#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(262)257-7762
Tool & Truck Rental(262)257-7768
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
N94 W 18375 Thunder Ridge
Menomonee Falls, WI 53051
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Customer Store Reviews

  • 4.8 out of 458 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (458)
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Showing 1-30 of 458 reviews
Great service from Belinda and Jim in building materials, I WOULD NOT WASTE MY TIME AT THE WAUKES...
Great service from Belinda and Jim in building materials, I WOULD NOT WASTE MY TIME AT THE WAUKESHA STORE!
by
  • Verified Purchase
  • Recommended
The store is always neat and clean. Quisha in Merchandise is the best!
The store is always neat and clean. Quisha in Merchandise is the best!
by
  • Verified Purchase
  • Recommended
Clean store with friendly staff. My only complaint is that sometimes there are long delays at the...
Clean store with friendly staff. My only complaint is that sometimes there are long delays at the paint counter,
by
  • Verified Purchase
  • Recommended
This Home Depot is a hidden gem in Menomonee Falls. They offer great products and good service. N...
This Home Depot is a hidden gem in Menomonee Falls. They offer great products and good service. Never had a problem here.
by
  • Verified Purchase
  • Recommended
The store is clean and organized, but sometimes it is hard to get help about the products.
The store is clean and organized, but sometimes it is hard to get help about the products.
by
  • Verified Purchase
  • Recommended
Libby was VERY helpful and walked me to the location in the store where I could find what I was l...
Libby was VERY helpful and walked me to the location in the store where I could find what I was looking for. Also gave me good advice as to best complete my project.
by
  • Verified Purchase
  • Recommended
I had the unfortunate experience of buying a defective lawn mower. I returned it , without argum...
I had the unfortunate experience of buying a defective lawn mower. I returned it , without argument and everyone was very polite . Great service. I shall go back. * I did not have to wear a surgical mask and this is much appreciated . Everyone was really very civilized and sensible over there for my several visits this month.
by
  • Verified Purchase
  • Recommended
Customer service return cashier Koreen was very kind and helpful with a return/exchange I had. S...
Customer service return cashier Koreen was very kind and helpful with a return/exchange I had. Speedy and prompt attention and processing. No waiting-Koreen rocks!
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  • Verified Purchase
  • Recommended
I did not have to wear a flu mask. Therefore I shop only at this store , so far I have shifted at...
I did not have to wear a flu mask. Therefore I shop only at this store , so far I have shifted at least $700. from other hardware stores because of this policy in the last two weeks. Feeling at home over there , which is how it should be.
by
  • Verified Purchase
  • Recommended
the younger store associates are not very helpful - more interested in watching YouTube or talkin...
the younger store associates are not very helpful - more interested in watching YouTube or talking friends on the phone instead of helping.
by
  • Verified Purchase
Loved it here. We were was not forced to wear a mask and so felt at home. Found what I needed rig...
Loved it here. We were was not forced to wear a mask and so felt at home. Found what I needed right away. Assistance arrived even though the store was busy.
by
  • Verified Purchase
  • Recommended
excellent employees
excellent employees
by
  • Verified Purchase
  • Recommended
Extremely friendly staff from the Returns/Service desk to the floor employees and the cashiers. ...
Extremely friendly staff from the Returns/Service desk to the floor employees and the cashiers. Very knowledgable staff that if you are unsure of a product is readily available to help you find what you need/are looking for or answer any questions that you have about a product.
by
  • Verified Purchase
  • Recommended
Bought a new fridge the sales lady Marshe was amazing she didn't rush the sale and we talked abou...
Bought a new fridge the sales lady Marshe was amazing she didn't rush the sale and we talked about our family and I really needed that talk that Morning it was a wonderful experience.
by
  • Verified Purchase
  • Recommended
Awesome Garden Center clean and wide selection ground cover, plants, mulch for spring planting. ...
Awesome Garden Center clean and wide selection ground cover, plants, mulch for spring planting. Knowledgeable employees, willing to assist with your project and help with purchases to your vehicle.
by
  • Verified Purchase
  • Recommended
Worked with Cindy in the "Kitchen and Bath" department on a cabinet design project. Cindy was ver...
