Massena #8996

4.7

out of 5

96% of customers recommend this store
Rating Breakdown
5
(139)
4
(19)
3
(2)
2
(4)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.8
4.7
Store Details
Contact Us
Main: (315) 764-9930
Pro Desk: (315) 764-2902
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
41 Stephenville Road
Massena, NY 13662
Upcoming Workshops
  • Kitchen Showroom
  • Propane Exchange
  • Key Cutting

Nearby Stores

9.69 mi
  • 1825 Brookdale Ave
  • Cornwall, ON K6J 5X7
45.42 mi
  • 2120 Parkdale Avenue
  • Brockville, ON K6V 5T2
47.34 mi
  • 2121 10th Line
  • Orleans, ON K4A 4C5

Store Details

Here at your Massena, NY Home Depot, we're not your typical hardware store. We pride ourselves on our home improvement knowledge. You can find us on the south side at 41 Stephensville Road and when you arrive, our staff will be ready to assist you with any project from decorating your den to installing new decking.

We're passionate about providing the best customer service experience in town and want to keep you coming back time and time again. Whether we're your home improvement store of choice because you enjoy shopping at a place that supports the local Boys and Girls Club in Massena or you are always impressed by our knowledgeable staff, we're happy you choose to shop here.

Welcome to the Massena Home Depot. How can we help you?

Your Massena Hardware Store Team


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Join The Home Depot Foundation in serving those who have served us all

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CUSTOMER STORE REVIEWS

4.7

out of 5

168 reviews
5
(139)
4
(19)
3
(2)
2
(4)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.8
4.7
96% Of Customers
Recommend This Store 157 of 164 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Great improvement having employee availability. I didn't have to go looking for help, even had 2...

4.0

out of 5

Great improvement having employee availability. I didn't have to go looking for help, even had 2 right there to help me.

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Terrific service! Staff friendly and helpful!

5.0

out of 5

Terrific service! Staff friendly and helpful!

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Awesome service tonight

5.0

out of 5

Very helpful staff in the paint department and the same goes for appliances! Very satisfied!

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There are helpful employees here :-)

4.0

out of 5

Thank you Nolan and Bob for all your help tonight. It was truly appreciated!

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The staff at this Home Depot are very knowledgeable, helpful and very friendly.

5.0

out of 5

The staff at this Home Depot are very knowledgeable, helpful and very friendly.

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This store has the potential to be one of the better stores in the area with excellent employees,...

3.0

out of 5

This store has the potential to be one of the better stores in the area with excellent employees, but could greatly benefit from better UPPER management, i.e., in hardware, I shopped for plumbing parts, but they didn't have what I needed, i.e, the most frequently asked for items were not provided to the store. In the Garden Shop, the perennials, roses, fruit trees and shrubs most often weren't hardy in our area (zone 4b) Not sure why that is happening. A no brainer. To bad. This could be one of my favorite places to shop with better UPPER management in these areas.

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The product return area people were very helpful and solved my problem. The flowers that I purch...

5.0

out of 5

The product return area people were very helpful and solved my problem. The flowers that I purchased received many compliments from friends and neighbors and they asked where I bought them.

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Excellent Service

5.0

out of 5

Excellent Service

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