Palatine #1927

4.7

out of 5

95% of customers recommend this store
Rating Breakdown
5
(189)
4
(35)
3
(1)
2
(3)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.7

825 E Dundee Rd Palatine, IL 60074

Store Number (847) 705-6801

Pro Desk (847) 705-6827

Tool and Truck Rental (847) 705-6880

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Penske Rental
  • Key Cutting

Store Details

The Home Depot in Palatine, IL has everything you need for your next DIY home project, whether you're in the market for flower pots or you're refinishing your kitchen cabinets.

We're committed to enhancing the lives of our veterans and we stay involved with many local organizations, including Clearbrook, Palatine Opportunity Center, Fire Departments, our local schools, shelters and Boy Scouts of America.

You can count on our team for service with a smile. Stop by next time you're around Deer Park Shopping Center. The Home Depot is right at Route 68 and Route 12.

Our valued customers give us the opportunity to provide the best service possible. We appreciate each and every one of you and always look forward to seeing you in our store.

Your Palatine Hardware Store Team

New Year, New You: Get Organized with The Home Depot

Feeling a little cluttered after the holidays? Here at The Home Depot we've got everything you need to get sorted, from shoe racks to storage bins, cubes, totes and more. Shop today!

Try Home Depot's Buy Online Deliver From Store Service

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online, like lumber, concrete, plywood or even riding mowers and have them delivered straight to your home or business from the nearest Home Depot store. Ordering online is easy. Simply place your order online, then schedule your delivery with convenient options like our 2-4 hour delivery windows. We'll deliver your order as early at 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep, right when you need them. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area.

Store Location and Nearby Stores

5.11 mi
  • 670 S Rand Road
  • Lake Zurich, IL 60047
6.04 mi
  • 350 East Kensington
  • Mount Prospect, IL 60056
7.99 mi
  • 493 N Milwaukee Ave
  • Vernon Hills, IL 60061

Store Features and Layout

CUSTOMER STORE REVIEWS

4.7

out of 5

235 reviews
5
(189)
4
(35)
3
(1)
2
(3)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.7
95% Of Customers
Recommend This Store 119 of 125 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
I normally shop at the Volo store, but as the item I wanted wasn't available there I had to trave...

5.0

out of 5

I normally shop at the Volo store, but as the item I wanted wasn't available there I had to travel to the Palatine store. It was a very pleasant experience. The associates were very friendly and helpful. Its nice to know that when you have to go to a store in a different location that your treated as a customer should always be treated, it always makes for a better day. Also the young guy that picks carts outside approached us in the store and told us that if we needed help loading the saw in the car to just holler. Well was pretty cold that day, I could load the saw in the car by myself (100lbs.) As I was opening the back seat door all of a sudden heres this young man running over to give us a hand!!!!!!!! Love it when people literally go out of their way to help someone!! Pay him more or give him more hours!!!!!!!!!

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Very poor staffing especially after 4:00PM

2.0

out of 5

Very poor staffing especially after 4:00PM

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Clean store and Kind-friendly helpful employees to assist you with any help or questions that you...

5.0

out of 5

Clean store and Kind-friendly helpful employees to assist you with any help or questions that you may have.

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The palatine store and staff are awesome..!!! The new store mgr is really good.....I knew the pre...

5.0

out of 5

The palatine store and staff are awesome..!!! The new store mgr is really good.....I knew the previous one, Sissy Moody....

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The amazing store and personnel. :)

5.0

out of 5

The amazing store and personnel. :)

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Poor customer service

1.0

out of 5

Rude, and tardy cashiers and representatives. While returning rented tools or trucks, ensure you get someone's attention right away if there isn't a cashier to check you out because Home Depot's cashiers will blame the customer for their unavailability and charge the customer extra in addition to the inconvenience.

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THE STORE EMPLOYEES THROUGHOUT THE STORE WERE VERY VISIBLE AND EASY TO FIND FOR ASSISTANCE. THEY ...

5.0

out of 5

THE STORE EMPLOYEES THROUGHOUT THE STORE WERE VERY VISIBLE AND EASY TO FIND FOR ASSISTANCE. THEY WERE ALL COURTEOUS AND POLITE. THE EMPLOYEES I INTERACTED WITH WERE VERY KNOWLEDGEABLE WITH REGard to THE LOCATION OF SPECIFIC specific items in the store

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The employees in this store are very friendly and helpful. I will definitely recommend because th...

5.0

out of 5

The employees in this store are very friendly and helpful. I will definitely recommend because the employees take time to answer questions.

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