The only reason this is getting stars is because they are clean and have most of what I am looking for when shopping for home improvement. Overall I have noticed that when trying to find something or get someone to help, it is hard to do. There are people wondering around the store trying to up sell you on AC units or maintenance of your current one. If I were coming in for that I would ask. I normally, as most people do, go in with a mission to get my goods and want to get out. Time is money in my world and my last experience there was expensive on the time frame. Took additional 20 minutes to get someone to come cut cable for me, then they had no clue what they were doing, and no one else was around, so they just asked me how long I had measured. I explained 52' and they said 62', I corrected them with the 52'. Then when he was writing it down he put 62' and then confirmed again. I corrected him yet again, and asked him if he would like to measure what I had, he said no that is okay. There was a guy with him in training and he told the guy in training that normally we measure, but it was okay not to do it today. Then I get up to the check out and the cashier is confused about what is on the tag he wrote up for the cable. She typed in what numbers he had scribbled in three different locations, and it was coming up with $119. I explained that 52' of small cable should be around $15 not $119. She then was trying to look up the item and could not spell, I explained to her how to spell galvanized cable because he results kept coming back with no items found. The isle was blocked off due to another customer needing to get some wood on the other isle. I am not upset that they take safety seriously, that is admirable. So another 35 minutes while that was happening and the lady asked me to see my ID and credit card every 5 minutes. She tried to up sell a cooler cleaning, to which I declined. She tried to get me to apply for a credit card, to which I declined. She explained that it is a very pretty card though and would look good with my other cards. I found that an odd statement. Then when I paid with my card, she made the comment that my card was also very pretty. Three different people came over to try to help expedite the situation, but no one could help. I was getting frustrated beyond belief at this point, and finally when they managed to get the right one she was going on about children and school. I was trying to be nice and walk away and she continued to talk to me as I walked out, I did notice that the poor guy behind me had the same look I had when she turned the conversation to him, as if that he is the one she was speaking with.