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Filter Reviews By:Rating, Profile, Gender, Age (298)
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Showing 1-30 of 298 reviews
Jun 23, 2020
Customer service/ cashiers were pretty bad at handling warranty information. Offered it to me and...
Customer service/ cashiers were pretty bad at handling warranty information. Offered it to me and once I got it it was kind of a “figure it out yourself” type of deal.
by
Verified Purchase
Jun 13, 2020
Manager's need to go back to HD training. If there's such a school !
Manager's need to go back to HD training. If there's such a school !
by
Verified Purchase
Jun 10, 2020
First time went to this store as a particular paint/stain was finished at Trenton road store. The...
First time went to this store as a particular paint/stain was finished at Trenton road store. The person was not immediately available at the paint section. I waited for half an hour as I really needed the product to finish the project. People were already painting my driveway and just needed more. I was first in line and line was long, actually 3-4 people just left the line as wait was getting too long. The person at the counter took 3 orders at a time and by the time I got my paint (even though I explained my situation) I was not first at all rather 3rd. The person was pretty rude and not welcoming, didn't offer can opener or wooden paint mixers, even though I bought 5 gallons of paint. Whereas I never noticed this issue at Trenton road home depot where staff is very friendly all the time.
Maybe more than one person is needed at paint section in this store also, as I see at Trenton road and this particular employee needs more training too.
Thanks.
by
Verified Purchase
May 20, 2020
Very satisfied with their work and measures taken during this pandemic. Keep up the good work. Th...
Very satisfied with their work and measures taken during this pandemic. Keep up the good work. Thank you for your service in helping the public
by
Verified Purchase
Recommended
May 15, 2020
Very disappointed with their customer service.
Very disappointed with their customer service.
by
Verified Purchase
May 3, 2020
Great service and products
Great service and products
by
Verified Purchase
Recommended
Apr 26, 2020
Basic customer service training is an absolute must at this location. it is almost as if they are...
Basic customer service training is an absolute must at this location. it is almost as if they are intentionally avoiding customers! And good luck if you do find someone, They will make you feel like you just ruined their day!
by
Verified Purchase
Apr 7, 2020
Good assistance
Good assistance
by
Verified Purchase
Recommended
Mar 11, 2020
Always great service! Competitive prices the whole store Love it !! Visit home depot as much as y...
Always great service!
Competitive prices the whole store
Love it !!
Visit home depot as much as you can
by
Verified Purchase
Recommended
Mar 10, 2020
Employees are generally very courteous and helpful even when I have had an issue. Today, the empl...
Employees are generally very courteous and helpful even when I have had an issue. Today, the employee reached when calling back was able to complete the order process, making me extremely happy since my very old refrigerator is barely keeping food cold, and I have it set to zero. Hoping it holds on until my new frig is shipped!
by
Verified Purchase
Recommended
Mar 8, 2020
Eric from millworks is really aknowledable.
Eric from millworks is really aknowledable.
by
Verified Purchase
Recommended
Feb 22, 2020
Friendly personnel and nice variety of products nicely stocked.
Friendly personnel and nice variety of products nicely stocked.
by
Verified Purchase
Recommended
Feb 17, 2020
Great store! Always have in stock what they carry! People that work at this store are super frien...
Great store! Always have in stock what they carry! People that work at this store are super friendly and very helpful without any problem dropping what they are doing and heading out to help you no matter where they are located!!
by
Verified Purchase
Recommended
Feb 11, 2020
The associates were friendly and helpful and the store was well stocked.
The associates were friendly and helpful and the store was well stocked.
by
Verified Purchase
Recommended
Feb 9, 2020
The employees are very helpful and attentive to any questions you might have!
The employees are very helpful and attentive to any questions you might have!
by
Verified Purchase
Recommended
Feb 2, 2020
eric from millworks is knowledgeable and helpful.thank you for your assistance
eric from millworks is knowledgeable and helpful.thank you for your assistance
by
Verified Purchase
Recommended
Jan 30, 2020
I always find everything and I receive help for the people.
I always find everything and I receive help for the people.
by
Verified Purchase
Recommended
Jan 20, 2020
Store was kept well stocked and employees are very helpful and polite.
Store was kept well stocked and employees are very helpful and polite.
by
Verified Purchase
Recommended
Jan 9, 2020
this store is convientley located and the access to the roadway makes it a pleasant experience to...
this store is convientley located and the access to the roadway makes it a pleasant experience to get in and out.
by
Verified Purchase
Recommended
Dec 28, 2019
It seems that every time I come here no one wants to assist me. I keep getting thrown to someone ...
It seems that every time I come here no one wants to assist me. I keep getting thrown to someone else or told that it’s not my department. I waited over an hour to get help with something heavy. No one came so my wife and I loaded it knowing that three employees were just sitting and talking to each in the carpet section and appliance. Never coming back.
by
Verified Purchase
Nov 6, 2019
This store desperately needs to be reorganized and cleaned up. There are way too many products i...
This store desperately needs to be reorganized and cleaned up. There are way too many products in the aisle making walking around this store frustrating.
by
Verified Purchase
Oct 27, 2019
Store was so organize and staff are so great.
Store was so organize and staff are so great.
by
Verified Purchase
Recommended
Oct 26, 2019
There are many employees around and I was greeted and helped as I came in. Marisol in Customer s...
There are many employees around and I was greeted and helped as I came in. Marisol in Customer service is awesome! She was courteous, patient, knowledgeable, and very professional. Thank you for allowing me to get in and out quickly!
by
Verified Purchase
Recommended
Sep 29, 2019
This store needs more staff and this is on several complaints the few u have there are wonderful ...
This store needs more staff and this is on several complaints the few u have there are wonderful but ur overworking them
by
Verified Purchase
Recommended
Sep 9, 2019
All employees were ready to assistant whit any issues I had!!!!
All employees were ready to assistant whit any issues I had!!!!
by
Verified Purchase
Recommended
Sep 4, 2019
Employees were friendly and helpfull all around.
Employees were friendly and helpfull all around.
by
Verified Purchase
Recommended
Sep 3, 2019
Always been my go to store. Love this Home Depot! I had a great first time experience using the a...
Always been my go to store. Love this Home Depot! I had a great first time experience using the app to buy my things and pick up was fast! Much earlier than I was expecting! Thank you!
by
Verified Purchase
Recommended
Aug 31, 2019
Great atmosphere, and friendly customer service. Herman and Ray are awesome!
Great atmosphere, and friendly customer service. Herman and Ray are awesome!
by
Verified Purchase
Recommended
Jul 22, 2019
Quality store, quality products. Big store, have to search out associate help though.
Quality store, quality products. Big store, have to search out associate help though.
by
Verified Purchase
Recommended
Jul 19, 2019
I have shopped at this location on numerous times. The staff members are friendly and helpful. I ...
I have shopped at this location on numerous times. The staff members are friendly and helpful. I am satisfied with my shopping at this store especially since it's close to my place of employment and I know I will get the assistance I need when I need it.