#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(419)528-4004
Tool & Truck Rental(419)528-4010
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
2000 August Dr
Mansfield, OH 44906
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Customer Store Reviews

  • 4.8 out of 414 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (414)
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Showing 1-30 of 414 reviews
Great DIY and Home Improvement store. Good selection + prices, and the employees are very helpful!
Great DIY and Home Improvement store. Good selection + prices, and the employees are very helpful!
by
  • Verified Purchase
  • Recommended
I was very satisfied with store and sales floor associate , and Sandy my cashier, very well train...
I was very satisfied with store and sales floor associate , and Sandy my cashier, very well trained in knowledge, friendly to me, yes, indeed I will visit this store for future needs I may have.
by
  • Verified Purchase
  • Recommended
All hands on deck, friendly employees, clean neat orderly store, always appreciate carry out to c...
All hands on deck, friendly employees, clean neat orderly store, always appreciate carry out to car, which Josh loaded my purchase that I forgot to mention in my other statements. HAPPY CAMPER here, sure do want to win the drawing, good luck to me.
by
  • Verified Purchase
  • Recommended
Besides the fact that the employees are friendly, knowledgeable and the store is clean, their web...
Besides the fact that the employees are friendly, knowledgeable and the store is clean, their website beats other box store websites because they list their products in large enough pictures that you don't have to open it to see it better.
by
  • Verified Purchase
  • Recommended
Liked the store. Will definately go back.
Liked the store. Will definately go back.
by
  • Verified Purchase
  • Recommended
The store is always neat and clean and the employees are extremely helpful
The store is always neat and clean and the employees are extremely helpful
by
  • Verified Purchase
  • Recommended
Very helpful employees. Fast service. Got everything I was looking for in one trip.
Very helpful employees. Fast service. Got everything I was looking for in one trip.
by
  • Verified Purchase
  • Recommended
Go to Home Depot in Mansfield. If you need assistance, ask for Tammy! She was friendly and very k...
Go to Home Depot in Mansfield. If you need assistance, ask for Tammy! She was friendly and very knowledgeable of the shower/tub fixtures we needed. She, also, ordered online for us the matching fixtures that weren't in the store! We received the online order the very next morning. I am very impressed with Home Depot's service.
by
  • Verified Purchase
  • Recommended
The staff at this store are very friendly and helpful. Plus the home improvements that you need t...
The staff at this store are very friendly and helpful. Plus the home improvements that you need to accomplish either now or near future, Home Depot is the place to find great deals on most appliances or hardware.
by
  • Verified Purchase
  • Recommended
I often shop at this particular Home Depot store! Of the three large chain Home Improvement store...
I often shop at this particular Home Depot store! Of the three large chain Home Improvement stores that are conveniently located near my residence Home Depot has always been my favorite. I'm always treated with much dignity and respect by the store employees plus made to feel like a much valued customer. On this visit to the store I was quite pleased with the exceptional treatment that I received from Lisa Black, Department Supervisor while conducting a sales transaction for an expensive Honda self-propelled lawnmower. She's a true professional and an excellent representative of Home Depot.
by
  • Verified Purchase
  • Recommended
Excellent service always!
Excellent service always!
by
  • Verified Purchase
  • Recommended
Very friendly staff - Directed to products - received assistance with product questions and then ...
Very friendly staff - Directed to products - received assistance with product questions and then great service at check out This is the only store I have purchased from in State of Ohio so unable to comment or compare on other stores in this State Service much better in Ontario than store where I shopped in previous State (CO)
by
  • Verified Purchase
  • Recommended
This is by far my favorite home improvement store and location to shop at. Good selection, clean...
This is by far my favorite home improvement store and location to shop at. Good selection, clean store and available stock. Looking for flooring? See Shelby!! This man is a wealth of knowledge! Need appliances? Go see Steve!! He'll take his time to explain all the "bells and whistles". I know price is important to a lot of people. Their prices are comparable, but it's "worth it's weight in gold" these days to be treated like you matter; and it's not an inconvenience for customer service to do just that!...Help the customers!
by
  • Verified Purchase
  • Recommended
The associate was very helpful in taking me right to the product. She told me about the experienc...
The associate was very helpful in taking me right to the product. She told me about the experience of other customers with it.
by
  • Verified Purchase
  • Recommended
Girl behind paint counter was so friendly and helpful. Educated me about new products available a...
