Lake Forest #6668

4.6

out of 5

91% of customers recommend this store
Rating Breakdown
5
(78)
4
(10)
3
(2)
2
(3)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.7
4.7

20021 Lake Forest Dr Lake Forest, CA 92630

Store Number (949) 609-0221

Pro Desk (949) 580-2404

Tool and Truck Rental (949) 580-2410

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 7:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Key Cutting

Store Details

The Lake Forest, CA Home Depot team takes pride in assisting you with all your home improvement projects. But that's not all, we're also largest dedicated area in our store for seasonal products in the district. We have many patio sets on display during the spring and summer.

Whether you're looking for advice on how to replace a window or deciding on a new door, we can help. The Home Depot offers professional installation services for windows, doors and more!

We appreciate being part of this great community, and we support Trabuco Hills High School (Go Mustangs!) and local organizations.

We're right off of Lake Forest Dr. and Rancho Pkwy., neighboring Etnies Skatepark, so come on in next time you're in the area. We'd love to see you! Welcome to Lake Forest Home Depot. We can't wait to help turn your project into reality!

Your Lake Forest Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Cyber Monday Deals All Week Long

Can't make it to one of our local stores? The Home Depot has you covered with huge Cyber Monday Deals for the whole week. Stock up on the tools you need for that next big DIY project at a fraction of the cost. You can still find great holiday deals on the items you need the most at one of our neighborhood store locations too!

Store Location and Nearby Stores

4.35 mi
  • 23651 El Toro Rd
  • Lake Forest, CA 92630
4.98 mi
  • 6200 Irvine Blvd
  • Irvine, CA 92620
5.93 mi
  • 24332 El Toro Rd
  • Laguna Hills, CA 92653

Store Features and Layout

CUSTOMER STORE REVIEWS

4.6

out of 5

97 reviews
5
(78)
4
(10)
3
(2)
2
(3)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.7
4.7
91% Of Customers
Recommend This Store 86 of 94 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
No sense of urgency

1.0

out of 5

No one wants to take initiative in handling simple questions or ordering items that are available and will keep on passing you off to someone else. I ordered flooring and tile and wasted my time and money with no follow up and have been called to pick up my order only to find it is not store or has even been shipped from the vendor. Store needs better communication and not over promising service they can't deliver- metaphorically or physically.

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By far, this is the best HD store in the area. It's always well stocked, easy to pickup online m...

5.0

out of 5

By far, this is the best HD store in the area. It's always well stocked, easy to pickup online merchandise, and has the friendliest and most helpful employees ever!

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I was welcomed at the store with an enthusiastic "hello" by friendly and helpful team members. T...

5.0

out of 5

I was welcomed at the store with an enthusiastic "hello" by friendly and helpful team members. The customer service in this store goes above and beyond what you experience in other retail stores. I will return to this store to shop in the future.

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45 to 54
50/50 Customer satisfaction

2.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
3
4

We were in the store to purchase a few items for a project. Don, the second associate we asked for help was the BEST!! Friendly, helpful, courteous - not enough words to describe him!! The first associate we asked for help must have been having a really bad day. The item we needed was in an unopened box on a high shelf requiring him to climb the ladder to retrieve for us. During this, another associate called him on his phone, then came to the end of our aisle to talk to him and the guy helping us shouted at him, rolled his eyes, and disparaged another department. Totally unacceptable!! Also, we waited for almost an hour for someone to find a lift of some sort to retrieve a set of foldable saw horses from an upper shelf!! Really??? Thankfully, Don kept us updated on the progress, or lack of, even finding me in the store to let me know what they were doing. He was definitely the bright spot in an otherwise poor shopping experience.

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Great Customer Service

4.0

out of 5

If you have any questions on the floor. See Associate named Jose. He is very knowledgeable and helpful.

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Trabuco Canyon, CA
Great service in the appliances department

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Dennis was very knowledgeable and extremely helpful and patient, answering all of our questions about the refrigerators and helping us place the order.

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Ken was amazing!!

5.0

out of 5

After getting different information about how to get paint off our driveway & nearly strangling each other out of frustration our last resort was a pressure washer. Ken in tool rental really helped us relax & suggested simple green & pressure washer. After trying multiple things this was the first to work! He really saved our butts & possibly our relationship, haha. Thank you so much Ken. Definitely coming back in the future!

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Southern California 65 or over, Female
Good but slow finding available help

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
2
5
5

Help are scarse and the ones by cash register can't leave their position to help, so it's hunting for someone available, a challenge!

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