#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(636)207-5404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13929 Manchester Road
Ballwin, MO 63011
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Customer Store Reviews

  • 4.8 out of 445 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (445)
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Showing 1-30 of 445 reviews
1st class
my daughter has cancer and at least 2 store employies came up to ask how was she doing and offered help on their own
by
  • DIY
  • Recommended
Super easy to find what I need and get assistance!
Everyone was super friendly and helpful. It was quick getting assistance and the quality of their work was wonderful!
by
  • DIY
Great people,easy access to product and good price
I went there to get furnace filter but I could not find.But I could easily find the store associate who immediately helped me by directing the isle number 32.
by
  • Pro
Quick trip!
The associates here know the products well and have great personalities.
by
    • Recommended
    Wonderful service!!
    We had a great experience here! The associates knew exactly what we needed for our porject!!
    by
      • Recommended
      Stunningly great experience....
      4 employees involved in purchase. All went above and beyond. More than pleased and completely satisfied. Rick, Dennis, Kim, and Porter all were superb.
      by
      • DIY
      • Recommended
      Friendly staff
      Great staff and always willing to go above and beyond.
      by
      • Verified Purchase
      • Recommended
      Excellent Associates
      I shop at The Home Depot at various times throughout the year... I prefer The Home Depot over Lowe's and Menards.
      by
      • DIY
      • Recommended
      Dishwasher purchase
      The associates are knowledgeable and they know when to stop talking/selling and walk away, but the associate always stayed nearby for when we needed to ask additional questions. No pressure! It was the best buying experience I've ever had!
      by
        • Recommended
        Returns
        The returns lady was awfully rude, unwelcomeing, and almost showing accusations of me being thief. Very bad attitude.
        by
          Purchase of OTR Microwave for 36" SPACE/ GE only one to make Filler Kit/Very good experience with Appliance Associate
          I did extensive research in purchasing a new microwave for over the range installation. I needed a microwave which needed to be installed in a 36" wide space. So, I needed a "filler kit" to expand the width of the microwave from standard 30" to 36" width space. Only one microwave manufacturer offers a filerl kit to accomplish this. So consumer is handcuffed and must purchase a GE microwave. Please review all models of GE microwaves and reliability reviews before you purchase, especially if you need to replace it with a filler kit for 36" space. Normally I would not purchase an extended protection plan(Warranty) for this type of appliance. However, due to the problems and function failures of the many GE microwaves I researched, I purchased an extended 3 year plan on this one. My old microwave lasted for 13 years with moderate use and they obviously don't last that long anymore according to the many reviews out there. Note, I purchased a PVM9215SFSS model# (stainless steel). Be advised that the actual handle and control buttons are plastic (cheap). Will see how they hold up with steam and heat rising from the cooktop below. Hmmmm . . . But your choices are limited so there you go. I also considered purchasing a GE CAFE Model which though even is more expensive is substantially cheaper made in my opionion once I looked at it in person. I will also mention that because GE is the only manufacturer to make a 36" filler kit for a 30" microwave they take you to cleaners and a realativly simple 3 piece filler kit for $189.00. Ridiculous! All in all, filler kit works well, microwave looks pretty good, and jury is still out about the reliability of the appliance and overall manufacturing quality. Be an informed consumer, register your product and at least consider an extended warranty plan. Good Luck! FYI researched online and then discussed with store associate for further info and purchased through store associate over the phone. Delivery (free), installation, haul-away of old appliance was reasonably priced and a very good experience. Linn Star was delivery agent and they were exceptional.
          by
          • DIY
          • Recommended
          Always find what I want in the quantity that I need.
          The store is well organized , a professional repairman appreciates having the right related items close to each other...sometimes it reminds me I needed another job related item....and I don't have to search the other side of the store.
          by
          • Pro
          • Recommended
          Very Helpful.
          I told the associate my problem and he showed me what I needed.
          by
            • Recommended
            Easy as 123
            There is always someone at the door to guide you directly where you need to go. Associates will always come at the rescue and try to provide you with the best advise.
            by
            • DIY
            • Recommended
            Great store
            No matter how small the object you are looking for, the store associated are willing to show you the way. I was looking for door stops, and they acted like I was about to buy a big ticket item. The associates are always willing to help.
            by
            • DIY
            • Recommended
            Friendly and Helpful Associates
            The store is well organized and clean. I love browsing the aisles and finding new items (and I'm a woman!). The Garden Center has gotten so much better in regards to the quality of the plants they have and the care they take of them. I can't wait for the Spring plantings to arrive! The store associates are friendly and very helpful even when they're busy. I've been in many other Home Depots but this one is my favorite.
            by
            • DIY
            • Recommended
            Home Depot Ballwin Missouri
            I use this particular store often for my side jobs and have always been satisfied with the store and it's associates
            by
              • Recommended
              Best services
              Satisfied with the customer service provided in the store.
              by
                • Recommended
                The BEST Home Depot store!
                Store associates are always noticing customers to offer directions to products and help regarding customer questions about product or project. Customer service folks are top notch and very understanding and caring. Returns are handled quickly with complete satisfaction. This store is close to my home and I enjoy visits regardless if I buy or not. I mostly buy inshore but did buy online with customer service assistance. Email communications kept me posted on arrival and I was assisted with loading when I picked up the item. I recommend this store for the above reasons to all my friends.
                by
                • Verified Purchase
                • DIY
                • Recommended
                Love the Home Depot
                The associates at the Town & Country store are knowledgeable and helpful. When you ask where a particular item is in the store, they walk you right to it. This cuts down on amount of time you need to spend in the store when not browsing and get's you back to you DIY project pronto.
                by
                • DIY
                • Recommended
                great experience at Home Depot this morning
                The sales clerk was extremely friendly and helpful, really brightened up my day.
                by
                • DIY
                • Recommended
                Excelent store and service!
                The store solves all my needs, with stuff and advice. Why waste time going anywhere else?
                by
                • DIY
                • Recommended
                Very helpful sales associates.
                Easy returns. Very helpful associates. Aisles neatly organised. Shop here all the time for many years.
                by
                  • Recommended
                  Much Improved Customer Service
                  The two associates that assisted me were very helpful and friendly. Home depot has made great improvement in the areas of product availability and associate quality.
                  by
                  • DIY
                  • Recommended
                  My Home Depot
                  Home Depot has always been a favorite store when needing anything to do with taking care of a property. The associates are always friendly and knowledgeable.
                  by
                  • DIY
                  • Recommended
                  Knowledgable and helpful!
                  Very helpful associate and honored a price match that I had from a competitor.
                  by
                  • DIY
                  • Recommended
                  Great store
                  Best team in St Louis. Everyone is friendly and knowledgeable. If they're not sure they'll find someone who is. Most of them have a lot of helpful work experience.
                  by
                  • DIY
                  • Recommended
                  Helpful & Friendly
                  Sale's Associates are friendly, knowledgeable and helpful.
                  by
                    • Recommended
                    The way a Home Depot should be
                    Very helpful, friendly and knowledgeable Staff. I had the item picked out quickly with the help of someone in the appliance department.
                    by
                      • Recommended
                      Very Helpful Employees
                      This store has great employees that can help you with everything.
                      by
                      • DIY
                      • Recommended
                      Showing 1-30 of 445 reviews

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