#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(615)860-1654
Tool & Truck Rental(615)860-1640
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1584 Gallatin Pike North
Madison, TN 37115
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Customer Store Reviews

  • 4.7 out of 434 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (434)
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Showing 1-30 of 434 reviews
The young people were very patient and personable
The young people were very patient and personable
by
  • Verified Purchase
  • Recommended
I recently had to purchase a new hot water heater and chose this Home Depot. I had great service...
I recently had to purchase a new hot water heater and chose this Home Depot. I had great service. The employee in the plumbing department was knowledgable and very helpful. He was able to get everything I need and brought to the front for me. Kimberly was the cashier that I dealt with at the check out. She was helpful and was able to offer me a coupon for a discount which was great. Her front manager had mentioned she was new but you couldn't tell. Everyone I dealt with at the store was helpful and polite. I definently will be shopping at this Home Depot again.
by
  • Verified Purchase
  • Recommended
The people there are so polite and helpful. I will be shopping there from now on
The people there are so polite and helpful. I will be shopping there from now on
by
  • Verified Purchase
  • Recommended
I don't recommend the guy named Kelly over lumber. He's rude and does not care to put customers i...
I don't recommend the guy named Kelly over lumber. He's rude and does not care to put customers in dangerous situations. However I would recommend the cashier Cindy. She is the absolute nicest employee there.
by
  • Verified Purchase
  • Recommended
GREATV CUSTOMER SERVICE THROUGHOUT THE STORE FROM THEIR EMPLOYEES.
GREATV CUSTOMER SERVICE THROUGHOUT THE STORE FROM THEIR EMPLOYEES.
by
  • Verified Purchase
  • Recommended
I had a great experience at my Home Depot. The store was clean and they had the items in stock th...
I had a great experience at my Home Depot. The store was clean and they had the items in stock that I needed. Thanks for the great service.
by
  • Verified Purchase
  • Recommended
Customer service was the very best that I have seen in more than 25 years of shopping at any store!
Customer service was the very best that I have seen in more than 25 years of shopping at any store!
by
  • Verified Purchase
  • Recommended
I FOUND ALL MY ITEMS EASILY
I FOUND ALL MY ITEMS EASILY
by
  • Verified Purchase
  • Recommended
Clean and more or less well organized, I was asked if I needed any help by multiple employees (si...
Clean and more or less well organized, I was asked if I needed any help by multiple employees (sincerely I feel) . My Cashier was beyond good and friendly (thank you Melody ) and little to no wait time at check out line. Over all the store seems efficient as I visit this store somewhat often and multiple other hardware type stores. This one in particular stacks up near the Top. Thank you for that. Tony
by
  • Verified Purchase
  • Recommended
I highly recommend shopping at this store
I highly recommend shopping at this store
by
  • Verified Purchase
Keep doing what you’re doing when hiring and training new employees .
Keep doing what you’re doing when hiring and training new employees .
by
  • Verified Purchase
  • Recommended
Great store, great people!
Great store, great people!
by
  • Verified Purchase
  • Recommended
This store always have what you are looking for and nice and helpful workers
This store always have what you are looking for and nice and helpful workers
by
  • Verified Purchase
  • Recommended
Kimia our cashier was so cheerful!!! Great to see someone with such a positive attitude!!!
Kimia our cashier was so cheerful!!! Great to see someone with such a positive attitude!!!
by
  • Verified Purchase
  • Recommended
I received excellent customer service from appliances also wes at front desk. very professional i...
I received excellent customer service from appliances also wes at front desk. very professional in dealing with customers!!!
by
  • Verified Purchase
  • Recommended
Our cashier, Melody, was especially friendly and helpful.
Our cashier, Melody, was especially friendly and helpful.
by
  • Verified Purchase
  • Recommended
Great Shopping Experience With Very Friendly Staff.
Great Shopping Experience With Very Friendly Staff.
by
  • Verified Purchase
  • Recommended
Kimia, the cashier tonight, went above and beyond to help me when I told her how hard it was for ...
Kimia, the cashier tonight, went above and beyond to help me when I told her how hard it was for me to walk very far. I wanted a shower chair. She told me to stay put and she went and got what they had and brought them to me so I could decide. This was great for me. She was helpful, friendly, professional and very caring. Excellent shopping experience.
by
  • Verified Purchase
  • Recommended
How many times are you going to ask the same questions?
How many times are you going to ask the same questions?
by
  • Verified Purchase
  • Recommended
Chris Ray provided me excellent customer service and made it a joy shopping at Home Depot today w...
Chris Ray provided me excellent customer service and made it a joy shopping at Home Depot today while making sure I had exactly what I needed.
by
  • Verified Purchase
  • Recommended
The store is always clean and neat and you can quickly find a team member when you need help
The store is always clean and neat and you can quickly find a team member when you need help
by
  • Verified Purchase
  • Recommended
I have been in this store several times a week, and have had a great experience each time. The st...
I have been in this store several times a week, and have had a great experience each time. The staff is always friendly, professional, and knowledgeable about the store, and where things are located. Also the cashiers are always friendly and helpful as well ;)
by
  • Verified Purchase
  • Recommended
The store was clean and neat. The customer support staff were too busy to help. It’s okay. Pos...
The store was clean and neat. The customer support staff were too busy to help. It’s okay. Possibly hiring a question and answer person to seek out customers that need help would be a good thing. That’s my two cents. :) I’m a life long customer. Take care
by
  • Verified Purchase
  • Recommended
The two cashiers were SO friendly and nice. (Toni & T????) I got all the assistance that I neede...
The two cashiers were SO friendly and nice. (Toni & T????) I got all the assistance that I needed very fast and with ease! The store was very cleaned and organized.
by
  • Verified Purchase
  • Recommended
Service on a slow Monday at the paint desk was slow. Waiting for 15 minutes before being served ...
Service on a slow Monday at the paint desk was slow. Waiting for 15 minutes before being served with no other shoppers was not acceptable.
by
  • Verified Purchase
The Madison store was clean and the employees were very polite. The ones in Flooring were most k...
The Madison store was clean and the employees were very polite. The ones in Flooring were most knowledgeable and very assistant.
by
  • Verified Purchase
  • Recommended
This Home Depot has a really good lighting selection. The staff are extremely helpful and friendl...
This Home Depot has a really good lighting selection. The staff are extremely helpful and friendly. I will definitely go back.
by
  • Verified Purchase
  • Recommended
The Madison Home Depot seems to have what I'm looking for when the other locations closer to me d...
The Madison Home Depot seems to have what I'm looking for when the other locations closer to me don't. Melody the cashier was very helpful and knowledgeable on helping me with my purchase. Even saved me a little money . Thanks Melody
by
  • Verified Purchase
  • Recommended
My favorite store and close to home . They have the best deals most of the time and have the item...
My favorite store and close to home . They have the best deals most of the time and have the items I need for Decks and home improvements , also what I need to maintain my John Deere riding mower and mulch for flowers and vegetable plants. The best selection for plants in the spring and early summer.
by
  • Verified Purchase
  • Recommended
Brandy the windows specialist is awesome and has good customer service skills made me calm down r...
Brandy the windows specialist is awesome and has good customer service skills made me calm down right away and saved me lots of money and time by knowing what she’s talking about!!! I’m not goin to Lowe”s the low down store anymore.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 434 reviews

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