Massena #8996

4.8

out of 5

97% of customers recommend this store
Rating Breakdown
5
(136)
4
(17)
3
(1)
2
(4)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.8
4.7

41 Stephenville Road Massena, NY 13662

Store Number (315) 764-9930

Pro Desk (315) 764-2902

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Propane Exchange
  • Key Cutting

Store Features

Store Location and Nearby Stores

9.70 mi
  • 1825 Brookdale Ave
  • Cornwall, ON K6J 5X7
45.47 mi
  • 2120 Parkdale Avenue
  • Brockville, ON K6V 5T2
47.39 mi
  • 2121 10th Line
  • Orleans, ON K4A 4C5

Store Details

Here at your Massena, NY Home Depot, we're not your typical hardware store. We pride ourselves on our home improvement knowledge. You can find us on the south side at 41 Stephensville Road and when you arrive, our staff will be ready to assist you with any project from decorating your den to installing new decking.

We're passionate about providing the best customer service experience in town and want to keep you coming back time and time again. Whether we're your home improvement store of choice because you enjoy shopping at a place that supports the local Boys and Girls Club in Massena or you are always impressed by our knowledgeable staff, we're happy you choose to shop here.

Welcome to the Massena Home Depot. How can we help you?

Your Massena Hardware Store Team

Check Out Our 4th of July Sale!

Looking for great savings this 4th of July? The Home Depot is the place to be! Whether your patriotic BBQ needs a new grill or patio furniture to host your guest, we’ve got you covered. We’ve also got guaranteed low prices on appliances and paint. Stop by The Home Depot today and take advantage of these awesome savings while they last!

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.8

out of 5

162 reviews
5
(136)
4
(17)
3
(1)
2
(4)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.8
4.7
97% Of Customers
Recommend This Store 153 of 158 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The product return area people were very helpful and solved my problem. The flowers that I purch...

5.0

out of 5

The product return area people were very helpful and solved my problem. The flowers that I purchased received many compliments from friends and neighbors and they asked where I bought them.

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Excellent Service

5.0

out of 5

Excellent Service

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The store was clean and the service was great!!

5.0

out of 5

The store was clean and the service was great!!

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Excellent Customer Service

5.0

out of 5

Massena Home Depot is my go to place for everything from home improvements, gardening needs, or general necessities such as light bulbs. I always get awesome customer service as well as amazing savings and clearance deals. I am always recommending massena Home Depot to my friends and family.

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I am very satisfied with the service and employees who are always helpful and pleasant to me

5.0

out of 5

I am very satisfied with the service and employees who are always helpful and pleasant to me

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Lots of inventory and the cashiers are always friendly but frequently there seems to be a lack of...

4.0

out of 5

Lots of inventory and the cashiers are always friendly but frequently there seems to be a lack of personnel to help find something..

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Every time I have shopped at the Massena Home Depot it was a VERY good experience. I've bought d...

5.0

out of 5

Every time I have shopped at the Massena Home Depot it was a VERY good experience. I've bought different items from small (command strips), to large (household appliances). I regularly ask for assistance to ensure I get the best item that suits my needs and each time have been extremely impressed with the assistance from asking what isle an item may be in, to getting detailed answers to all of my questions and concerns. Each time they have done it without making me feel like I am inconveniencing them, AND with a smile. Customer service, generally, has gone downhill since I started working 34 years ago and it's nice to go somewhere people "go above and beyond"!

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People in this store go out of their way to help you and make sure your satisfied. We've been sh...

5.0

out of 5

People in this store go out of their way to help you and make sure your satisfied. We've been shopping here ever since we moved here in 2014. During this time we've spent thousands renovating the old house we purchased with home depot's help, we've mad it a home. Thanks!

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