Rated 4.4 out of 5 by 24
Rated 5.0 out of 5.0 by Doctora Excellent Custormer Service!
I've often had trouble finding help in stores like these but today's experience was excellent and actually fun. The good-natured associate worked very hard to find the answers to all of my questions about a product, including getting the store manager to make an accommodation to provide additional support with this item. I hadn't expected or even asked for that. With these hand-held devices the associate could check me out rather than having to wait in line on a Saturday and within minutes the item was loaded into my car. Pretty painless! Wish I could have brought him home to help assemble it but service has its limits!
April 18, 2015
Rated 2.0 out of 5.0 by Unhappy1 Poor Experience at this Home Depot
Every time that I go to this Home Depot to pick up things for my boss it literally takes 15-20 minutes just to find a store associate to help me, they do not come and ask you if they need help, you have to go find them. I've seen associates on their phones, hanging out and talking and not even paying attention to customers. The other issue that I have had frequently is the checking out process. I have to check out at the Pro Desk since I have to do a phone order, and twice I have stood and waited at the counter for more than 15 minutes as they ignore me and talk to one another. I don't usually like writing reviews, but this has happened to me so many times that I think I should write about it. Poor service.
April 18, 2015
Rated 5.0 out of 5.0 by busto Having the goods
I was referred to the store by the electrician making repairs at the house. he was telling me about a new compact fluorescent tube that throws off great lighting at a competetive price. I went to home depot, and, sprinkled among the standard-size bulbs, were these new, slender bulbs. i purchased them and threw them in, and WOW. what a difference!
April 30, 2015
Rated 5.0 out of 5.0 by Bobby Quick and Easy
Finding the product proved very easy since I was using the online app. This showed me exactly which aisle and bin number my products were in.
May 3, 2015
Rated 5.0 out of 5.0 by Eman1189 Better experience with help of associates, very friendly.
I couldnt find a support bracket for AC unit but an associate personally went to get it for me instead of telling me where to find it.
May 1, 2015
Rated 1.0 out of 5.0 by JERRY BAD STORE APPEARINCE
THE STORE IS A MESS, SOME ASSOCIATES IN RETURNS HAVE VERY BAD CUSTOMER SERVICE THEY JUST LIKE TO IGNORE CUSTOMERS, I HAD TO WAIT A LONG TIME WHEN THERE WAS ENOUGH PEOPLE TO ASSIST ME THEY WERE JUST BEING LAZY, A CASHIER NAME GLADIS WAS TALKING TO OTHER ASSOCIATES INSTEAD OF HELPING PEOPLE, BAD BAD BAD
April 23, 2015
Rated 5.0 out of 5.0 by Madeline Very well stocked, friendly personnel
Always very pleased with our visit & we visit almost weekly
April 28, 2015
Rated 5.0 out of 5.0 by JayAre Friendly knowledgable employees
They might be hard to find, but when you find them, the employees are very experienced and friendly and helpful. They know will figure out how to solve your problem.
April 25, 2015