Reviews for Newark,CA #6964

Kim was super helpful and when they didn’t have what I needed in stock she made time to contact other stores to get what I needed.

Right now, Newark Home Depot is Number 1 for me. Thank You!

Store was well well Ed, clean, organized. The workers there were friendly, helpful, and knowledge.

Excellent customer service

Harvey in the lumber department went above and beyond to help me. I showed him the plans for a bedroom closet I am working on, and he suggested how I could cut down on the cost of the project (by buying a large 4’x8’ sheet of material, instead of precut shelving). He also kindly offered to make all the cuts for the project right there at the store, saving me from having to buy a circular saw that I might not ever need again! I was blown away by how friendly and helpful he was. Other employees generally were helpful too! Introduce yourself and learn their names and tell them what you are working on, and they will help you out! I had to come back the next day to make some more cuts, and Louis in lumber was equally helpful.

Best service desk associates..extremely helpful!

Return Policy, I purchased a generator on line because they did not have one in stock. I had issues with the generator from day of delivery. Home Depot said I had to go thru the manufacturer to resolve the issues. After almost 3 weeks the manufacturer told me to take the generator back to Home Depot. In doing so H-D would only give me store credit instead on applying the credit to my Home Depot card. So now I have to pay interest on the original purchase and use the store credit with a company I am not happy with. They also did not want to refund my purchased extended warranty. It took a while for them to see my side. Wasted time. Be careful buying on line with them. This is not the first time I have had issues with an on line purchase. But they carry a very limited stock in store on many items.

Clean and organize with some rare plants.

The store complies with the company's desire to be of good service to customers with its cleanliness maintained, items properly stacked on shelves and easy to locate. It has friendly and approachable staff.

Very Clean,organized and Easy Access from the Freeway.

Store had more plant selections but lack organic soil options and fertilizers (coco coir, wormcastings)

Good plant selection but not enough organic soil and fertilizer options.

They everything I need

find the product not easy to use

parking is easy

Lihn, alyssa and salma are outstanding employees, made our visit enjoyable went over and above to help us, we will be ordering flooring for our entire home soon. Thank you Newark Home Depot

This is my go to store, because it is so close to where I live. However, recently I was at the store and looking lost and one of the workers come and asked if I need help, I took the offer, the gentleman not only helped me find the item me but also helped me load the item. It was at this point that I realized that he was the store manager. He had dropped everything that he was doing to help me find the item and took the stuff to my car. With such great customer service I will never go to any other Homedepot store now!

When going to the Newark Home Depot to shop, I find the associates there very friendly and helpful. There is someone right at the door to greet people when they first walk in. If you don't know where the item you are looking for is located, you just need to ask. The associates there are very knowledgeable and helpful. If they don't have the answer to your question, they know who to ask or where to go to find the answers. The store is clean and well stocked. If the item isn't there, just ask a person to help you and they will find it, get it down, or find another location that has the item in stock.

This is the best Home Depot in our area and the employee that helped us, Arif, was very personable and professional. Thanks to him we got all of the discounts we had coming to us. So bravo to him.

From A to Z 1oo% Satisfaction.Thank You!

This store is 5 minute drive from my home

Homedepot store at 5401 Thornton Ave, Newark CA 94560 is under-staffed which causes frustration to Customer as there is NO help available unless you start going after anyone you could find. Suggestion: Increase the staff at least on SATURDAY and SUNDAY to cater the needs of Customer when they come most to do the shopping.

friendly and helpful staff

Store is located in a easy access location, has all the building materials that I use. It’s fast to get in pick up materials and get back to job site.

Compare to other Home Depot, i recommend the one in Newark. Clean n friendly. I went there today to find something but couldn’t so I asked one of the lady at service desk which her name is linh. Hopefully I spell it right. She helped me find the things I needs and answer all my questions and even help me place a order online. I can’t never get that derive at any of Home Depot. Need more people like her .

It is so convenient having the Home Depot in our local neighborhood. The store is clean and generally well-stocked and I can usually find what I need. The associates in the nursery department are especially helpful and have good advice.

Lisa S. is very helpful

The check out lady is friendly

One of the finest HD stores. Super-neat and clean and friendly staff make my visits pleasant.

Got questions: See Troy in the pro shop. Troy is extremely helpful and even offered solutions.