Rated 4.7 out of 5 by 630
Rated 5.0 out of 5.0 by MRANGELINI BEST HOME DEPOT EXPERIENCE - EVER - AND I HAVE BEEN TO HOME DEPOT A LOT
This was the best experience...I hate shopping in general, and have to have a few drinks before I go shopping, even at Home Depot or Costco. As a new resident of NYC, this is my closest store and I have been many times in the last year, always a good time and my anxiety is at a minimum...and they love my dogs..and my dogs love going in too. Tonight was the best - ever. I did not have to ask for help - help asked me if I needed help. And I did need help a few times. And the help from everyone was so appreciated...Loved it. Seriously - effing loved it!
September 2, 2016
Rated 5.0 out of 5.0 by NewinNY Surprised by helpful friendly service
Made a special trip to pick up moving-in necessities for our new apartment and was pleasantly surprised by the size and variety of this Home Depot in Manhattan. I ordered free same day pick-up at store as well as browsed and found a few items we needed. The sales team was friendly and knowledgeable and the cashiers were friendly, too. Not super busy, so maybe they had more time to answer our questions.
September 4, 2016
Rated 4.0 out of 5.0 by ausarian7 Balanced and Thoughtful
This store is well organized and easy to navigate. There is plenty of help if you need it but the store is so well put together that most would be able to find what they need and check-out without requiring assistance. My kind of store.
September 1, 2016
Rated 5.0 out of 5.0 by ChristineinNYC Andrew is a GREAT salesperson!
I had gone into the West 23rd Street store looking for a vanity. I came across an item, took pictures and yesterday I tried to purchase it online - but i couldn't find the item! I searched by the item number, description, and couldn't find it at all!
So I went back to the store to purchase it, and Andrew was very helpful. Together we looked at the home depot website an still couldn't find the item. Despite this, Andrew helped me to purchase the vanity I wanted, bring it to the checkout, and Katherine the cashier was helpful with setting up the delivery.
Despite the difficulty with finding the item, Andrew remained friendly and was extremely patient. Katherine was very friendly as well. THANK YOU!
August 4, 2016
Rated 5.0 out of 5.0 by wanda Best in class customer service!!
How refreshing to walk into a store and be immediately acknowledged and attended to. The employees in this store are helpful as well as knowledgeable. They were friendly and made sure to answer all my questions. I live in Brooklyn, however, this is my new "go to" Home Depot.
August 27, 2016
Rated 5.0 out of 5.0 by Flynn Awesome
Cashier Kelly is a true professional in assisting my needs. Very friendly is rare in NYC . Especially when it comes to shopping. Thank you, Joseph Flynn
August 31, 2016
Rated 5.0 out of 5.0 by Helene Great Professional Service
I went to other stores looking for product looked online but wasn't sure so I went into Home Depot 23rd Street. Jason Miller in the appliance department was great ... My ex was a contractor we sold, renovated apartments, and bought buildings in city and I know when someone knows what they are doing and he does. I had complex specs technical questions and delivery parameters. He exceeded my expectations ... he even went downstairs to make sure the item was in stock and put it on a cart to make sure it didn't get sold off the floor. Delivery arrived ontime & they installed Washer dryer perfectly and removed old one - the AC just arrived and will be installed on MOnday. SUPER Satisfied - go see jason if you need it handled professionally!!!
August 12, 2016
Rated 5.0 out of 5.0 by Lllo Very friendly employees A clean well organized store
The store is convenient and has easily findable necessities.
August 28, 2016