Rated 4.7 out of 5 by 76
Rated 5.0 out of 5.0 by GlazedDoughnutsMmmmm THE BEST PRO DESK PROFESSIONAL, "ALEX ANGEL"
If your in need of many products and or materials for your job, you have to talk to Alex Angel at the "Pro Desk"(Do It Your Selfer"s don't let the name "Contractors Services," fool you, purchasing in high volume go to the desk). This particular associate can find you materials not offered at the store. He is very knowledgeable in the different programs the store has to offer when purchasing in high volume. Do not pay at the register, talk to him he will guide you through the many programs Home Depot has to offer and get the most out of your budget. The Pro Desk is meant for everyone in particular the D.I.Y. people out there taking on big projects.
July 22, 2015
Rated 5.0 out of 5.0 by POL22 Always Great Help!
The North Hollywood Home Depot should be held as the highest standard when it comes to customer service. Pro Desk Rep Consuelo B. goes out of her way to make sure our companies needs are met without much effort on our behalf. She promptly arranged for me to pick up products from another Home Depot location after I did not find the amount I came in for. She had directed me that all I had to do was show up and it would be a seamless transition, and it totally was. I was in and out without wasting time. Again, we can't thank Consuelo enough for all that she does for us!
August 1, 2015
Rated 5.0 out of 5.0 by Mig Stellar service with a smile
Great service and very accommodating
August 24, 2015
Rated 5.0 out of 5.0 by Cammie Great Prices Excellent Customer Service
The employee's are always friendly and helpful. Never pushy and happy....The guys treat women with much respect.....They help you make decisions.....Customer Service employees are easy to deal with.....Returns are easy too
August 20, 2015
Rated 5.0 out of 5.0 by TeacherH Hardware Hero
I am a special education teacher and this year I am in a small room with no closet. I have a student in leg braces, so I can't have the students hang their backpacks on their chairs. I came to Home Depot (in North Hollywood) to try to figure out a way to hang the children's backpacks outside.
Enter the head of the Hardware department. I explained my situation to him. I told him I thought I should get S hooks and clamp them around the heavy metal security screen outside my window. He didn't think that would work. We discussed several other ideas.
In the end, I walked out of Home Depot about 45 minutes later with a beautiful custom built backpack rack. My hardware hero put a dozen robe hooks on a redwood 2x4, and got it all set up with bolts, so all I have to do is screw the nuts on to attach it to the security screen. Not only that, but he built it for free and donated the materials to my school! He was even thoughtful enough to choose redwood and solid hooks so that it would last a good long time.
I really wish I could tell you his name on here, because this guy truly is a Hardware Hero.
August 20, 2015
Rated 5.0 out of 5.0 by DROUGHTFIGHTER EXCELLENT CUSTOMER SERVICE
WE ARE REMOVING OUR LAWN AND REPLACING IT WITH PAVERS. WE HAVE PURCHASED OVER 200 "STONES" IN VARIOUS SHAPES AND COLORS. WE NEEDED ADDITIONAL STONE IN VERMONT PEWTER. THE ONLINE COMPUTER SAID THE STORE HAD 499 SUCH STONES. WHEN WE GOT TO THE GARDEN SHOP, THERE WERE ZERO STONES ON DISPLAY. WE WENT TO CUSTOMER SERVICE TO COMPLAIN. THE CSR IMMEDIATELY CALLED IN A PERSON FAMILIAR WITH ALL OF THE STOCK, AND HE SIMPLY ASKED HOW MANY STONES WE NEEED. WE TOLD HIM, AND IN A FEW MINUTES, HE BROUGHT OUT THE STONES WE NEEDED. THE CSR RANG UP THE SALE, AND WE WERE ON OUR WAY, HAPPY TO GET WHAT WE WANTED AND THAT OUR TRIP WAS NOT WASTED.
June 29, 2015
Rated 5.0 out of 5.0 by Dom Tool Rental
Mike Ponce was extremely helpful, funny and polite. He made everything easy.
August 12, 2015
Rated 5.0 out of 5.0 by Silsky I needed help and the help was very helpful, didn't have to wait around forever.
I bought an area rug, great selection then I set up for an estimate on Shutters. The clerk that helped me was very nice and helpful. The store was clean and nor clutter.
August 7, 2015