#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(623)873-5320
Tool & Truck Rental(623)873-5327
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7333 W Mcdowell Rd
Phoenix, AZ 85035
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Customer Store Reviews

  • 4.4 out of 314 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (314)
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Showing 1-30 of 314 reviews
good service
Every employee that was there trys to help right away.I'm very satisfied with the visit. Thank you
by
    Electrical
    Every little electrical tool or material the home depot has in stock all the time on my experience.
    by
      Store was filthy, help was hiding and treated you with total disrespect, I would not go back unti...
      Store was filthy, help was hiding and treated you with total disrespect, I would not go back until Home Depot gets rid of the trash
      by
      • Verified Purchase
      • DIY
      NICE SAVE
      Had a terrible experience this past Tuesday at this store. Walked out. Today's visit and employees saved a customer. Alex, Jesus, and Ricardo nice save. Thank you your professionalism. You saved the company a customer.
      by
        • Recommended
        The customer service at this store is fantastic. Best retail shopping experience I've had in yea...
        The customer service at this store is fantastic. Best retail shopping experience I've had in years. If in need of new appliances go see Vicky!
        by
        • Verified Purchase
        • Recommended
        Good store
        Very well maintained and friendly staff..........................................................
        by
          • Recommended
          My experience
          Wonderful service i visit the store often andidon idon't have nothing bad to say thanks
          by
            • Recommended
            1 found this review helpful
            Karen was extremely helpful in the paint department. She entered into our granddaughters' excitem...
            Karen was extremely helpful in the paint department. She entered into our granddaughters' excitement about painting their rooms, and helped us determine how much paint was needed for the job. She was a pleasure to work with.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Horrible costumer service!!
            Horrible costumer service employees were very rude and unacknowledged about products will NEVER COME BACK
            by
              Helpful employees everywhere to help. The price for my item was more expensive than competitors b...
              Helpful employees everywhere to help. The price for my item was more expensive than competitors but the service was great.
              by
              • Verified Purchase
              • Recommended
              the associate was courteous and went out of his way to help me
              the associate was courteous and went out of his way to help me
              by
              • Verified Purchase
              • Recommended
              Sales associates are always willing to help out, offer advice.
              Sales associates are always willing to help out, offer advice.
              by
              • Verified Purchase
              • DIY
              • Recommended
              Location
              Good location and great service personnel. Found everything I needed.0
              by
                • Recommended
                1 found this review helpful
                Great people great store
                Going to the store was pleasurable assistance when I needed it very knowledgeable people and willing to help at all and I'm very grateful to Chuck Lisa and Denise
                by
                  • Recommended
                  1 found this review helpful
                  The store was clean, organized, and the people were really friendly.
                  The store was clean, organized, and the people were really friendly.
                  by
                  • Verified Purchase
                  • Recommended
                  The McDowell Store has very friendly workers. They are always looking to assist. Every employee t...
                  The McDowell Store has very friendly workers. They are always looking to assist. Every employee that walked pass me greeted me. I will continue to shop this store.
                  by
                  • Verified Purchase
                  • Recommended
                  I would like to see a line of Bath & Boudoir furnishings. Perfect for the bed and bath room.
                  I would like to see a line of Bath & Boudoir furnishings. Perfect for the bed and bath room.
                  by
                  • Verified Purchase
                  • Recommended
                  Shopping was fun and I enjoyed the Employees that helped me in the store that I named in the survey.
                  Shopping was fun and I enjoyed the Employees that helped me in the store that I named in the survey.
                  by
                  • Verified Purchase
                  • Recommended
                  I walked in and asked a question and it was answered and I bought what I needed and left.
                  I walked in and asked a question and it was answered and I bought what I needed and left.
                  by
                  • Verified Purchase
                  • Recommended
                  I was planning on adding laminate flooring in my home and was confused on everything. Kieth in th...
