#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)336-4934
Tool & Truck Rental(512)336-4930
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11301 Lakeline Blvd
Austin, TX 78717
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Customer Store Reviews

  • 4.8 out of 731 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (731)
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Showing 1-30 of 731 reviews
Find Sharon in home decor for tile help
If your planing to do tile work and have no idea what you are doing find Sharon in home decor she's the best
by
    • Recommended
    Staff
    The customer service gentleman was friendly, knowledgeable, and efficient. Great combination!
    by
      • Recommended
      Great buying experience
      It was a great buying experience, everyone were very friendly and most of all helpful.
      by
        • Recommended
        Exellent customer assistance
        B.J. was great at the customer self-checkout area. He was able to solve my issue with ease
        by
          • Recommended
          Masay
          I was helped in this home depot store by Fabiola from Flooring, she was just above and beyond. She was knowledgeable, informative, and very courteous & patient. It was a great experience especially when purchasing a new home.
          by
            • Recommended
            Friendly & Knowledgable Staff
            Great Customer Service!
            by
              • Recommended
              Excellent staff at this location
              Planning to shop here instead of the cedar park store from now on. These people are happy genuinely helpful & kind. It’s refreshing
              by
                • Recommended
                Looking for great customer service?
                We were shopping at Home Depot for several items when we began looking at Tuff Sheds. We met with Alex and Yemane in the store and they not only took their time building our shed, but were able to complete our order. Everyone in this store was friendly and willing to assist in any needs.
                by
                  • Recommended
                  Amazing home improvement store with great representatives
                  Overall experience was very good. I purchased 3 ceiling fans and the store had special discount on buying 3 quantity which was amazing. Only negative thing I noticed - the 44" Clarkston II Chrome Nickel Ceiling Fan boxes had a lot of dust on them on all sides, infact all 3 boxes and I spent 10 minutes cleaning them with my car tissues and water before loading it in my car trunk. That could have been avoided.
                  by
                    best location
                    i love this location always organized and customer service and agents there very friendly and helpful
                    by
                      • Recommended
                      Excellent Experience
                      I needed help with some paint I had bought at this store several days earlier. The staff was efficient, knowledgeable and friendly. Everyone I dealt with made sure I had exactly what I needed. I was very happy with the experience.
                      by
                        • Recommended
                        Disappointed in new return policy
                        It was shared that I have a $50 limit on returns without receipt?! They take my ID and put it on a store credit for me to use in store, why limit that amount? I've always counted on Home Depot to take my unused/unopened returns, but I guess that's changed now.
                        by
                          Great people work in this store for you and me
                          Today my cashier was BJ and he was awesome! Very nice and friendly - just a pleasure to deal with. He left a touch of joy in my heart.
                          by
                            • Recommended
                            horrible experience
                            I have explained in detail the horrible experience and disrespectful comments made by the cashier Diego, Get out and don't have a heart attack.,,,,After the sale I said you're welcome Diego said, "you're welcome." Implying he was doing me a favor. No Thank you was offered.
                            by
                              Home Depot Lakeline
                              Sharon at the Lakeline Home Depot went above and beyond to provide service excellence. She made my shopping experience for blinds easy and painfree
                              by
                                Plant department was stocked
                                BJ in the outdoor area was very helpful and fast. I was in and out in a busy sunday
                                by
                                  • Recommended
                                  Love shopping here. My kid does too.
                                  We routinely visit here to buy things, but what is fun is that my 9 year old loves to join me and he had asked for a birthday gift card from home depot so this week was really excited to shop and after some while got a tool kit. Kristin the cashier made him feel really special as he was checking out and he loved it. Every now and then there will be a small delay when it comes to finding somebody to help on something but overall the employees are always available and very helpful.
                                  by
                                    • Recommended
                                    Clean store
                                    Jared was helpful, this store is organized with the product start on the shelf. Best Home Depot I’ve been to coming from San Antonio.
                                    by
                                      • Recommended
                                      Best Home Depot i've ever been to
                                      Store is actually clean, and all employees seem friendly and eager to help.
                                      by
                                        • Recommended
                                        Easy and convenient to buy construction bags and 100ft 14 gauge
                                        Easy and convenient to buy construction bags and 100ft 14 gauge
                                        by
                                          • Recommended
                                          Home Depot great service at Lakeline
                                          Cory Oliver and BJ gave great service at Home Depot at Lakeline today. Cheered my day up.
                                          by
                                            • Recommended
                                            enough stocks
                                            When severe weathers due to ice storming unexpectedly caused power outrages in some areas, enough stocks for heating and lighting saved my time and even concerns. Thank you so much, Home Depot.
                                            by
                                              Great product and friendly employees
                                              Great product and very knowledgeable employee who works there
                                              by
                                                • Recommended
                                                Great Customer Service
                                                I had great customer service at customer service where I was making a large purchase including appliances. Zac, the store Customer Experience Manager was very patient and thorough with my purchases.
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  Always great customer service at this location! Serenity, who works in customer service was especially kind. Highly recommend
                                                  by
                                                    • Recommended
                                                    Hardware
                                                    The supervisor Jared is always willing to help. Great store!
                                                    by
                                                      • Recommended
                                                      Friendliness
                                                      Knowledgeable associates, competitive price, fast service, easy to get home improvements stuff
                                                      by
                                                        Good Experience
                                                        I needed some new appliances that had to fit into some cabinetry and it was a challenging project. The man at Home Depot appliance department, Jim, helped me find all the appliances i needed according to the long list of specs i had to have. He was very knowledgeable, helpful and friendly. What i thought was going to be a difficult job, turned out very well because of the help i received and prompt service and delivery!
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          We went to get new kitchen counter tops and the Home Depot rep, Mariaelena Corneille, was super helpful and friendly. She explained everything perfectly, and our countertops are already scheduled for measurements !
                                                          by
                                                            • Recommended
                                                            Great
                                                            very friendly and helpful. staff was great and store was very nice and neat.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 731 reviews

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