#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(518)286-7404
Tool & Truck Rental(518)286-7408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
600 N Greenbush Rd
Rensselaer, NY 12144
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Customer Store Reviews

  • 4.4 out of 269 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (269)
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Showing 1-30 of 269 reviews
Sometimes I’m not treated kindly from the return table. Otherwise I’ve been treated fairly ok. ...
Sometimes I’m not treated kindly from the return table. Otherwise I’ve been treated fairly ok. Able to find products somewhat easily I was able to get assistance but would have to wait a while. The store was clean for the kind of store it is. Some of the associates were nice and friendly and helpful.
by
  • Verified Purchase
  • Recommended
I recently purchased 12 bags of crushed bluestone from this store. As I checked out 3 male employ...
I recently purchased 12 bags of crushed bluestone from this store. As I checked out 3 male employees were standing near the female cashier discussing when they would get off work. All were drinking soda or sports drinks. I was never asked if I would like help, nor did I ask since it was obvious I'd be breaking up their good time. I'm 67 years old, so help loading would have been accepted. I loaded myself, and will not return to this store. What sort of management allows this sort of sloppy attention to customers?
by
  • Verified Purchase
The store was neat and clean and there was many different items to chose from in the category I n...
The store was neat and clean and there was many different items to chose from in the category I needed. The associate in the self checkout was extremely helpful. I definitely will return to this store in the future
by
  • Verified Purchase
  • Recommended
Clean store, helpful Staff! I'm a little ADD and these stores usually distract me enough so that ...
Clean store, helpful Staff! I'm a little ADD and these stores usually distract me enough so that I forget something I need. I got everything I needed for my weekend projects in one trip. Awesome!
by
  • Verified Purchase
  • Recommended
Always clean and have what your looking for. If they don’t have it they’ll get it from another st...
Always clean and have what your looking for. If they don’t have it they’ll get it from another store or call to see if they have it. Associates were very friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
Clean store. Everything easy to find and any questions on locations of items, staff was very help...
Clean store. Everything easy to find and any questions on locations of items, staff was very helpful with directing me. And it's the only store I know of in the area carrying Zip System plywood products in stock. It's the wave of the future and they're blending well with the present time.
by
  • Verified Purchase
  • Recommended
I was able to get all the products I was looking for easily and fast, I was able to get assistan...
I was able to get all the products I was looking for easily and fast, I was able to get assistance if you needed it. the store was not as cluttered this time but was clean from debris on floors. the workers were friendly and helpful in loading my cart and my trailer. Thanks again
by
  • Verified Purchase
  • Recommended
very helpful folks store setup great very clean
very helpful folks store setup great very clean
by
  • Verified Purchase
  • Recommended
lots of help at the store
lots of help at the store
by
  • Verified Purchase
  • Recommended
I always have a great experience shopping at the Home Depot. The store is very well organized, yo...
I always have a great experience shopping at the Home Depot. The store is very well organized, you can easily find everything, and the staff/associates are very helpful. I definitely recommend this store!
by
  • Verified Purchase
  • Recommended
This Home Depot Store has friendly, helpful associates. It is clean & organized
This Home Depot Store has friendly, helpful associates. It is clean & organized
by
  • Verified Purchase
  • Recommended
Steve was amazing and so helpful with the purchase of our new storm doors.
Steve was amazing and so helpful with the purchase of our new storm doors.
by
  • Verified Purchase
  • Recommended
Lisa at the cashier was great.
Lisa at the cashier was great.
by
  • Verified Purchase
  • Recommended
Great store with a fantastic selection. Bill, Barry, and Dave were all extremely attentive, frien...
Great store with a fantastic selection. Bill, Barry, and Dave were all extremely attentive, friendly, and helpful.
by
  • Verified Purchase
  • Recommended
I have always enjoyed coming to this store because it always has what I need for projects at home...
I have always enjoyed coming to this store because it always has what I need for projects at home!!!!
by
  • Verified Purchase
  • Recommended
Cashiers are very friendly and helpful
Cashiers are very friendly and helpful
by
  • Verified Purchase
  • Recommended
Very satisfied with the employees
Very satisfied with the employees
by
  • Verified Purchase
  • Recommended
I just would like to thank the crew at the store on North Greenbush rd. The associates that were ...
