Rated 4.6 out of 5 by 257
Rated 5.0 out of 5.0 by Ocacho Best Paint Department
Went there for the Memorial Day paint sale. Store was very busy and there was a long line at the paint counter. The paint counter had 3 to 4 clerks - amazing and happy that a store would have that many clerks working the paint counter. Line went at a quick pace. All clerks were courteous and professional. The clerks knew their stuff and answered customers questions. The young man who assisted us was so helpful and efficient. We bought seven paint cans - so he had a lot to do for us. I felt customers were, in general, happy to be there ordering their paint and picking up their orders. Even though it was busy, It was a nice day for us at Home Depot.
May 31, 2016
Rated 5.0 out of 5.0 by Ray Nice young girl in paint dept
The young lady had been in the paint dept only a short while but went out of her way to stay with me through my search for everything I needed and she was knowledgeable about paint and item locations in the store.
May 27, 2016
Rated 5.0 out of 5.0 by ed Customer service
Salespeople are very helpful and cashiers are very friendly
May 20, 2016
Rated 5.0 out of 5.0 by Mark Great service, good pricing, good selection!
I had help from a store associate that was not condescending and talked to me (a home owner) in a language that I could understand. I am not a contractor or engineer, so I don’t know the technical terms or names of items or parts. She was very informative and guided me through the process. Thanks
June 1, 2016
Rated 5.0 out of 5.0 by jeff66 Fantastic expreince
So much nicer cleaner then other stores very good staff
May 12, 2016
Rated 5.0 out of 5.0 by LN Great store experience, bad experience trying to leave parking lot
Store was clean & well stocked. Need a secondary exit from parking lot.
June 4, 2016
Rated 5.0 out of 5.0 by AlohaHomeProject Great customer service today! :)
We made a huge purchase for numerous projects on our house today. We had to rent the truck to drive all these supplies home. Customer Service was A1 in making that happen with no hassle. We also needed more flooring than was on the sales floor. Several associates searched for nearly an hour to find what the computer said was in stock but difficult to find in the store. In the end, they personally rang three large cart loads, plus two palettes of flooring and had Pro-loaders load the truck! We were still exhausted afterward but the Home Depot team made today so much easier for us as customers.
March 24, 2016
Rated 3.0 out of 5.0 by Noncontractor Short of staff, short of service
Compared to the Honolulu location, this area seems short of staff. I shopped here weekday, weeknight, and weekends and that seems to be the norm.
Once you find someone, they are likely to be helping another consumer and then proceeds a long waiting game.
Because I am not a professional or general contractor, whatsoever, I recommend to research exactly what is needed and then go to the store with a printout. Can people just do that and ask someone in customer service to write the exact location?
They are helpful though but they just need to be sought.
April 24, 2016