Drove down to the Redmond store after work to shop + buy a tool chest as they had stock listed, and my normal store (Everett) didn't have any. My first surprise was that not only did they have stock, they had about a dozen different models and sizes of rolling tool cabinets assembled to look at. When I picked one, I found an associate, Lion, and he took care of everything: He figured out where the stock was located on the upper storage, coordinated a fork lift team to lower the pallet (everyone was really friendly), and found some help (Jim) to lift the crates off onto flat carts. I should mention the cabinet comes in two boxes, one is 280 lbs, the other 190 lbs, so getting them off the pallet was not easy, but Lion and Jim did all the work while I just stood there holding the cart still. Once the boxes were on carts I figured they were done and I would need to finagle the boxes into my van on my own, but Lion was right behind me pushing the other cart out to my car, and he spent the next 15 minutes with me trying to get the 200+ lb boxes through the door of my van which was about 1/2" too short! We had to maneuver it around through the side and shift the other box to make room. And on top of all of that, by the time the van was loaded up it was after 10pm and the store had closed. Huge effort from Lion helping me out here, I can't thank him enough for sticking with my purchase all the way until my van was loaded!
Overall I'm going to be heading down to Redmond for other major purchases in the future; The store and staff blew me away.