Palatine #1927

4.7

out of 5

93% of customers recommend this store
Rating Breakdown
5
(214)
4
(41)
3
(2)
2
(5)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.7
Store Details
Contact Us
Main: (847) 705-6801
Pro Desk: (847) 705-6827
Rentals: (847) 705-6880
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
825 E Dundee Rd
Palatine, IL 60074
Upcoming Workshops
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

5.10 mi
  • 670 S Rand Road
  • Lake Zurich, IL 60047
6.03 mi
  • 350 East Kensington
  • Mount Prospect, IL 60056
7.99 mi
  • 493 N Milwaukee Ave
  • Vernon Hills, IL 60061

Store Details

The Home Depot in Palatine, IL has everything you need for your next DIY home project, whether you're in the market for flower pots or you're refinishing your kitchen cabinets.

We're committed to enhancing the lives of our veterans and we stay involved with many local organizations, including Clearbrook, Palatine Opportunity Center, Fire Departments, our local schools, shelters and Boy Scouts of America.

You can count on our team for service with a smile. Stop by next time you're around Deer Park Shopping Center. The Home Depot is right at Route 68 and Route 12.

Our valued customers give us the opportunity to provide the best service possible. We appreciate each and every one of you and always look forward to seeing you in our store.

Your Palatine Hardware Store Team

Join The Home Depot Foundation in serving those who have served us all

Veterans have served us all, and now let’s #CHOOSETOSERVE them in return. From September 7th through Veterans Day, partner with The Home Depot Foundation to improve the homes and lives of veterans in your local community. Visit CelebrationofService.com to get involved.

It’s Time to Tailgate at The Home Depot

Get grilling this GameDay with The Home Depot’s huge selection of tailgating supplies. From tables and chairs to tents and portable generators, The Home Depot has everything you need to pregame like a pro. So swing by your local Home Depot today to get the party started!

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we're committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.7

out of 5

271 reviews
5
(214)
4
(41)
3
(2)
2
(5)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.7
93% Of Customers
Recommend This Store 149 of 161 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The store is well marked to find your objective. I'm never wandering down the aisles. The employe...

5.0

out of 5

The store is well marked to find your objective. I'm never wandering down the aisles. The employees are attentive, ask if you need help and are knowledgeable about the products. I get in and out of the store more efficiently than other similar stores.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Great customer service! Consistently knowledgeable and helpful paint department. I have also fo...

5.0

out of 5

Great customer service! Consistently knowledgeable and helpful paint department. I have also found other associates friendly, available and willing to help when needed.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Love this store!!

5.0

out of 5

Retail is retail. Stores get busy. This store is almost always busy. Why? Because it's a great store! In truth, I've come across employees that are stressed, because, it seems, that they are the only ones in THAT department. But , all in all, I'd shop here again and again. If you get to know your store and the people in it, it's almost like a family. They are always willing to help, but sometimes seem overwhelmed due to lack of help or scheduling??? I don't know. I'll keep coming back. I especially love Jim in Paint, Eva in blinds, Darrel, Melissa and Kevin in garden, Gary in hardware, Tanya and Heather at the service desk. Yes, i have my favorites!!!!But, everyone is helpful!!! Love my depot!!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Love this store!!

5.0

out of 5

Retail is retail. Stores get busy. This store is almost always busy. Why? Because it's a great store! In truth, I've come across employees that are stressed, because, it seems, that they are the only ones in THAT department. But , all in all, I'd shop here again and again. If you get to know your store and the people in it, it's almost like a family. They are always willing to help, but sometimes seem overwhelmed due to lack of help or scheduling??? I don't know. I'll keep coming back. Love my depot!!!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Good store to shop at...people are really helpful.

5.0

out of 5

Good store to shop at...people are really helpful.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Met a very friendly helpful clerk today in the paint department. Not only did he listen to what ...

4.0

out of 5

Met a very friendly helpful clerk today in the paint department. Not only did he listen to what I needed to purchase, he also directed me to the shelf where the product was located. I needed another product in the paint department and he directed me to that area also. I also needed a 3rd product in the area where insect products are sold and he was kind enough to walk me over to that department and help me find what I needed. The check out clerk across from the paint department area was also very pleasant. The environment of this store has improved from prior years where it was difficult to find someone in the store to help the customer.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Galen is a dream associate. The rest of the process of ordering a floor leads me to NEVER have Ho...

1.0

out of 5

Galen is a dream associate. The rest of the process of ordering a floor leads me to NEVER have Home Depot be paid for services because dealing with their ordering, the miscommunications, and the install companies is horrible. It has been 2 months since I PAID IN FULL for flooring that still has not been installed. I am extremely frustrated because each time I went in to ask a question, in order to solve it, I spent 2 hours with an associate. Galen is very patient and helped, but the management has not followed through yet. My order was "lost" the first time, and the only reason I knew that was because I had to go in and ask. The associates called each place the order was supposed to be. (Another 2 hour visit). It was reordered for me but that still took 3 weeks even though they promised expedited shipping. I called to complain to the manager and he said he would get the company's first install date. He did not call the company. I am extremely frustrated and when Superior does come, I have no idea if they will do everything I paid for. All in all...go with a contractor you have recommendations for or someone you know. I like the fact that Home Depot offers installations, but the process has taken an entire summer and if I was not so annoying and going in all the time, it probably would have taken longer.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
The store was clean and the aisle headings are easy to read. There were several people available ...

5.0

out of 5

The store was clean and the aisle headings are easy to read. There were several people available and happy to assist me during my visit and my cashier even checked our light-bulbs to make sure none were broken before bagging them. It was a great experience!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Return To Top