I just would like to thank the crew at the store on North Greenbush rd. The associates that were working were all very polite. The associate that helped me the most who went up, over and beyond his job was Dave S. He is a supervisor there and helped me look piece by piece for everything I needed. I recommend him anytime and will be back for sure to pick out the rest of anything I need. So thank you all for a clean, stocked store with friendly people.
by
  • Verified Purchase
  • Recommended
Plenty of products, good service, fast check-out
Plenty of products, good service, fast check-out
by
  • Verified Purchase
  • Recommended
All the employees are helpful, when remodeling my kitchen, I got help with what kind of tiles wou...
All the employees are helpful, when remodeling my kitchen, I got help with what kind of tiles would be the best to use on the counter and the floor.
by
  • Verified Purchase
  • Recommended
Very friendly and helpful employees. They love my dog I bring with me every time. Very convenient...
Very friendly and helpful employees. They love my dog I bring with me every time. Very convenient to use homedepot card
by
  • Verified Purchase
  • Recommended
This store is clean and well stocked. The Manager is friendly, and very interested in helping yo...
This store is clean and well stocked. The Manager is friendly, and very interested in helping you as an individual, not just another customer. I strongly recommend this store...
by
  • Verified Purchase
  • Recommended
Worse customer care ever, untrained employees in the return process and overall bad attitude. Wha...
Worse customer care ever, untrained employees in the return process and overall bad attitude. What should have been a simple situation became a major headache not only once but twice. I wasted well over an hour and a half dealing with people who simply didn't know how to use a computer. I've been in the customer care (you do a good job you keep the business) business for over 35 years and this was some of the worst care I've seen ever. It amazes me how they stay in business....... I'm shopping somewhere else and will pay a little more for better customer service. Stop treating your employees bad and train them better Home Depot, it's not fair to them neither.........
by
  • Verified Purchase
This store is always clean and well organized. The associates are very friendly, knowledgeable, ...
This store is always clean and well organized. The associates are very friendly, knowledgeable, and helpful. It is rare not to see a smiling face at this store. The associates go above and beyond to do what they can for you as long as you show them the respect they show you. I typically shop here during the week and avoid shopping here on the weekends. It is nuts on the weekends. I have been shopping at this location 3-4 times a week for close to 20 years and rarely have a bad experience.
by
  • Verified Purchase
  • Recommended
We just had a very positive shopping experience at the Rensselaer Home Depot. Store is immaculate...
We just had a very positive shopping experience at the Rensselaer Home Depot. Store is immaculate, products are easy to find due to expert labeling throughout. From the sales Representative who helped us with our appliance purchase to the cashier that saved us money by her helpful and kind suggestion, makes us want to go back for All our home improvement needs!
by
  • Verified Purchase
  • Recommended
Always have everything in stock and available
Always have everything in stock and available
by
  • Verified Purchase
  • Recommended
My purchased of a new electric range was very good. The store was clean and I had no problem fin...
My purchased of a new electric range was very good. The store was clean and I had no problem finding a salesperson to wait on me and provide me with the information I needed to make a decision to purchased and I was not rushed, Thanks to Marcia for her assistance
by
  • Verified Purchase
  • Recommended
Associates are very helpful, personable and professional. I really enjoyed this visit! Thanks Ter...
Associates are very helpful, personable and professional. I really enjoyed this visit! Thanks Terri and Steve at the online pick up counter. I did some shopping then picked up my order. Everyone was great, store was clean I found everything I was looking for and more!!!
by
  • Verified Purchase
  • Recommended
We continually receive great service from the Associates. The store is always neat and clean and ...
We continually receive great service from the Associates. The store is always neat and clean and full of great products at great prices!
by
  • Verified Purchase
  • Recommended
Lisa, the cashier is a great employee. Friendly and very helpful !
Lisa, the cashier is a great employee. Friendly and very helpful !
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 269 reviews

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