Phoenix,OR #8557

4.7

out of 5

95% of customers recommend this store
Rating Breakdown
5
(186)
4
(16)
3
(4)
2
(5)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.9

3345 N Phoenix Road Phoenix, OR 97535

Store Number (541) 512-1458

Pro Desk (541) 512-3262

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Store Details

We're big on service with a smile here at the Phoenix, OR Home Depot. Have a question about lumber and composites? Our knowledgeable store associates can answer your questions and help you find the right solutions for your project and budget. We're conveniently located off I-5 at exit 24. Take Fern Valley to Grove Rd. and you'll see us from the freeway, so come visit us and see what's new this season.

As your Phoenix friends and neighbors, our team is proud to be deeply involved in our community from veterans' projects to multiple school donations. We love our community! Every single associate in this building is committed to helping you achieve your home improvement dreams. Visit us and see The Home Depot difference!

Your Phoenix Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Store Location and Nearby Stores

27.72 mi
  • 111 Ne Mill Street
  • Grants Pass, OR 97526

Store Features and Layout

CUSTOMER STORE REVIEWS

4.7

out of 5

218 reviews
5
(186)
4
(16)
3
(4)
2
(5)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.9
95% Of Customers
Recommend This Store 201 of 212 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Worst possible customer service I've seen. Customer is always last, staff has very limited knowl...

1.0

out of 5

Worst possible customer service I've seen. Customer is always last, staff has very limited knowledge of products. Went in for lumber and walked out with tie down straps.

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Great store, helpful staff, always someone there to help. Clean, neat store to shop in.

5.0

out of 5

Great store, helpful staff, always someone there to help. Clean, neat store to shop in.

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I was in your store this past weekend and was extremely disappointed with the cashier:( The loca...

4.0

out of 5

I was in your store this past weekend and was extremely disappointed with the cashier:( The location is very convenient, so I returned today. I was greeted at checkout by a nice employee named Bob. He made the process quick and easy. I especially enjoyed his "Home Depot" apron. It had art of Charlie Brown<3 It was a great way to start my day, awesome customer service with a cartoon that can only make you smile:) A cool thing for the employees to do, it makes connections with the customers. I hear the artist is Tonya. Keep up the great work!

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Could Stand Improvement

2.0

out of 5

Not everyone who comes into this store knows already what they're looking for or what it's correct term is. No need to be snotty and dismissive just because I'm not a construction dude for you to flirt with.

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Medford, OR 45 to 54, Female
Great community support!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I went in to purchase supplies for a craft that we had done at a DIH workshop. It was something I wanted to do with my sons 4th grade class and I needed to do a trial of a miniature version to see if it would work out. While I was there, I asked if they offered a school discount and the customer service rep said they might even be able to donate! Within 2 days, most all of the items needed for the project were cut to size, boxed up, & waiting for me. I only had to purchase the paint! I will definitely return for all my personal and school needs in the future!

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MEDFORD OR 65 or over, Female
HOME DEPOT VS LOWES

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

THE STORE WAS CLEAN EXCEPT FOR THE DOG EXCREMENT ONE OF THE EMPLOYEES HAD TO CLEAN UP....WE LIVE NEXT TO A COMPETITOR BUT DRIVE ALL THE WAY TO PHOENIX AND ENDURE THAT RIDICULOUS INTERCHANGE THAT MILLIONS OF DOLLARS WERE SPENT ON JUST TO SHOP AT HOME DEPOT.

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Ashland, Oregon 65 or over, Male
Excellent service

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Great service in selecting the wood that I needed for a home project, they accurately cut it for me; checked me out quickly and I received help loading into my car. Very satisfied.

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Phoenix, OR 55 to 64, Male
Great store, mostly clean and service is availble when needed.

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
4

Product became available after 3 visits. employees attempted to assist on two previous visits, however, item not found even though it was on the inventory as in stock.

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