#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(817)788-7412
Tool & Truck Rental(817)788-7460
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6501 Ne Loop 820
N Richland Hills, TX 76180
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Customer Store Reviews

  • 4.6 out of 369 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (369)
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Showing 1-30 of 369 reviews
ALL EMPLOYEES HELPFUL AND FIND HELP IF NEEDED TO ANSWER MY QUESTIONS
ALL EMPLOYEES HELPFUL AND FIND HELP IF NEEDED TO ANSWER MY QUESTIONS
by
  • Verified Purchase
  • Recommended
Thank the amazing boys of office depot!
I have waited for a long time for customer service in other stores. But in home depot yesterday, Austin, Kaleb and Chris were very kind! Austin lead me to the material I need and then with Chris and Austin, we together designed and then make it together. I've never met better staff than them.
by
    • Recommended
    Very friendly staff with great customer service.
    Very friendly staff with great customer service.
    by
    • Verified Purchase
    • Recommended
    Friendly
    I will go back every day if I needed. It clean the people are happy which makes me feel comfortable being there
    by
      • Recommended
      Friendly staff
      Was in the store on 01/12/17.a17.all employees very nice ND helpful!
      by
        • Recommended
        This is the best Home depot in the area. It's a little further away from my home but the people ...
        This is the best Home depot in the area. It's a little further away from my home but the people in this store make the extra miles worth it.
        by
        • Verified Purchase
        • Recommended
        Very friendly employees, great service, thank you
        Very friendly employees, great service, thank you
        by
        • Verified Purchase
        • Recommended
        Simply said...
        ...UUnbelievable people, who have ALWAYS been a great help!!! ☺
        by
          • Recommended
          Vicky P.
          Great store. Employees always friendly and helpful. Well stocked.I always find what I'm looking for.
          by
            • Recommended
            Awesome service!
            Store was clean, associates were very helpful and friendly! Spencer was the associate that helped us look for a giant toolbox in a box. It was very close to closing and he was still very helpful and friendly. Although we were not able to purchase exactly what we wanted, we were given many resources to get what we wanted ordered from the website and have it shipped. Thanks, Spencer!
            by
            • Verified Purchase
            • Recommended
            As always... an awesome experience.
            I've shopped at this Home Depot for years. I've never had an issue and usually just in for what I want and out to the truck and home. The people are always friendly and always helpful. Like all business the help situation has been up and down... sometimes it's easy to find someone to help you, sometimes its harder.... Overall, I've never had a big issue getting help. My last trip into that store was to resolve an issue. An issue that was "customer service" and not an issue for any error and wrong done me by that store. The manager in charge did NOT have to help me out... yet, he did. Never really a question and never really did he ask me why I wanted what I wanted... He just did it and fixed me up. That went a long way for me, and I could not be more happy and glad that over the past 35 years, I've given The Home Depot my home and garden business. Great job NRHills store. Thanks for all the help.
            by
            • Verified Purchase
            • DIY
            • Recommended
            Outstanding store experience!!!
            A store associate in the key area (Mark) was extremely helpful in rekeying locks and instructing me on how to rekey my own Kwickset Smart Key locks previously purchased from this store. Mark assisted me two days in a row and I could not have asked for a more knowledgeable or friendly person to assist me. OUTSTANDING EXPERIENCE!!!!
            by
            • Recommended
            Always a great store experience !!!!
            Products are always easy to find or someone is quick to help us. The lawn and garden department is so good to help us when we are needing information concerning planting. Our experience in the paint department is always helpful and they always do their best to make it a good experience.
            by
            • Verified Purchase
            • DIY
            • Recommended
            Thx
            I am a senior citizen nervous bout my needs and professional assistance from an employee. Ester really helped me find all the right things inline with what I wanted to pay and purchase. She walked me through everything with ease, friendliness and patience.
            by
              • Recommended
              Thx
              I am a senior citizen nervous bout my needs and professional assistance from an employee. Ester really helped me find all the right things inline with what I wanted to pay and purchase. She walked me through everything with ease, friendliness and patience.
              by
                • Recommended
                Ask for Shaun
                Ask for Shaun. He knows exactly where everything is and has excellent customer service skills
                by
                • Verified Purchase
                • Pro
                • Recommended
                The store that improved my house!!
