Rated 4.9 out of 5 by 135
Rated 4.0 out of 5.0 by DIYDan Overall good store
I would give this store five stars if the checkout process was better. The only lanes open were the self-checkout and then two girls were there to "help." Since it was SELF-checkout, it seemed I could just do the process myself. As I declined their help, the girls exchanged a look and an eyerolling, "Whatever." Have real humans at regular check outs and eliminate this waste of associate resource.
Otherwise, the people there were very friendly and helpful. An associate walked me to the product I was looking for and made sure that the person in charge of that area knew I was there if I needed additional assistance. Prices were average.
January 17, 2016
Rated 5.0 out of 5.0 by Nana Home away from Home at Home Depot
I have used Home Depot many years and have spent many afternoons "looking and wishing" - I have always found the personnel very helpful and eager to help without being asked and also give opinions when asked ( paints, appliances )I remodeled my home 18 yrs ago and used 95% Home Depot products - I had to return a couple of items and got a replacement and had no problems - after all of these years I still find it is a pleasure to do business there. I had to have a water heater replacement in 2014 and needed to have a plumber and Home Depot supplied me with a person - and the Water Heater and that experience was excellent also.
p.s. Beginning to work on "This old House Again" again!!
January 27, 2016
Rated 5.0 out of 5.0 by 1969 Great store always has what I need
Everyone was very friendly and willing to help, the cashier helped with checkout and the trip to Home Depot was very pleasant.
January 29, 2016
Rated 5.0 out of 5.0 by kaka Helpful Associates!
The associates in Home Depot were so nice and helpful when we needed help with ordering from the kiosk in store they walked us thruough the whole process!
January 26, 2016
Rated 4.0 out of 5.0 by BigBendBob Associates friendly and helpful.
The particular sale item i was looking for was in a different location than similar, comparable displays. Fortunately an associate was quick to respond and very helpful in locating the item and loading it on my cart. Not a fan of Self Check-Out and a friendly associate offered to check me out.
January 20, 2016
Rated 5.0 out of 5.0 by Cjayy Love this store
Everyone here is always helpful and friendly. I have never been disappointed when I have shopped here
January 23, 2016
Rated 5.0 out of 5.0 by Pro Always a pleasure
Its always a pleasure shopping at the Prattville Home Depot. All staff members are extremely courteous and helpful.
January 22, 2016
Rated 5.0 out of 5.0 by Maine Yes
Yes the prattville,al store is extremely helpful the customers are so nice, always asking do you need help...
January 16, 2016