Girl behind paint counter was so friendly and helpful. Educated me about new products available and well as showed me displays. GREAT JOB!!!!
by
  • Verified Purchase
  • Recommended
My favorite place to shop especially when I need tools!
My favorite place to shop especially when I need tools!
by
  • Verified Purchase
  • Recommended
Good experience at this store with very helpful store workers. If the don't have the answer, they...
Good experience at this store with very helpful store workers. If the don't have the answer, they will get one for you.
by
  • Verified Purchase
  • Recommended
I like this store because it's out of the way and easy to navigate the parking lot - lots of spac...
I like this store because it's out of the way and easy to navigate the parking lot - lots of space. Also, I must commend Home Depot for reserving specific parking spaces for veterans. Excellent idea.
by
  • Verified Purchase
  • Recommended
Plenty of knowledgeable employees that are happy to help. Now a-days a smile goes a long way, and...
Plenty of knowledgeable employees that are happy to help. Now a-days a smile goes a long way, and there are a lot of happy people in this store. I have been in other H.D. stores, and this one by far exceeds the friendliness that other stories lack.
by
  • Verified Purchase
  • Recommended
First time that I've needed to buy bolts, nuts and washers, so I wasn't aware that there were bag...
First time that I've needed to buy bolts, nuts and washers, so I wasn't aware that there were bags on the isle until Jim asked if I needed any help since he had helped me the previous day. He saw I had bolts, washers and nuts in my hands and handed me a plastic bag from a roll of bags I hadn't noticed was attached higher up on the wall above me. I was close to the floor, so maybe that is why I hadn't noticed them. Maybe if the bags were orange, it would have been more noticeable, but at my age a lot goes unnoticed.
by
  • Verified Purchase
  • Recommended
An excellent Home Depot with friendly staff, clean and well-stocked. We love coming here with th...
An excellent Home Depot with friendly staff, clean and well-stocked. We love coming here with the whole family and "creating home".
by
  • Verified Purchase
  • Recommended
I was able to get everything I needed today due to the very helpful, and friendly employees. Sto...
I was able to get everything I needed today due to the very helpful, and friendly employees. Store is clean, and nicely stocked with a variety of everything you need.
by
  • Verified Purchase
  • Recommended
very friendly staff
very friendly staff
by
  • Verified Purchase
  • Recommended
the store manager is allays available when I have a problem
the store manager is allays available when I have a problem
by
  • Verified Purchase
  • Recommended
The store was very clean. Employees I spoke with were very knowledgeable about products I purchas...
The store was very clean. Employees I spoke with were very knowledgeable about products I purchased and the versatility of them. I will definitely be returning to the Ontario Home Depot.
by
  • Verified Purchase
  • Recommended
I found my experience at Home Depot very positive. Yes the store is clean, the employees very fr...
I found my experience at Home Depot very positive. Yes the store is clean, the employees very friendly and helpful. Actually had several of them take me to where i needed to go and helped me find what I was looking for. Will be my new first stop
by
  • Verified Purchase
  • Recommended
When needing an explanation on an item or locating it I can always depend on finding an associate...
When needing an explanation on an item or locating it I can always depend on finding an associate, department manager and even store manager Dan. He seems to be available if I request to talk with him.
by
  • Verified Purchase
  • Recommended
The store is consistently clean and the staff are friendly and know how to get you help if they a...
The store is consistently clean and the staff are friendly and know how to get you help if they aren't an expert in the matter that you need help with. What I particularly like is that there is ALWAYS cover for the return desk. If someone isn't there, the other cashier next to it is able to take care of it and they can't miss you when you approach the counter. There isn't a big turnover in staff either, so It is nice to see familiar faces even if it just to say hello.
by
  • Verified Purchase
  • Recommended
We just redid our kitchen. Wayne Mangers, kitchen designer, helped us choose the best layout. He...
We just redid our kitchen. Wayne Mangers, kitchen designer, helped us choose the best layout. He is awesome. We send people to him when we can. Even when in the store we have people go see him and show them pictures of our design by Wayne. He was great with helping pick out our countertops too. He is best, by far. Thank you Wayne From Greg and Sherri Woodall
by
  • Verified Purchase
  • Recommended
The store manager always seems to be available when I need help with a special problem
The store manager always seems to be available when I need help with a special problem
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 414 reviews

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