Preston Hwy #2307

4.5

out of 5

91% of customers recommend this store
Rating Breakdown
5
(90)
4
(21)
3
(4)
2
(7)
1
(6)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.6

8232 Preston Hwy Louisville, KY 40219

Store Number (502) 964-1845

Pro Desk (502) 962-3810

Tool and Truck Rental (502) 962-3800

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Moving Truck Rental
  • Key Cutting

Store Features

Store Location and Nearby Stores

7.41 mi
  • 964 Breckenridge Lane
  • Louisville, KY 40207
7.50 mi
  • 2600 S Hurstbourne Pkwy
  • Louisville, KY 40220
8.47 mi
  • 6840 Dixie Hwy
  • Louisville, KY 40258

Store Details

What better way to get your project done right than to enlist the help of a team of passionate DIYers?

Here at the Louisville, KY Home Depot, our associates are passionate about helping you. Whether you're remodeling your entire home or looking for tips on buying the best kitchen broom, no task is too large or too small for us to help.

We're located on Preston Hwy. near Southern High School and Jefferson Mall. Next time you're in the neighborhood, be sure to stop by. We're sure to become your hardware store of choice.

We appreciate your business and look forward to serving you!

Your Louisville Store Team

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.5

out of 5

128 reviews
5
(90)
4
(21)
3
(4)
2
(7)
1
(6)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.6
91% Of Customers
Recommend This Store 113 of 124 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Been using Home Depot on Preston for years doing business for my company. In the last 12 months, ...

1.0

out of 5

Been using Home Depot on Preston for years doing business for my company. In the last 12 months, the service has been slipping greatly. In the evenings, there is very few who knows what is going on. God forbid if you need help. Time is money. When we spend over 30 minutes trying to find 6 good 2x4's all because the wood on the ground is badly twisted, full of knot holes, bowed and the pile is a hug mess, I lose money. I spoke with the cashier about this problem and asked to speak with a manager about this. The cashier fumbled around and told me it would take a little bit since they were all busy. The next day, the wood was still all in a big pile of a mess. Went to get some lag bolts. Reached in for 5/16 2 inch lags and pulled out 1/4, some 3 inch, some 2 1/2; all mixed up. Here lately several items we come to get on a regular basis is out of stock. This is happening to often. In business, we start early. Many times we are waiting at the door to open at 6 am to load up for the day. There is never anyone around anymore to help load, retrieve something from the top shelf, cut a piece of vinyl or even to ask about something your looking for. These last 12 months has been a steady decline for Home Depot. There was a time when you bought something at the lumber checkout next to the Pro Desk, you would get checked out in a matter of minutes. That was when a cashier named Beverly was there running the show. She was always on top of things and understood time is money. There was a time when you never saw wood in piles of twisted garbage. That was when a man named Coder was around keeping things clean, neat, the wood straightened out. Not the case now. You used to go to the tools and ask a man named Sam for something and he would steer you right to what you needed or gave some of his valuable experience to help you. Good luck now on finding anyone who even knows where the tools are located at. I used to go into the flooring and never have to wait; someone was always around. Now if you want some flooring or mini blinds cut, come back after 8 am. The only thing right now I would recommend to someone is the rental department. These guys are first class. Nick, John, Don, all great. There is a lady, not sure her name who is really good too. Wake up Home Depot. I went to Menards last week and when they open up in Louisville, Good Bye. And I bet the house so many will feel the same way as I do after they see how Menards does things, they will make the change too. Upper management better open their eyes to what is going on.

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Awesome service and support

5.0

out of 5

I have had to travel to every Home Depot in my area in search of a specific tile for my kitchen. Every store showed the item in stock, but when I got there the item could not be found. At the Preston store they had enough staff to actually help me locate the tile. I will make the Preston store my go-to store in the future.

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Love the Home Depot on Preston Highway! It's very clean & easy to navigate to find what you need...

5.0

out of 5

Love the Home Depot on Preston Highway! It's very clean & easy to navigate to find what you need. Employees are eager to assist you & are friendly. They all seem to love working there!

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Customer Service is excellent at this store. Always friendly and go out of their way to assist t...

5.0

out of 5

Customer Service is excellent at this store. Always friendly and go out of their way to assist the customers

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Entered store and asked where I might find product I got directions. The cashier was very friendl...

5.0

out of 5

Entered store and asked where I might find product I got directions. The cashier was very friendly. The store was very clean and orderly.

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THIS STORE WAS CLEAN, THE ASSOCIATES WERE HELPFUL AND EVERYTHING WAS LAYED OUT AS EXPECTED.

5.0

out of 5

THIS STORE WAS CLEAN, THE ASSOCIATES WERE HELPFUL AND EVERYTHING WAS LAYED OUT AS EXPECTED.

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If you must go to Home Depot, do so early in the mornings during the week. They have the best, mo...

5.0

out of 5

If you must go to Home Depot, do so early in the mornings during the week. They have the best, most knowledgeable people working there in all the Home Depot's in Louisville and in any Lowes. Afternoons and on weekends, there is a big drop off in experience. My biggest issue is when you purchase something and get back $50 plus in change, and the cashier just hands you a wad of money, coins and your receipt at once. You have no way of knowing what you have in your hand.

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Can never get help.

3.0

out of 5

Can never get help.

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