#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(636)980-8404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
1525 Hwy K
O'fallon, MO 63366
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Customer Store Reviews

  • 4.7 out of 501 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (501)
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Showing 1-30 of 501 reviews
Great location, friendly and knowledgeable personnel, helpful as well. Jennifer, the cashier, had...
Great location, friendly and knowledgeable personnel, helpful as well. Jennifer, the cashier, had a great attitude.
by
  • Verified Purchase
  • Recommended
BEST CUSTOMER SERVICE EVER!
Joe Brooks was the most helpful associate I have ever had the pleasure of working with at ANY store. His knowledge and genuine helpful attitude made my day!
by
  • Verified Purchase
  • DIY
  • Recommended
Excellent experience
Buying a washer can be overwhelming. Did my homework before going....and got excellent help from the associates in this store. Very appreciative!
by
  • Verified Purchase
  • Recommended
Excellent Customer Service
Thank you Russia for helping me find all the items I was sent to get but had no idea where to find them. You were patient and very knowlegable. And I thank you. I will come back to your store because of the great service I received today!!!
by
    • Recommended
    Awesome Customer Service
    The customer service I received was incredible. I was walking around, looking lost, I guess, and I was approached by a sales person who asked if I needed help. I guess what I needed was not in her department but she listened to what I needed, and then walked me directly there. Her name was Russia and she was probably one of the nicest people I have ever met. She was attentive, she was knowledgeable and just made my shopping experience completely unique! Because of her, I continue to return
    by
    • Verified Purchase
    • DIY
    • Recommended
    Recent visit
    Store was cluttered, could not easily find what I needed.
    by
      1 found this review helpful
      Great store experience
      I have been dealing with the Ofallon store in purchasing home items for rehabbing my home. The gentlemen in the flooring ,both carpeting and wood products, and tile and paint depts. were helpful, knowledgeable, and very pleasant. I wish I could go to this particular Depot Store all of the time.
      by
      • Verified Purchase
      • DIY
      • Recommended
      One Happy Customer
      Outstanding customer service. I was completely satisfied with the level of service provided
      by
        • Recommended
        Always what I need
        Received great help with my questions, found things I need and will be back for!
        by
        • Verified Purchase
        • DIY
        • Recommended
        Home depot ofallon
        This home depot is our preferred location. Always has what we need always someone to assist
        by
          • Recommended
          Great Customer Service
          Love when their are enough employees to help and be attentive and fast to help and get you out the door and being personable and friendly at the same time...I'll be back.
          by
          • Verified Purchase
          • DIY
          • Recommended
          Ken
          The greeter at the door was awesome he took the time to walk me to what I came to purchase we had an awesome conversation you could tell that he actually cared about me as a person and not just a shopper
          by
            • Recommended
            Great customer service!
            I was greeted and helped at the front door. Customer service has improved at Home Depot 100% which is why I prefer to shop at Home Depot over the competitors.
            by
            • Verified Purchase
            • Recommended
            Great experience
            I know where I can find everything and I always use the self check out to buy my supplies quicker
            by
            • Verified Purchase
            • DIY
            • Recommended
            Great place to shop
            I've always had excellent help when shopping at this location. They are fast, efficient and informative.
            by
            • Verified Purchase
            • Recommended
            great and helpful associates throughout the store
            Associates at this store are always friendly and helpful. They take you to the aisle and help locate the item you are shopping for.
            by
            • Verified Purchase
            • Recommended
            Great experience
            I needed extra help in the paint department because I was trying to match a color that did not exist in their data base any more. They spent time helping me find a color match and when I used it, it was perfect.
            by
            • Verified Purchase
            • Pro
            • Recommended
            Negative experience
            Customer service department was absolutely terrible. I had to go to Cottleville Mo. Location to receive the service I needed.
            by
            • Verified Purchase
            • Pro
            Great store experience
            Store is in our neighborhood, clean, friendly employees who are knowledgeable of product location, and product availability.
            by
            • Verified Purchase
            • Recommended
            Staff was very friendly and helpful.
            The cashier was so understanding when we realized we left our wallet at home. She held our stuff and didn't complain or make remarks. Very nice!
            by
            • Verified Purchase
            • Pro
            • Recommended
            Good STAFF
            At the big stores you know they probably have what you need, the trick is finding it. At this store, from the time you walk in the door until you are ready to check out there will be people asking if you need help. You don't have to find someone, they will be there to help.
            by
            • Verified Purchase
            • Recommended
            excellent plumbving experts
            I was looking to remodel my bathroom ands needed some advice the plumbing associate was very helpful
            by
            • Verified Purchase
            • DIY
            • Recommended
            Great Garden Department employee
            The cashier in the Garden Department helped me by moving plants around to create empty containers for me to take my plants home. I didn't ask her to do it, but she took the time to do so. Very helpful.
            by
            • Verified Purchase
            • DIY
            • Recommended
            Great expert help for deck building.
            The contractor desk did an amazing job drawing up my deck, helping me pick material, making changes, and offering advice. I visited a few other stores and felt like i was inconveniencing them trying to buy material. Home Depot was able to custom order the material I liked and still beat the other store's pricing.
            by
            • Verified Purchase
            • DIY
            • Recommended
            RIGID GEN5X 5 pc Combo Kit purchase
            Excellent experience all the way around from the tool department help to checking out at customer service. Very pleased with the combo kit I wanted being in stock even with a new lower price. Keep up the great job!
            by
            • Verified Purchase
            • Pro
            • Recommended
            great store experience
            Always has the products at hand, their minds are sharp and knows were the product is at. Will shop here you are the forerunners, the employees must be treated well and feel valued cause everyone is helpful and attentive, never had a bad experience.
            by
            • Verified Purchase
            • Recommended
            Example: Great store experience!
            met the janitor at the door , he had the smile and walked with me as I went through the store, personal and friend and knowledgeable. Yes shiny floors and clean, products are there and flowers look like they are from a nursery.
            by
            • Verified Purchase
            • Recommended
            Great experience with customer service
            These people are willing to go above and beyond to make your shopping experience a positive one.
            by
            • Verified Purchase
            • DIY
            • Recommended
            Neat store
            Only one cashier at check out. Neat Store and organize store.
            by
            • Verified Purchase
            • Recommended
            Lawn Mowers In Stock
            If you are looking for a new lawn mower, get over to Home Depot in O'Fallon, MO. They have a great selection and great pricing for everything you need.
            by
            • DIY
            • Recommended
            Showing 1-30 of 501 reviews

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