I have shopped this location in the past, both in store and online and have never had any issues. BUT on the day of 6/11/16, was my first bad experience here and my last. I have been in there a few times recently due to moving. This time I went to purchase a lawn mower(my main item for this trip). I wanted to purchase here due to the run around with Walmart. I brought two cleaning items and went to the counter to pay for them and figured I can just pay for the lawn mower at the register and an associate would be able to retrieve the item for me and to help me load it. (WRONG). Once to the counter the cashier told me that I would have to walk back to get the UPC.(really?) it was on the other side of the store, but I did. Once back to the counter, the cashier had changed and the new one said that that was not necessary. As I am paying I asked about what the warranty covered, cashier could not explain. Then I asked if someone could get the item for me and help to load it in my truck, Apparently there was only one person that could and they were helping another customer so (here is your cart, you will need to get it yourself and load it yourself) REALLY. I left the cart, went to returns, retrieved my money and went to LOWES.