Olean #6161

4.6

out of 5

94% of customers recommend this store
Rating Breakdown
5
(144)
4
(27)
3
(2)
2
(4)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7

1900 Dan Eaton Drive Olean, NY 14760

Store Number (716) 372-3725

Pro Desk (716) 375-2802

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Store Features

Store Location and Nearby Stores

42.28 mi
  • 935 Fairmount Avenue
  • Jamestown, NY 14701

Store Details

Here at The Home Depot located behind Walmart in Olean, NY, we take customer satisfaction very seriously. Whether you have a question about hand tool sets, need advice about your snow blower, or just want to chat about your herb garden, our friendly store associates are here for you.

We've got everything you need to get your next home improvement job done and get it done right. We are excited to serve the Olean area and look forward to seeing you in our store. Let us help you with your next project. 
 
Your Olean Store Team

Check Out Our 4th of July Sale!

Looking for great savings this 4th of July? The Home Depot is the place to be! Whether your patriotic BBQ needs a new grill or patio furniture to host your guest, we’ve got you covered. We’ve also got guaranteed low prices on appliances and paint. Stop by The Home Depot today and take advantage of these awesome savings while they last!

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.6

out of 5

186 reviews
5
(144)
4
(27)
3
(2)
2
(4)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
94% Of Customers
Recommend This Store 171 of 182 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Very poor customer service. Trying to buy ten bags of topsoil was a nightmare. I waited for over...

1.0

out of 5

Very poor customer service. Trying to buy ten bags of topsoil was a nightmare. I waited for over a half hour, even calling the store. No one bothered so I loaded it myself outside.

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II I will return to this store to shop, everyone was very helpful, especially my Saleperson,! T...

5.0

out of 5

II I will return to this store to shop, everyone was very helpful, especially my Saleperson,! Thank you for being very helpful!

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The associates in electrical were extremely friendly and willing to help with all of my questions...

5.0

out of 5

The associates in electrical were extremely friendly and willing to help with all of my questions and inquiries.

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Store visits

5.0

out of 5

I have always been satisfied with my visits to this store.

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Good store, helpful employees and a huge selection as you'd expect from Home Depot. Every store h...

4.0

out of 5

Good store, helpful employees and a huge selection as you'd expect from Home Depot. Every store has the occasional grumbly employee but this location has more good than bad. I've met some colorful individuals with unique personalities and most of the employees here are especially helpful and courteous. Clean, easy to find what you need, and decent prices.

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I entered this store a little after noon. I spent 30-40 minutes looking around for what i needed...

1.0

out of 5

I entered this store a little after noon. I spent 30-40 minutes looking around for what i needed. During my time there, no less than 13 employees walked by without even asking or offering to help. There were even three of them together gossiping and just walked by without even making eye contact. I never found what i needed and had no help while i wandered the store hoping i could stumble upon it. Each time i go into this store its harder and harder to find help. I even said to myself that i had never seen so many employees working at the same time there. Didnt matter since i still got no help. This has become a poor model of culture and taking care of the customer.

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Total lack of proper management in this store. Was going to make a 425 dollar purchase and was...

1.0

out of 5

Total lack of proper management in this store. Was going to make a 425 dollar purchase and was told the items were buried and they couldn't get them today. Will go elsewhere and hope in the near future they fix the poor management at this store so I can once again return.

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There seems to be a shift in employee culture at this store. Every employee was smiling and help...

5.0

out of 5

There seems to be a shift in employee culture at this store. Every employee was smiling and helpful. They had enough cashiers so waiting in line was not an issue. I asked an employee who was moving some items on a cart, if he could find someone to help me locate and load some 2x8x12 treated lumber and he immediately stopped what he was doing and jumped right in and helped. He was very friendly and made me feel like I was family. Whatever management has done here, it has changed the entire atmosphere of the store. I could see it in every employee while i as there shopping for nearly 2 hours. I got everything on my list and they even helped me load my truck. Awesome friendly, courteous, smiling, happy people.

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