Penfield/Rochester #1247

4.8

out of 5

96% of customers recommend this store
Rating Breakdown
5
(171)
4
(27)
3
(2)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7

750 Panorama Trails So Rochester, NY 14625

Store Number (585) 385-4090

Pro Desk (585) 218-2400

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Store Details

It's time to repaint your fence and seal your deck. Don't wait, come by the Rochester, NY Home Depot near Penfield High School. We're happy to help you handle all your home improvement needs.

Shop copper wire, tile or check out our beautiful Garden Center. Our associates will lead you in the right direction so you can transform your home inside and out. Hop on Route 441 and stop into our store today. We'd love to see you.

We are excited to serve the Penfield community and look forward to seeing you in the aisles. Let us know how we can help you with your next project.

Your Penfield Hardware Store Team

Upgrade Your Patio Furniture at The Home Depot

With spring right around the corner, now is the perfect time to transform your outdoor living area. The Home Depot has all the patio furniture you need to make entertaining outside a breeze. We’ve got gorgeous patio sets of all styles as well as a variety of patio cushions to create a unique accent. You can customize your patio today by visiting your local Home Depot and mix & matching our patio furniture to your liking.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

Store Location and Nearby Stores

6.58 mi
  • 1111 E Ridge Rd
  • Rochester, NY 14621
7.03 mi
  • 7600 Commons Blvd
  • Victor, NY 14564
7.08 mi
  • 770 Jefferson Road
  • Rochester, NY 14623

Store Features

CUSTOMER STORE REVIEWS

4.8

out of 5

207 reviews
5
(171)
4
(27)
3
(2)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
96% Of Customers
Recommend This Store 196 of 204 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Great store. I have been shopping here since they originally opened. The staff are courteous, kno...

5.0

out of 5

Great store. I have been shopping here since they originally opened. The staff are courteous, knowledgeable and very helpful. I encountered a new employee recently that was unsure of a certain product and instead of giving incorrect information he went out of his way to get the correct information. That's great customer service.

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employees are very nice, and helpful

5.0

out of 5

employees are very nice, and helpful

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I don't go to this store often, but when I do, it's because the other store I go to has run out o...

4.0

out of 5

I don't go to this store often, but when I do, it's because the other store I go to has run out of the product I need.

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I was consistently asked if I needed help and the cashiers are extremely friendly.

5.0

out of 5

I was consistently asked if I needed help and the cashiers are extremely friendly.

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Found product without difficulty.

4.0

out of 5

Found product without difficulty.

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Zero customer service

1.0

out of 5

Maybe it was a sexist thing, I don't know, but I stood in the paint department between 10-15 minutes looking for the right size paint roller, disposable tray liners and extendable handle for a paint roller. There were three service associates in the area, one was occupied with a customer, two others walked by me and said nothing. Yes it was a bit of a test. I was invisible to them and I walked out with out finding one of the items I came into the store to look for. Not a single person asked me if I found what I needed or if there was anything they could do to help. This was approximately 8 o'clock on a Monday night, the store appeared fully staffed.

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The check out was fast and friendly. The cashier was able to scan my items quickly and get me ca...

5.0

out of 5

The check out was fast and friendly. The cashier was able to scan my items quickly and get me cashed out in minutes.

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Staff were very readily available and helpful. Emerald provided excellent knowledge and detailed ...

5.0

out of 5

Staff were very readily available and helpful. Emerald provided excellent knowledge and detailed design guidance. She worked with us to ensure that we got what we wanted and needed to complete our renovation project. She is extremely knowledgeable regarding design, materials, store inventory, as well as collaborated with other departments to be sure we ordered exactly what we needed. She is an asset to Home Depot's Design Center! We will be back.

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