop at this store, as I feel like I am shopping with a buddy.

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awesome employee assistance and clean and easy to find everything. Keep up the great job

5.0

out of 5

awesome employee assistance and clean and easy to find everything. Keep up the great job

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Excellent customer service! The store manager and associates went above and beyond my expectation...

5.0

out of 5

Excellent customer service! The store manager and associates went above and beyond my expectations. You have a loyal customer that will continue to shop at the East Ridge store in Rochester New York.

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In this trip, I stood in the checkout line with a 2 X 4 foot piece of plywood. When it was my tu...

2.0

out of 5

In this trip, I stood in the checkout line with a 2 X 4 foot piece of plywood. When it was my turn the checkout person started a conversation with another Home Depot employee that was standing in back of me. I’m holding this piece of plywood with the UPC facing the checkout person, but she was too busy to scan the UPC and start the checkout process until completed with her conversation (in Spanish which is just rude)

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The employees are extremely knowledgeable and can answer all your questions. They go out of thei...

5.0

out of 5

The employees are extremely knowledgeable and can answer all your questions. They go out of their way to be sure you are purchasing the right item for the job.

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The employees are always very friendly and knowledgeable, and the store is always well stocked an...

5.0

out of 5

The employees are always very friendly and knowledgeable, and the store is always well stocked and clean

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