#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(818)759-5460
Tool & Truck Rental(818)759-5421
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 9:00pm
Curbside: 09:00am - 6:00pm
Location
11600 Sherman Way
North Hollywood, CA 91605
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Customer Store Reviews

  • 4.6 out of 537 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (537)
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Showing 1-30 of 537 reviews
This store is incredibly chaotic! Aisles need to be cleared, organized, and end caps can be in be...
This store is incredibly chaotic! Aisles need to be cleared, organized, and end caps can be in better spots. There are around 18 handicap parking spots in the lot as well - which is all in the front, taking up 200 feet of a *shared* lot. The best hour for consumers to buy is always 30 minutes before closing. ADD a camping section! The only perk of Home Depot is that there's a "Salsa & Beer" restaurant next door, so while you're on the waiting list you can make returns, etc.
by
  • Verified Purchase
I called the store to find out if they had a certain product and Natalie from Customer Service an...
I called the store to find out if they had a certain product and Natalie from Customer Service answered the phone. I explain to Natalie what product I was looking of, she listened to me patiently, asked questions about the product and tooked the time to go to where the product was to make sure it was available. When I stopped by the store Natalie had put the product on hold for me making it very comvinient. I give Natalie's customer service Five Stars!
by
  • Verified Purchase
  • Recommended
Store was very clean, employees are Amazing, returns desk people are the best! and specially nayely.
Store was very clean, employees are Amazing, returns desk people are the best! and specially nayely.
by
  • Verified Purchase
  • Recommended
Well organized
Well organized
by
  • Verified Purchase
  • Recommended
Great help.. Pleasant people in the paint dept. Had fun buying paint and supplies.
Great help.. Pleasant people in the paint dept. Had fun buying paint and supplies.
by
  • Verified Purchase
  • Recommended
Don't expect anything extra in the way of customer service from the employees of this store.
Don't expect anything extra in the way of customer service from the employees of this store.
by
  • Verified Purchase
The customer service at this store is embarrassing from start to finish. Their hardware departmen...
The customer service at this store is embarrassing from start to finish. Their hardware department lacks basic knowledge of the items in store and is rude and lazy if you have any questions or need assistance finding an item. Their manager, Irving, is lazy and takes over a half hour to come to the desk when you have an issue. He walked right past us and ignored us as if we didn't matter. I will never return to this store and Home Depot as a whole has left a poor taste in my mouth after the exhaustingly bad service here.
by
  • Verified Purchase
Great customer service! Especially Darlene! Handled my complicated purchase like a Pro!
Great customer service! Especially Darlene! Handled my complicated purchase like a Pro!
by
  • Verified Purchase
  • Recommended
This Home Depot has the best pro desk out there. These girls are quick and prompt to help wigs th...
This Home Depot has the best pro desk out there. These girls are quick and prompt to help wigs their were more like them. My guys look for them and know them by name because they actually go pot of their way to help Karina Monica Mary These ladies get it done
by
  • Verified Purchase
  • Recommended
Elizabeth was amazing! Thank you so much for your help!
Elizabeth was amazing! Thank you so much for your help!
by
  • Verified Purchase
  • Recommended
Really good store
Really good store
by
  • Verified Purchase
  • Recommended
Staff members are great at this location
Staff members are great at this location
by
  • Verified Purchase
  • Recommended
Cashier is very helpful.
Cashier is very helpful.
by
  • Verified Purchase
  • Recommended
First of all it’s always easy to park. The store is always “stocked”, I mean plenty of products. ...
First of all it’s always easy to park. The store is always “stocked”, I mean plenty of products. I’ve learned if you don’t see it ask, and if they can’t find it have them tell you who they think you should ask!! That works for me all the time and everyone gets a kick out of a customer walking out with exactly what they wanted.. The cashiers are very efficient friendly and keep things moving so waiting inline is minimal.
by
  • Verified Purchase
  • Recommended
A gardeners paradise.
A gardeners paradise.
by
  • Verified Purchase
  • Recommended
1. The cashier was friendly 2. Other employees just passed my while I was searching for the item ...
1. The cashier was friendly 2. Other employees just passed my while I was searching for the item I was looking for
by
  • Verified Purchase
  • Recommended
We were pleased by your employees Beradette especially. She was very efficient and very kind. Th...
We were pleased by your employees Beradette especially. She was very efficient and very kind. Thank you for having her in the carpet department.
by
  • Verified Purchase
  • Recommended
Everything i needed was easy to find!!!
Everything i needed was easy to find!!!
by
  • Verified Purchase
  • Recommended
Got what I needed (which was mosquito dunks / mosquito spray.) Store was clean. Had everything ...
Got what I needed (which was mosquito dunks / mosquito spray.) Store was clean. Had everything in stock (as always). Prices were reasonable. Self check out line was great to use. A young (male) staff was there to assist and was very polite and helpful. 7:41 p.m. 23rd April 2018
by
  • Verified Purchase
  • Recommended
Home Depot is your spot for all your home improvements,the staff here are here to help you!!
Home Depot is your spot for all your home improvements,the staff here are here to help you!!
by
  • Verified Purchase
  • Recommended
Store and employees are great always have everything in stock contractors paradise!!!!
Store and employees are great always have everything in stock contractors paradise!!!!
by
  • Verified Purchase
  • Recommended
I was shopping in Garden area, it was really windy and knocked out a lot of plants. The roof fel...
I was shopping in Garden area, it was really windy and knocked out a lot of plants. The roof felt like it was going to come down with the strong wind and it felt unsafe being out there. Garden indoor need more space. all of the plants were altogether really close, i had to find bonsai tree's that were down the ground hiding.
by
  • Verified Purchase
Up until this week, I was very pleased with this store. With the spring sale happening, I decided...
Up until this week, I was very pleased with this store. With the spring sale happening, I decided to redo my side yard. Part of my project included using Vigoro mulch. I needed 6 bags and purchased them at this Home Depot. The first bag had a shredded type mulch and much of it was moldy. I ended up throwing most of it away. The next 5 bags contained a chunky type mulch which I liked much better than the first. (All bags had the same part number and UPC code.) I returned to this store to buy a replacement for the first bag. When I got there, all I could find were several pallets of the shredded type. I asked an employee for help. While he did understand that I wanted the types of mulch in my yard to match, he told me that the shredded was all they had and that I shouldn't expect more because it was only $2. I ended up driving 20 minutes to the next closest Home Depot and found what I needed there. I should note that I did try to go to Vigoro.com (as shown on the bags) to comment but that directs you to the Home Depot website. There is nothing printed on the bags that says styles can vary, only that color will match.
by
  • Verified Purchase
  • Recommended
Great store with good selection and lots of help. Thank you.
Great store with good selection and lots of help. Thank you.
by
  • Verified Purchase
  • Recommended
The store is very organized and clean . The associates are welcoming and very helpfu.Each associa...
The store is very organized and clean . The associates are welcoming and very helpfu.Each associates have the expertise on their assigned aisle. I’m a satisfied customer
by
  • Verified Purchase
  • Recommended
Store is neat and clean. Love it
Store is neat and clean. Love it
by
  • Verified Purchase
  • Recommended
Excellent store and excellent staff.
Excellent store and excellent staff.
by
  • Verified Purchase
  • Recommended
Great Store!
Great Store!
by
  • Verified Purchase
  • Recommended
great Store!
great Store!
by
  • Verified Purchase
  • Recommended
Busy store, but the employees are up to the challenge! Keep going!
Busy store, but the employees are up to the challenge! Keep going!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 537 reviews

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