Rated 4.9 out of 5 by 45
Rated 5.0 out of 5.0 by Neat60 Best Customer Service
We bought a house in Prattville last year & used Home Depot for our new floor installation, new appliances and many other items. We were very pleased with the pricing, quality of workmanship & especially the customer service. Every problem we had was addressed with friendly helpfulness. No matter where you shop, it's a fact of life that problems arise. I order many things online & if I don't like the product for whatever reason, the returns at the store are very easy. Lately I've been at Home Depot twice a week working on several landscaping projects. Every time I return something that just doesn't match like I thought, they are extremely helpful. The associates go out of their way to make us as customers happy.
July 25, 2015
Rated 5.0 out of 5.0 by Phil Wow, this store was clean and everyone was very helpful
Great managed store. Made a complex return with great resolve. Smiling faces and immediate attention to the customer as I watched a few interactions while waiting. Very organized and clean. Looks like professionalism runs a muck! I've visited many stores and was part of store management myself; what a great thing to see. Oh, did I mention this was a night time visit...lots of good mojo flowing there. Keep it up!
July 25, 2015
Rated 5.0 out of 5.0 by Frank Paint Department
I very rarely do this but the overall service and knowledge of the associates in the paint department was outstanding!!
We had some poor experiences at other major retailers and decided to try this store. If you need paint and want someone to help you with all of your questions the Home Depot in Prattville Alabama is the place to go.
They were extremely knowledge, patient, and extremely helpful. The major reason I am writing this is that it was not just one person--it was everyone that helped us over the course of 3 months. It made no difference who was there and that shows the overall management of the store.
A very fussy and very pleased customer--this is the first time I have been in this store but it will not be the last.
July 4, 2015
Rated 5.0 out of 5.0 by kaka Grea store!
The store employees are the friendliest I have ever encountered. They actually want to help you!
This store is very neat and oragnized . It is very easy to find what you need ! Love it !
July 27, 2015
Rated 5.0 out of 5.0 by theboo Great job to April
I would like thank ms April for all of her help in the garden area.
she help me with the credit application and got me the riding mower I was looking to purchase.
All with in a half hour or less, with all of the additional parts I wanted.
July 23, 2015
Rated 5.0 out of 5.0 by Jw GREAT SERVICE
People are very friendly and helpful and always eager to help with finding what I am trying to, find
July 14, 2015
Rated 5.0 out of 5.0 by minnie great experience
The store was very clean and organized. Very helpful
July 12, 2015
Rated 5.0 out of 5.0 by Jules Sale associate
We were reminded by Kira to take the online surgery. Quick pickup. Awesome service.
July 6, 2015