Worked with Cindy in the "Kitchen and Bath" department on a cabinet design project. Cindy was very thorough in her approach. She asked many questions and answered my questions. She assembled and presented the perfect design for our needs.
by
  • Verified Purchase
  • Recommended
lots of great products
lots of great products
by
  • Verified Purchase
  • Recommended
Doris in paint is by far the best employee in the paint department!!
Doris in paint is by far the best employee in the paint department!!
by
  • Verified Purchase
  • Recommended
Clean clean store
Clean clean store
by
  • Verified Purchase
  • Recommended
Peter and Lynn helped me through my whole decision making and purchase. Great experience in this ...
Peter and Lynn helped me through my whole decision making and purchase. Great experience in this time of turmal.
by
  • Verified Purchase
  • Recommended
I frequent this Home Depot often, it just plain feels good to walk around in there. Today was di...
I frequent this Home Depot often, it just plain feels good to walk around in there. Today was different, I went when they opened in-order to not be part of a crowd. I'm 70 and the sad situation we are all experiencing right now calls for caution. It was a good visit, very pleasant associates, all saying good morning and all very helpful, especially in the paint department. I gathered my items and went to a checkout associate rather than self serve, this is where my day changed to one worth writing a review about. The cashier, Frances, and her sidekick, Lynn were amazing. They were both at once, professional, engaging, talkative and funny. I walked into the store with my head full of worry, fear, anxiousness and sadness. I left the store with a cart full of the stuff I had purchased plus something that I had not had in quite a few days...MY SMILE. Thanks girls, we all really need that !!!
by
  • Verified Purchase
  • Recommended
Superb Customer service from three Rare Jewels - Rusty, Katie & Belinda. Your care, kindness and ...
Superb Customer service from three Rare Jewels - Rusty, Katie & Belinda. Your care, kindness and superb customer service was very much appreciated. Thanks for getting our item ordered on line for delivery...
by
  • Verified Purchase
  • Recommended
This store is clean and well organized all the employees are always helpful and friendly
This store is clean and well organized all the employees are always helpful and friendly
by
  • Verified Purchase
  • Recommended
a very attractive store!
a very attractive store!
by
  • Verified Purchase
  • Recommended
First time in 20 years we purchased a major appliance for our self, can't believe how smooth ever...
First time in 20 years we purchased a major appliance for our self, can't believe how smooth every thing went from purchase to delivery. Customer service at this store is great. Product was perfect.
by
  • Verified Purchase
  • Recommended
Love this store and it’s employees. Always very helpful and informative. I shop online too. Surpr...
Love this store and it’s employees. Always very helpful and informative. I shop online too. Surprisingly Home Depot has great stuff for updating and remodeling. I bought almost all my tile here. The prices and quality of product can’t be beat. It’s nice to know you’re working with a great group of people as a DIY-er. I never feel stupid asking questions.
by
  • Verified Purchase
  • Recommended
I needed to exchange a cold air return vent cover and get the correct size. The woman at the retu...
I needed to exchange a cold air return vent cover and get the correct size. The woman at the return counter was very helpful and friendly. The man who directed me to where the vent covers were located gave perfect instructions. The woman at the checkout counter was friendly as well. The entire process was quick and easy.
by
  • Verified Purchase
  • Recommended
The store is well kept, inventory is neat and organized, employees are helpful.
The store is well kept, inventory is neat and organized, employees are helpful.
by
  • Verified Purchase
  • Recommended
Because of its size the people are all friendly and have time to take care of you in a very perso...
Because of its size the people are all friendly and have time to take care of you in a very personal way unlike the larger stores. They always make you feel welcome.
by
  • Verified Purchase
  • Recommended
If you have any needs, challenges, or not sure how to complete something, see Joe, David, and Lol...
If you have any needs, challenges, or not sure how to complete something, see Joe, David, and Lolisa. If you need the manager, Jonathan is spot on. We buy thousands of dollars in wood, saw blades, tape, and 2 table saws now.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 458 reviews

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