Middletown,CT #6233

4.7

out of 5

95% of customers recommend this store
Rating Breakdown
5
(137)
4
(19)
3
(5)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.6

909 Washington Street Middletown, CT 06457

Store Number (860) 346-3007

Pro Desk (860) 343-6762

Tool and Truck Rental (860) 343-6768

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Store Features

Store Location and Nearby Stores

6.81 mi
  • 225 Berlin Turnpike
  • Berlin, CT 06037
7.78 mi
  • 1055 N Colony Rd
  • Wallingford, CT 06492
11.31 mi
  • 89 Interstate Park Drive
  • Southington, CT 06489

Store Details

When you visit The Home Depot in Middletown, CT, you've found the best hardware store in town! We have everything you need to complete your next project from laminate sheets to raised garden beds.

We're proud of our community, and we support the VFW of Middlesex, VA Hospital West Haven, CT Pro Rodeo at the Durham Fairgrounds, Middletown's Downtown Halloween Fall Festival and the fire safety Kid's Workshop at the local Fire department. We proudly employee residents of Middletown and surrounding areas.

Stop by and meet us. We're ready to work with you, and our store is conveniently located near Wesleyan University at Washington St. and Route 217. The Middletown Home Depot is here to help guide you on your project! We can help make your dream a reality.

Your Middletown Store Team

Check Out Our 4th of July Sale!

Looking for great savings this 4th of July? The Home Depot is the place to be! Whether your patriotic BBQ needs a new grill or patio furniture to host your guest, we’ve got you covered. We’ve also got guaranteed low prices on appliances and paint. Stop by The Home Depot today and take advantage of these awesome savings while they last!

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.7

out of 5

168 reviews
5
(137)
4
(19)
3
(5)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.6
95% Of Customers
Recommend This Store 155 of 163 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The store was neat and clean. The parking lot was not cluttered with carriages. The store's sta...

5.0

out of 5

The store was neat and clean. The parking lot was not cluttered with carriages. The store's staff was courteous and helped me locate the product I was shopping for. The cashier opened a new register ..so no wait and she was very friendly. Great experience!

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I would like to recognize both Rich and Gary in the Rental Center who were very helpful today whe...

5.0

out of 5

I would like to recognize both Rich and Gary in the Rental Center who were very helpful today when I had a problem taking off the bottom of the Echo Weed Whacker so that I can replace string. Date of my visit 6/2 Friday 5:30pm. They spent a total of 1 1/2 hours with me to fix my problem. They were very courteous, kind and professionalism.

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Dave in Appliances was great!

4.0

out of 5

Super friendly, not pushy at all. Let us take our time to choose the right fridge for our home but was standing by with assistance when needed.

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Disrespected and was treated poorly !! I went to buy plants and decided to check out the oops pai...

3.0

out of 5

Disrespected and was treated poorly !! I went to buy plants and decided to check out the oops paint where I found a couple of gallons and a 7oz oops tester paint. When asking the service rep Lana if should would please open the two gallons so I can see what it look like inside. She rudely replied the color is the same as on top of the can. Well I would hope so that's why I am trying to purchase them. I explained to her I just want to make sure it was alright, she than rudely reply with I will be right with you than condescendly tells me that one of them was an outside wood stain. Really? I was standing in front of her reading the labels on the product for several minutes. While waiting another sales associate named Mike asked if I needed assistance I asked him the same thing. To which he effortlessly open the both cans. Meanwhile while I am standing in front of him Lana comes to the side of him as she grabs something and makes a snide remark about the paint color being on top of the can as if I can not hear her !!! I wanted to go off on this lady and let everyone in the store hear me so everyone would know why I was yelling...instead I took paint and walked away to which she yells out have a good day!! I purchased them and left angry and even more angry that I did not get what I was soppose to get. I came home called and asked to speak with Dana the manager there. She was with a customer so I decided to call district and instead did the online survey to which by the time I got to this review was immediately called back by her. She explained she received the survey and wanted to know more of the experience I had today. After I explained myself. She clearly understood the situation and why I was so angry. She has apologize for lana's behavior and went as far as offering me a 50% discount on what I originally went there for. She was professional and empathetic to the situation. I appreciate the call and effort and by offering me the discount she has allowed for this location to regain my business. I'm not sure what her deal was ( lana ), or if she has gained confidence after treating other people this way and getting away with it but she definitely is in the wrong field if she thinks that's great customer service!!! By filling out this review I hope that if anyone is treated poorly by her, that they , will report her and mention the fact this has not been the first time she has treated people poorly. I am sure that their is person out there that can use the money to do her job and take pride in what they do and treat people with respect if anything at all.I gave the store 3 stars and I recommend to shop there giving that the manager called me and it was the first and hopefully the last time that happens to me.

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Great Attitude and Helpful

5.0

out of 5

Pat A. In millwork has a great attitude and a genuine interest in helping her customers. If she doesn't know the answer to a particular question, she takes the time to research the issue and follows through with an answer. This is an extremely good quality to have in a valuable associate as her. There are a number of Team members that do the same. Judith comes to mind right now as the same way! I shop at this store frequently and most everyone is friendly and helpful to me.

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This store rates a 9 out of 10.

5.0

out of 5

This store rates a 9 out of 10.

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Appliances made easy

5.0

out of 5

Patricia Crowley was knowledgeable and was genuinely nice to work with.

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I love shopping at this store...employees are always friendly..I always find what I came in for.....

5.0

out of 5

I love shopping at this store...employees are always friendly..I always find what I came in for...early hours too...

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