                  I was planning on adding laminate flooring in my home and was confused on everything. Kieth in the flooring department was amazing.. His patience, knowledge and the ability to educate me was exceptional!!! He guided me through the entire process and was able to handle any questions or concerns I had. The rapport was great!! I purchased the Laminate floor and and setup an installation.
                  by
                  • Verified Purchase
                  • Recommended
                  Awesome store and Awesome experience. Came to rent a flat bed truck (which was about half the cos...
                  Awesome store and Awesome experience. Came to rent a flat bed truck (which was about half the cost of a local competitor for the small job that I had). Dinah and Ed in Tool Rental were absolutely great! They had wonderful chemistry working together and actually seemed like the enjoyed their jobs! Very helpful, efficient, and personable and professional from start to finish. Then the store as a whole...everyone was the same from the time I walked in the door. Everyone was willing to help and DID. I highly recommend this location!
                  by
                  • Verified Purchase
                  • Recommended
                  I have shopped in many of your stores, but started at the 75th & McDowell Store (#0455). It is a...
                  I have shopped in many of your stores, but started at the 75th & McDowell Store (#0455). It is a 180 mile round trip to shop at this store and normally drive past a couple stores of your stores that would make my trip 20 to 30 miles off that distance. Including a LOWES that would shorten the mileage by 50* miles. I do this because the layout is familiar, the employees have always been helpful, (a couple times lacking the knowledge to complete the task at hand). However I return to the McDowell store.
                  by
                  • Verified Purchase
                  • Recommended
                  This is absolutely my favorite store. There's one other nearby, but I have been going to this one...
                  This is absolutely my favorite store. There's one other nearby, but I have been going to this one since it was built. Not even sure how long ago that was, but I've lived in the same house nearby for almost 39 years. I consider myself to be totally loyal to Home Depot, including this location, and will remain a loyal customer there. Today's experience was great, and last month, I ordered several items online for Christmas gifts. Everything arrived exactly on time. I liked one of them so much, I ordered another for myself.
                  by
                  • Recommended
                  I always get great assistance at this store!
                  The employees are helpful and knowledgeable without being condensing. I love shopping there.
                  by
                    • Recommended
                    Love this store and the employees are friendly and helpful just about every time. I only have on...
                    Love this store and the employees are friendly and helpful just about every time. I only have one observation and it is with your opinion survey questions about the cashier asking if I would like to open a credit account. Since I always use my Home Depot credit cards I see no point in the cashier asking if I would like to open an account. The cashiers do a great job.
                    by
                    • Verified Purchase
                    • DIY
                    • Recommended
                    I believe Home Depot would benefit greatly by investing in a parking lot resurfacing project at t...
                    I believe Home Depot would benefit greatly by investing in a parking lot resurfacing project at this location. It would show the pride we have in the generations that have lived and shopped in the Maryvale area. This must be one of your highest or most profitable locations because Desert Sky Mall generates the most sales taxes of all the Mall in the City of Phoenix. Thanks for all your hard work at this location and to all your wonderful staff.
                    by
                    • Verified Purchase
                    • Recommended
                    \
                    Very delightful time with Store and employee Loving-hearted with performance of duties . Again, Truly Appreciated !!!
                    by
                      • Recommended
                      clean, and friendly, had the tools i needed
                      clean, and friendly, had the tools i needed
                      by
                      • Verified Purchase
                      • Recommended
                      I came here for a couple herb plants to get started in my garden. All the plants were in bad shap...
                      I came here for a couple herb plants to get started in my garden. All the plants were in bad shape. The leaves on them had been eaten away and where extremely holey. I don't feel like what i paid for these plants was worth what i got. I wont be back to purchase plants from here again.
                      by
                      • Verified Purchase
                      • Recommended
                      Very satisfied with the customer service provided by the employees, they were very knowledgeable ...
                      Very satisfied with the customer service provided by the employees, they were very knowledgeable in installation of a product.
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 314 reviews

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