Penfield/Rochester #1247

4.8

out of 5

96% of customers recommend this store
Rating Breakdown
5
(172)
4
(27)
3
(2)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7

750 Panorama Trails So Rochester, NY 14625

Store Number (585) 385-4090

Pro Desk (585) 218-2400

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Store Features

Store Location and Nearby Stores

6.58 mi
  • 1111 E Ridge Rd
  • Rochester, NY 14621
7.03 mi
  • 7600 Commons Blvd
  • Victor, NY 14564
7.08 mi
  • 770 Jefferson Road
  • Rochester, NY 14623

Store Details

Whether you're just getting started on a new DIY project or you're an experienced professional, The Home Depot in Rochester, NY is ready to assist you with all of your home improvement needs. We're located at the corner of Panorama Trail and Penfield Rd., and when you visit us you'll see why we're not your typical hardware store.

From gardening to grouting, we have experts on hand who can help you find what you're looking for and tell you how to use it properly. Just need to come by for some mulch? We have you covered.

We're glad you shop the Penfield Home Depot and can't wait to see you in our store again soon.

Welcome to the Penfield Home Depot! We are excited to help you find the tools you need to start your next project.

Your Penfield Store Team

Memorial Day Savings at The Home Depot!

With summer on the horizon, Memorial Day weekend is a great time to hang out with family, fire up the grill, and take advantage of some awesome savings! We’ve got great Memorial Day deals from May 18th to May 31st where you can save $10 off gallon cans and $40 off 5-gallon buckets of interior and exterior paints. Stop by your local Home Depot and save now!

Check Out Our Thrill of the Grill Event

Take your cookouts to the next level with The Home Depot’s Thrill of the Grill event. We’ve got specials on everything you need for the perfect barbeque. From smokers to charcoal grills, The Home Depot is offering special savings on all the essentials. Stop by your local Home Depot and take advantage of our great deals today.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.8

out of 5

208 reviews
5
(172)
4
(27)
3
(2)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
96% Of Customers
Recommend This Store 197 of 205 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
PRODUCTS WERE FOUND EASILY EVERY TIME I WAS IN THE STORE EMPLOYEES ARE EXTREMELY HELPFUL.

5.0

out of 5

PRODUCTS WERE FOUND EASILY EVERY TIME I WAS IN THE STORE EMPLOYEES ARE EXTREMELY HELPFUL.

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Great store. I have been shopping here since they originally opened. The staff are courteous, kno...

5.0

out of 5

Great store. I have been shopping here since they originally opened. The staff are courteous, knowledgeable and very helpful. I encountered a new employee recently that was unsure of a certain product and instead of giving incorrect information he went out of his way to get the correct information. That's great customer service.

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employees are very nice, and helpful

5.0

out of 5

employees are very nice, and helpful

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I don't go to this store often, but when I do, it's because the other store I go to has run out o...

4.0

out of 5

I don't go to this store often, but when I do, it's because the other store I go to has run out of the product I need.

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I was consistently asked if I needed help and the cashiers are extremely friendly.

5.0

out of 5

I was consistently asked if I needed help and the cashiers are extremely friendly.

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Found product without difficulty.

4.0

out of 5

Found product without difficulty.

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Zero customer service

1.0

out of 5

Maybe it was a sexist thing, I don't know, but I stood in the paint department between 10-15 minutes looking for the right size paint roller, disposable tray liners and extendable handle for a paint roller. There were three service associates in the area, one was occupied with a customer, two others walked by me and said nothing. Yes it was a bit of a test. I was invisible to them and I walked out with out finding one of the items I came into the store to look for. Not a single person asked me if I found what I needed or if there was anything they could do to help. This was approximately 8 o'clock on a Monday night, the store appeared fully staffed.

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The check out was fast and friendly. The cashier was able to scan my items quickly and get me ca...

5.0

out of 5

The check out was fast and friendly. The cashier was able to scan my items quickly and get me cashed out in minutes.

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