Rated 4.4 out of 5 by 64
Rated 3.0 out of 5.0 by bigal69 Vents that do not ship themselves
I found the 12 x 12 inch vents and tried to get them shipped to my home location and was told by store personnell that these items were unable to be picked up at my hometown hometime depot and that the only way to get them home was to buy them there and ship them on my own, which I did at my expense and I wandered whatever happened to the home depot promise of store to store shipment. That would have saved me a lot of money, as I purchased the vents SKU (736223132746) and shipped them from Oregon to North Carolina.
July 23, 2015
Rated 5.0 out of 5.0 by Heide58 A+ Good experience from beginning to end
In this day and age, when excellent customer service is waning at most retail stores, Home Depot rises above the rest. Helpful and knowledgeable associates are there to help every step of the way. You'll enjoy shopping here.
July 30, 2015
Rated 5.0 out of 5.0 by Lilann Very helpful staff!
I visit this Home Depot often as I am refurbishing a town home which had previously been renter occupied. It needed a lot of freshening up. I chose Home Depot when I decided to replace old carpets and kitchen tile with a heated tile floor, replaced all appliances with Home Depot purchases, added Silestone counters (utterly beautiful!) and currently purchased two toilets at what I consider a bargain price (and they seem to work beautifully). I am very pleased with what I have been able to accomplish with the help of our local Home Depot!
July 8, 2015
Rated 5.0 out of 5.0 by Longoddr Exactly what I needed!
An associate with a smile and get it done attitude helped with getting a key made and then at check out a friendly smile and brief chat was a perfect ending to my shopping that day.
We have stores everywhere but I can usually find "everything" for my home repairs at Home Depot.
Lots of store inside but lots of sales associates to help me find stuff!
July 23, 2015
Rated 5.0 out of 5.0 by Wayne Dave is very helpful and always willing to help
Dave, who works up front at the pro service counter computer station, is always friendly, helpful, and willing to jump to service without having to be asked. Good quality in a service oriented big box store.
July 24, 2015
Rated 5.0 out of 5.0 by Nancy Friendly store, easy economical shopping
I bought an LG window air conditioner. An associate loaded it into my cart for me (it was rather heavy), another facilitated my payment and called for yet another who helped me load it into the car. The only thing they didn't do was come home with me and install the unit! Very nice store.
July 21, 2015
Rated 2.0 out of 5.0 by WANABE100 ABSOLUTELY NO HELP; UNPROFESSIONAL AND NOT KNOWLEDGABLE
There was no help and when accessing the help desk, the "kids" were not helpful and Home Depot should have contractors that can be called for installation of products. The associate that advised us there was no help in installing two toilets was curt and very rude. When picking up the toilets from an online order, no one knew anything and finally the toilets were found and we were glad to be on our way. As a side-note, finding help in this Phoenix store is absolutely non existent.
July 7, 2015
Rated 1.0 out of 5.0 by Dora Terrible cashier.
My cashier was slow and detached. She read a book while ringing me up. I stood there 3 minutes while she read, waiting for her to see that I had signed credit card. Did not ask for ID. Appalled she works there. Please find better cashiers for the sake of your store and other associates. May not be back.
July 17, 2015