Mill Basin #6158

4.5

out of 5

96% of customers recommend this store
Rating Breakdown
5
(81)
4
(28)
3
(4)
2
(3)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.4

5700 Avenue U Brooklyn, NY 11234

Store Number (718) 692-7296

Pro Desk (718) 692-7404

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 7:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Store Details

The Brooklyn, NY Home Depot has everything you need for your next project, whether you're looking for bathroom rugs or new window treatments.

The Mill Basin Home Depot Store is nestled on a canal in a unique shopping center unlike any other Home Depot location! We're happy to say we love our community. That's why being involved with Brooklyn Borough President Collaboration, Coney Island Alliance and the Stephen Siller Foundation is so important to us. Next time you're around Kings Plaza Shopping Mall, come on in and meet our helpful and attentive team. We're by Marine Park and Floyd Bennett Park Aviation Field at Flatbush Ave. and Avenue U.

We strive to offer the very best customer service and can't wait to make you a part of our family.

Your Mill Basin Store Team

New Year, New You: Get Organized with The Home Depot

Feeling a little cluttered after the holidays? Here at The Home Depot we've got everything you need to get sorted, from shoe racks to storage bins, cubes, totes and more. Shop today!

Try Home Depot's Buy Online Deliver From Store Service

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online, like lumber, concrete, plywood or even riding mowers and have them delivered straight to your home or business from the nearest Home Depot store. Ordering online is easy. Simply place your order online, then schedule your delivery with convenient options like our 2-4 hour delivery windows. We'll deliver your order as early at 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep, right when you need them. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area.

Store Location and Nearby Stores

3.82 mi
  • 579 Gateway Drive
  • Brooklyn, NY 11239
4.34 mi
  • 2970 Cropsey Avenue
  • Brooklyn, NY 11214
5.79 mi
  • 550 Hamilton Ave
  • Brooklyn, NY 11232

Store Features and Layout

CUSTOMER STORE REVIEWS

4.5

out of 5

120 reviews
5
(81)
4
(28)
3
(4)
2
(3)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.4
96% Of Customers
Recommend This Store 113 of 118 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
helpful,pleasant to deal with

4.0

out of 5

helpful,pleasant to deal with

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The employees were friendly but had almost no knowledge as to where the product we were looking f...

2.0

out of 5

The employees were friendly but had almost no knowledge as to where the product we were looking for was located. In the end, when we found the item, it was actually no more than 50 feet away from the first customer associate we asked for help and it was in direct line of sight of her. Many employees were grouped together just chit-chatting and not roaming the store trying to help anyone from what I could tell. We received assistance from someone near the back of the store near loading/unloading who pointed us in a general direction but who didn't know exactly where to look. I didn't realize there were Digital Assistants in the store (until taking the Shopping Survey which alerted me about it). I would express to others to use that instead of the people in the store as they had no real idea what they were doing, other than standing there and talking with each other. The store was clean but it is a old, especially when compared to the Lowes across the parking lot. I'd suggest going to Lowes first and then going to Home Depot as backup. The Home Depot did however have the item we wanted assembled versus being disassembled at the Lowes. The prices were exactly the same for the item we bought. The layout of the store itself is a bit weird, it's in an L-shape and aged quite a bit. I'd suggest closing down for a while and updating the store. It definitely could use sprucing up.

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I had a very good experience with friendly, knowledgeable and helpful service there. For example,...

5.0

out of 5

I had a very good experience with friendly, knowledgeable and helpful service there. For example, Karl, a salesperson from the Plumbing, was so helpful and patient that instead of just buying a washer, I dared for a bigger project and bought a bathroom facet and a vanity sink. I don't have money for a professional plumber at the moment and, until I have, I am very happy that I was able to install them myself. I learned from the YouTube but Karl gave some suggestions that happened to be critical. I believe in professionals, and, eventually I'll get a real plumber for more serious upgrade, but, meanwhile, I have adequate interim solution and healthier bathroom (no more rotten and wet wood). Before visiting this store, I went to a newer Loews nearby. There I felt like I was bothering the personnel and it wasn't easy to find anyone or anything. At this Home Depot I saw salespeople around and they were friendly and helpful. I've got a real American customer service and I felt like my business was appreciated. I gladly spent $160 more than I intended and it was the money very well spent as I was able to do much more than I hoped for.

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....I like the fact that this store is located where you can easily get to it, now the drive ent...

4.0

out of 5

....I like the fact that this store is located where you can easily get to it, now the drive entrance need to be widen out a little bit because it's hard to make that turn into the parking lot.The parking lot is very good, but the outside garden area, visually, need to be rearranged, on a rainy night it's kinda hard to see the store entrance ...And may be you can used a little bit of (reflective paint) markings in the parking lot..but over all, it's a nice store, and I haven't had any bad moments there.

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I went to this store and was looking for a bulb for my fridge. They didn't have the specific bulb...

3.0

out of 5

I went to this store and was looking for a bulb for my fridge. They didn't have the specific bulb that I wanted but the representative was so courteous that i ended up buying two similar bulbs that worked. Maybe I'm a little different but when I'm treated with respect i tend to want to buy more things. i would go back again and hope for some consistency.

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This store don't have enough staff and lack of many items, go to Hamilton HD and you will be much...

1.0

out of 5

This store don't have enough staff and lack of many items, go to Hamilton HD and you will be much happier.

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Great customer service

5.0

out of 5

Tremendous staff and very knowledgeable of the items I've purchased. They had answered all of my questions in full and Assisted me in my time of need. My roofing project is now complete Thank You Home Depot. In addition, Thank You Daniella for going out of your way and making me the set of keys I needed for my employer when no one was available at the key making machine. Looking forward to shopping here again

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Brooklyn 65 or over, Female
Satisfactory employee service

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
5
5

I was very satisfied with my experience at the store. Did not have to wait long for service.

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