Pelham #805

4.8

out of 5

96% of customers recommend this store
Rating Breakdown
5
(253)
4
(37)
3
(2)
2
(1)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.7
Store Details
Contact Us
Main: (205) 685-1837
Pro Desk: (205) 685-5202
Rentals: (205) 685-5208
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
3191 Pelham Pkwy
Pelham, AL 35124
Upcoming Workshops
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

6.38 mi
  • 3670 Galleria Circle
  • Birmingham, AL 35244
11.60 mi
  • 4995 Hwy 280
  • Hoover, AL 35242
14.88 mi
  • 6405 Flintridge Drive
  • Fairfield, AL 35064

Store Details

The Pelham, AL Home Depot isn't just a hardware store. We have everything from lumber and composites, to flooring supplies and more.

We also support community organizations and schools, the Children's Hospital, YMCA, Oak Mountain State Park and The Arc of Shelby County. The Home Depot is right at Hwy. 31 and I-65, conveniently located by Harvey Square Shopping Center. When you're ready to get started on your next DIY project, come on in! We'll be glad to answer all your questions every step of the way.

Thanks for shopping your Pelham Home Depot.

Your Pelham Store Team

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CUSTOMER STORE REVIEWS

4.8

out of 5

302 reviews
5
(253)
4
(37)
3
(2)
2
(1)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.7
96% Of Customers
Recommend This Store 282 of 294 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Worst customer service in the Tool Rental department I have ever experienced. The supervisor witn...

1.0

out of 5

Worst customer service in the Tool Rental department I have ever experienced. The supervisor witnessed the attitude of the employees and offered nothing to help the situation. I will avoid this department in the future. Very bad experience to say the least.

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Every associate was very helpful! When we were unable to decipher our product they were very info...

5.0

out of 5

Every associate was very helpful! When we were unable to decipher our product they were very informative! We are in the middle of a complete kitchen remodel and will be purchasing all our new appliances as well as complete cabinetry within the next 6 months!

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needs remodeling badly. aisles are already a bit narrow and they have way too much stuff in them....

3.0

out of 5

needs remodeling badly. aisles are already a bit narrow and they have way too much stuff in them. trying to find boxes of tiles that are undamaged is a nightmare.

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Chris Ricafort was great help!

4.0

out of 5

The flooring associate Chris Ricafort was an awesome help.He answered all my questions and gave me exactly what I needed. I would say he is one of the best associates there!

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Great knowledgeable staff, helped us start and grow a great vegetable and flower garden!

5.0

out of 5

Great knowledgeable staff, helped us start and grow a great vegetable and flower garden!

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Excellent service

5.0

out of 5

Excellent service

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Horrible customer service! The employees are not educated about the appliances they sell, nor the...

1.0

out of 5

Horrible customer service! The employees are not educated about the appliances they sell, nor the installation process. I purchased several appliances and then learned (after several calls to find someone who could tell me why the installers had not called) that there was a separate fee for the installation of my gas cook top. I was not informed that there was a separate charge, but was erroneously advised that I would receive a call prior to delivery to set up the installation for the day following the delivery. I attempted to speak to the manager, but was blown off by him. I also had quite a time with the customer service department of this store, specifically a representative named Nikki. The sales lady was completely frustrated the day that I purchased the appliances and she was rude and short. The cashier had no idea how to ring up the promotional discounts and check-out took forever.

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Pelham is smaller than the Hoover store, but always has exactly what I need and the garden center...

5.0

out of 5

Pelham is smaller than the Hoover store, but always has exactly what I need and the garden center is awesome. Beautiful plants, etc.

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