                The costumer service was really exellent. I was very satisfied with all the work. I will keep shopping there to improve my house.
                by
                  • Recommended
                  Aways a great store experience !!!!
                  I always have a great experience when shopping at Home Depot. The paint department always excellent and the lawn and garden area always informative and helpful!! Friendly, Always!!
                  by
                  • Verified Purchase
                  • DIY
                  • Recommended
                  nice and friendly staff
                  the store was clean and neat ,the staff was so hopeful and friendly
                  by
                  • Verified Purchase
                  • Recommended
                  Employees with helping mind
                  From beginning to end the employees were with helping mind and smile. Wonderful Store.
                  by
                  • Verified Purchase
                  • Recommended
                  Worth the wait?
                  There is actually a closer Home Depot to us than the one that we went to. According to the internet, this store had more than enough of the tiles that we wanted. The woman working flooring was also helping with another area. She was doing so because the person in the other department was at a funeral. I can easily understand and forgive this. There was one person before us. When she realized that it was going to take a while with the other woman, she asked for her boss to help us. He was very helpful. They couldn't actually find the tiles that we wanted and the grout color was out but we were wanting the items shipped to the house any way. He had all the sku numbers and amounts ready for the cashier so that we could pay and schedule delivery. I was impressed with the customer service!
                  by
                  • Verified Purchase
                  • DIY
                  • Recommended
                  Great Store all around
                  I was pleased on how the assocites helped me with my project. I appreciate Azlin with her help as a cashier. Also Morgan from flooring helped out a great deal. Plus Austin from paint had a great sense of humor while helping customers out.
                  by
                  • Verified Purchase
                  • DIY
                  • Recommended
                  Awesome store experience!
                  Awesome! I received awesome assistance from one of the front area associates who assisted me in finding a kitty door.
                  by
                  • Verified Purchase
                  • DIY
                  • Recommended
                  Nice store to shop in
                  The store was organized very well and well stocked. Items were easy to find after asking an associate for their approximate location.
                  by
                  • Verified Purchase
                  • DIY
                  • Recommended
                  North Richland Hills Store
                  love to shop at Home Depot because of the merchandise but the assistance from employees is almost non-existant
                  by
                  • Verified Purchase
                  • Recommended
                  Great store experience.
                  The store was extremely clean and the aisle's were clear. The shelves were stocked and the employees were very helpful in getting my order together. The cashier was extremely helpful.
                  by
                  • Verified Purchase
                  • DIY
                  • Recommended
                  Some really great employees
                  This is not the best-equipped Home Depot around, but has some of the most helpful Employees I've run into within the stores I've been in. Very helpful and caring folks for the most part.
                  by
                  • Verified Purchase
                  • DIY
                  • Recommended
                  helpful home depot emplowees
                  I LIVE WITHIN 2 MILES OF HOME DEPOT SO WHEN I NEED IDEAS OR SUPPLIES FOR MY PROJECTS IT IS VERY HELPFUL TO BE CLOSE. THIS HOME DEPOT IS GREAT WITH RENTALS AND LAWN AND GARDEN CENTER HAS MANY HELPFUL EMPLOYEES. EVERYONE AT CHECK-OUT IS ALWAYS FRIENDLY. I HAVE SHOPPED HERE SINCE STORE WAS OPENED.
                  by
                  • Verified Purchase
                  • Recommended
                  I go here all the time love them!
                  I go here often. I know many faces. The ones who know me are always happy to see me and sometimes call me by name. I appreciate their help when I need it.
                  by
                  • Verified Purchase
                  • Pro
                  • Recommended
                  great store experience
                  the store was neat and product easy to find .i strongly recommand this stre to my relative
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-30 of 369 reviews

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