Richmond/W Broad #4611

4.9

out of 5

98% of customers recommend this store
Rating Breakdown
5
(197)
4
(20)
3
(2)
2
(0)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7

11260 W Broad St Glen Allen, VA 23060

Store Number (804) 364-0782

Pro Desk (804) 364-3230

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Store Features

Store Location and Nearby Stores

6.11 mi
  • 6501 W Broad St
  • Richmond, VA 23230
8.33 mi
  • 10233 Lakeridge Parkway
  • Ashland, VA 23005
9.77 mi
  • 1386 Car Mia Way
  • Richmond, VA 23236

Store Details

The Home Depot in Glen Allen, VA is committed to helping you with all of your home improvement needs. Our team can give you advice on everything from kitchen appliances to pest control products and much more. Thanks for making us your hardware store of choice.

Not only are we involved with Randolph Elementary School, Short Pump Elementary School and Girl and Boy Scouts of America, but we're also centrally located and easily accessible from I-64 and Rte. 288. Come by and meet our team today. We're at Broad St. and Pump Rd. near the Short Pump Town Center.

Welcome to the West Broad Street Home Depot, where we look forward to meeting you in the aisles. We are committed to providing outstanding customer service while taking care of all your home improvement and business needs.

Your Short Pump Store Team

Save Big on Weber Products at The Home Depot

Ready to get your grill on this summer? The Home Depot has got you covered, with amazing deals on Weber grilling accessories. From charcoal briquettes to Bluetooth thermometer’s, we’re offering a wide range Weber accessories at unbelievable prices. Stop by The Home Depot today and take advantage of these savings!

Upgrade Your Patio Furniture at The Home Depot

With summer here, now is the perfect time to transform your outdoor living area. The Home Depot has all the patio furniture you need to make entertaining outside a breeze. We’ve got gorgeous patio sets of all styles as well as a variety of patio cushions to create a unique accent. You can customize your patio today by visiting your local Home Depot and mix & matching our patio furniture to your liking.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.9

out of 5

223 reviews
5
(197)
4
(20)
3
(2)
2
(0)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
98% Of Customers
Recommend This Store 213 of 218 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
My shopping experience at Home Depot has been awesome. I found employees wanting to assist me wi...

5.0

out of 5

My shopping experience at Home Depot has been awesome. I found employees wanting to assist me with whatever it was I needed. I will not be using in other stores other than Home Depot because they really do provide the best service.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Charlie in appliances is the BOMB.com!!! His customer service surpasses any I've experienced in a...

5.0

out of 5

Charlie in appliances is the BOMB.com!!! His customer service surpasses any I've experienced in awhile and it speaks volumes to the company's ability to hire great employees. He also spoke very highly of HD and encouraged someone I know to apply there. Way to go Charlie ... can't wait for my new washer and dryer and hope I love it as much as I loved your service!!! Sheri Collins, Napier ERA Realtor

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Helpful, friendly, courteous, patient, customer service oriented, knowledgable. Today, Store Mana...

5.0

out of 5

Helpful, friendly, courteous, patient, customer service oriented, knowledgable. Today, Store Manager Paul took time from his management duties to help me purchase the right push broom, then directed me to Charlie in appliances, who gave me information on flat-top induction ranges with double ovens. From previous over-the-phone experience with Charlie, I know that he's thorough and researches deeply to find what his customers need.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
We are only using Home Depot on our larger purchases. (use a local hardware store for quick purch...

5.0

out of 5

We are only using Home Depot on our larger purchases. (use a local hardware store for quick purchases) The service , quality and assistance is so much better than Lowes. The friendly staff is the best. Everyone will help and assist you which you do not get at the other store. No mater which department you go into there is always a person to assist if you need them. thank you HD

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Very knowledgeable employees. The store was clean and the associates knew there stuff.

5.0

out of 5

Very knowledgeable employees. The store was clean and the associates knew there stuff.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
I was offered assistance before I even went to ask for help. They were friendly, helpful and thor...

5.0

out of 5

I was offered assistance before I even went to ask for help. They were friendly, helpful and thorough.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
The employees who work in the store itself are very friendly and helpful. I didn't give the store...

4.0

out of 5

The employees who work in the store itself are very friendly and helpful. I didn't give the store five stars because I had an unpleasant experience working with the company they use for home door installations. The contractor who handles the door installs is never available to answer the phone, does not return calls right away, and has very limited options for install dates and times. After several painful days of playing "phone tag" to schedule an install and settling on a date and time, they called later to cancel and reschedule at the last minute. It is stressful enough trying to find time to take off from work just so I can be home for the install. It's even more stressful to have the contractor cancel and start the painful process of "phone tag" all over again, inconveniencing me and putting a strain on my own work schedule. If they cannot honor the original install date and time, why should I trust that they won't simply cancel the rescheduled time as well? It's not worth the hassle :(

Was this helpful?
  • helpful0
  • unhelpful0
  • report
I visited the store on Memorial Day and the plants did not look healthy and also needed water.

4.0

out of 5

I visited the store on Memorial Day and the plants did not look healthy and also needed water.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Return To Top