Pasadena #565

4.6

out of 5

94% of customers recommend this store
Rating Breakdown
5
(152)
4
(35)
3
(6)
2
(2)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.6
4.6

5455 Fairmont Parkway Pasadena, TX 77505

Store Number (281) 998-9669

Pro Desk (281) 998-4330

Tool and Truck Rental (281) 998-4306

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Store Details

The Home Depot Pasadena #565 can help you with all your home improvement projects. Our address is 5455 Fairmont Parkway, Pasadena, TX, 77505 and our phone number is (281) 998-9669. We offer a variety of features including Kitchen ShowroomExpanded Flooring ShowroomHome Depot Truck RentalPropane ExchangeTool RentalLarge Equipment RentalKey Cutting . We also offer a variety of in-store DIY, Do-It-Herself and kids workshops.

We'll also help home improvement professionals get their jobs done faster and for less at our Pro Desk. You can reach our Pro Desk at (281) 998-4330. Our store hours are Mon-Sat: 6:00am - 9:00pm Sun: 8:00am - 8:00pm If you have a question about DIY advice or anything to do with home improvement or remodeling, just ask an associate. We’re happy to provide guidance every step of the way. If you need installation services like window or roofing installation, just let us know!

Love to shop online? Check out our convenient options like Buy Online Ship to Store, Pick Up in Store, and Return in Store. You can also visit our nearby stores including Gulf Freeway, Eldorado-Webster (r0567), and Market Street.

At the Pasadena Home Depot, we’re so much more than a hardware store.

Store Manager,
Christopher P.

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Cyber Monday Deals All Week Long

Can't make it to one of our local stores? The Home Depot has you covered with huge Cyber Monday Deals for the whole week. Stock up on the tools you need for that next big DIY project at a fraction of the cost. You can still find great holiday deals on the items you need the most at one of our neighborhood store locations too!

Store Location and Nearby Stores

4.43 mi
  • 11820 Dickinson Rd
  • Houston, TX 77089
6.56 mi
  • 18251 Gulf Freeway
  • Webster, TX 77598
8.22 mi
  • 13400 Market Street
  • Houston, TX 77015

Store Features and Layout

CUSTOMER STORE REVIEWS

4.6

out of 5

205 reviews
5
(152)
4
(35)
3
(6)
2
(2)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.6
4.6
94% Of Customers
Recommend This Store 189 of 202 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
THIS STORE HAS A VERY WELL ORGANIZED INVENTORY & HAS JUST ABOUT ANYTHING YOU NEED FOR BUILDING, O...

5.0

out of 5

THIS STORE HAS A VERY WELL ORGANIZED INVENTORY & HAS JUST ABOUT ANYTHING YOU NEED FOR BUILDING, OR REPAIRING ANYTHING FOR YOUR HOME OR BUSINESS. THE EMPLOYEES ARE VERY FRIENDLY AND EAGER TO HELP FIND WHATEVER YOU ARE LOOKING FOR. I USED TO SHOP AT A COMPETITOR'S STORE A LOT, BUT RARELY GO THERE ANYMORE. I WOULD DEFINITELY RECOMMEND THIS STORE FOR ALL YOUR BUILDING SUPPLIES & EQUIPMENT NEEDS.

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Friendly and helpful.

4.0

out of 5

Friendly and helpful.

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The customer service in appliances was outstanding. The employees are very knowledgeable about al...

5.0

out of 5

The customer service in appliances was outstanding. The employees are very knowledgeable about all of the appliances. They took the time to explain each brand and the differences. They explained about different sales and upcoming sales. Very clean store. There were a lot of sales associates helping customers throughout the store.

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I answered your survey and if you cannot figure what is going on at this store . Home Depot has ...

3.0

out of 5

I answered your survey and if you cannot figure what is going on at this store . Home Depot has bigger problem than I thought.

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The store visit was very normal until check out. Announcements ahead of time had been made that ...

3.0

out of 5

The store visit was very normal until check out. Announcements ahead of time had been made that the store was closing soon. When customers went up front to check out, there were NO self checkouts open, and only one cashier was present. The line was long.

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45 to 54, Male
Worst store experience ever

1.0

out of 5

After being unable to get the help needed when no one came after being paged and the employee that did the paging could not even be bothered to stop walking while being asked for help, the store manager on duty Jose would not come and speak to a dissatisfied customer at the service desk. Instead, he felt it was necessary to question the customer service employee as to how soon the customer needed help after the first manager called did not respond.

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Houston TX 65 or over, Female
Great Store Experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Customer service was great. Employees were very helpful. Although this is not my regular Home Depot, I will be returning here when in this area.

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houston, texas 55 to 64, Female
Great Store Experience

5.0

out of 5

Associate Availability
Store Cleanliness
4
4

I walked into the store. The store was very orderly. I knew exactly what I wanted, so I looked at some of the paint color charts and found the color that I was looking for. I was lucky enough to find the color of paint that I needed in the oops paint section of the store.

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