Rated 4.5 out of 5 by 34
Rated 4.0 out of 5.0 by MirJT This store has good times and bad....
I have had good and bad experiences with associates here. One time in the garden center I finally found a man who was extremely helpful and really took time to answer my questions and appeared to be very knowledgeable.
This last trip it took me so long to find someone and one of the associates acted/looked like he wanted to run away from me before ever helping me and he was very short and not really helpful. I even asked "can you help me...oh do you not want to help me?"
The cashiers were great and the return policy is wonderful...so if you can go and not need help I def. recommend but if you feel like you will need assistance I would rethink going here.
May 3, 2015
Rated 5.0 out of 5.0 by Doctora Excellent Custormer Service!
I've often had trouble finding help in stores like these but today's experience was excellent and actually fun. The good-natured associate worked very hard to find the answers to all of my questions about a product, including getting the store manager to make an accommodation to provide additional support with this item. I hadn't expected or even asked for that. With these hand-held devices the associate could check me out rather than having to wait in line on a Saturday and within minutes the item was loaded into my car. Pretty painless! Wish I could have brought him home to help assemble it but service has its limits!
April 18, 2015
Rated 5.0 out of 5.0 by 1HappyCustomer A one of a kind associate that made my day!!!
I had to visit my local Home Depot for my son's school project, while walking on the plumbing area I was lucky enough to be assisted by Chris. I have had so many unpleasant experiences at several Home Depots and I'm happy to report Chris is NOT your typical lazy associate! He was beyond what I've experienced before and made my visit so easy and fun!
May 21, 2015
Rated 5.0 out of 5.0 by Rugman hardware department store experience
When a visit to a Home Depot failed me because of lack of personnel I went to the North Hollywood store, Hardware Dept, and had the best experienced ever. Touni was the person working in hardware and he was fantastic ! Extremely helpful and resolved my problems immediately. Never have I prior experienced the knowledge and exercise Touni put forth. He took the time, had patience and lent a helping hand.
By far the best attitude I have ever had from a store employee.
Thanks so much for picking the right guy for the job. Touni is the best !!!
May 4, 2015
Rated 2.0 out of 5.0 by Unhappy1 Poor Experience at this Home Depot
Every time that I go to this Home Depot to pick up things for my boss it literally takes 15-20 minutes just to find a store associate to help me, they do not come and ask you if they need help, you have to go find them. I've seen associates on their phones, hanging out and talking and not even paying attention to customers. The other issue that I have had frequently is the checking out process. I have to check out at the Pro Desk since I have to do a phone order, and twice I have stood and waited at the counter for more than 15 minutes as they ignore me and talk to one another. I don't usually like writing reviews, but this has happened to me so many times that I think I should write about it. Poor service.
April 18, 2015
Rated 5.0 out of 5.0 by RayAdams Best shop for anything you need for your home!
If you even need anything to fix or build at your home, this the place you have to go!
May 14, 2015
Rated 5.0 out of 5.0 by guitarman Great Store!! I Shop here all the time!
When I needed help there was always someone there! Love this location!!!!!
May 13, 2015
Rated 5.0 out of 5.0 by kellyucla Manny and Phil were awesome! They helped solve a problem which I appreciate. Thank you!
I needed to get some plants delivered and couldn't rent a truck. Manny and Phil jumped in to make that happen. Thank you!
May 12, 2015