Roanoke #4609

4.8

out of 5

95% of customers recommend this store
Rating Breakdown
5
(150)
4
(23)
3
(2)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7

3217 Hershberger Rd Nw Roanoke, VA 24017

Store Number (540) 265-7655

Pro Desk (540) 265-9000

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Penske Rental
  • Key Cutting

Store Details

Here at The Home Depot, we have the widest selection of home improvement products and services in Roanoke, VA. Whether you need nuts and bolts, solar panels or state-of-the-art appliances, you can find everything you need right here under one roof. We are located next to Sportsman's Warehouse, so stop in today and find out why we're so much more than a hardware store.

We love being part of the Roanoke community, and to share the love, we proudly support West Side Elementary School! We're excited to serve the Roanoke community and look forward to seeing you in our store. Let us know how we can help you with your next project.

Your Roanoke Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Store Location and Nearby Stores

5.57 mi
  • 4176 Franklin Road
  • Roanoke, VA 24014
26.38 mi
  • 200 Conston Ave
  • Christiansburg, VA 24073
42.08 mi
  • 7902 Graves Mill Road
  • Lynchburg, VA 24504

Store Features and Layout

CUSTOMER STORE REVIEWS

4.8

out of 5

182 reviews
5
(150)
4
(23)
3
(2)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
95% Of Customers
Recommend This Store 170 of 179 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
staff was friendly and helpful..

5.0

out of 5

staff was friendly and helpful..

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Great store, clean, things were easy to find, employees were eager to please

5.0

out of 5

Great store, clean, things were easy to find, employees were eager to please

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We found the associates very helpful and pleasent to work with. The Christmas area was beautiful...

5.0

out of 5

We found the associates very helpful and pleasent to work with. The Christmas area was beautiful. did not go thru the entire store but I am sure if it was like the areas we went to it was clean.

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Best home improvement store in roanoke

5.0

out of 5

If you need any guidance in completing a project go to the knowledgeable staff at the pro desk.

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I was helped in the Roanoke Home Depot by Chris today. Chris works in the countertop area. He is ...

5.0

out of 5

I was helped in the Roanoke Home Depot by Chris today. Chris works in the countertop area. He is a fantastic asset to this store as your "go to" guy if you are looking for: " What does home depot offer" " How will this work with the project or products I have in mind?" and " How can I maybe finance this?". I was extremely pleased with the pleasance of my experience today and the level of service I received. I am a loyal Lowe's customer- card-carrying in fact. I came to Home Depot b/c of the lack of variety Lowe's offered for bathroom vanities. So, if Home Depot is looking to strive for direct competition with Lowe's, as Lowe's also is doing, great job. I was also greeted as soon as I walked in the door by a very helpful and friendly lady who was also very pleasant and really about respecting my time and getting me directed to where I needed to be and even paging for help for when I arrived at this department. This is invaluable when you have kids in school that you have to meet at the bus stop every day! One more thing, I have to add, that really adds to the overall experience. I know that a lot of Americans are all about their phones and what they can do and all through there. I do not have nor do I want to have a phone to keep up with; my husband and I are mindful of finances and are actually saving for a barn re-build so our daughter can have a horse. I do not want to spend money and time on a phone when I can spend it outdoors. So I was dubious about what kind of customer service I might receive and how much help I could have with customizing a countertop, realizing I might be expected to do this "on-line" through my home computer, and I really needed help, with the financing and the set-up/layout of my countertop for this bathroom I have worked really hard on to prepare for this stage in the project. I have been "spammed" on-line and I wanted a financially secure way to accomplish this order. Home depot delivered, and it gives you a good feeling that there are still places you can go in the good US of A for real customer service- it is not dead! Nora Bryant

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Pro desk is knowledgeable and quick to address customers needs. Store is clean, and all HD staff...

5.0

out of 5

Pro desk is knowledgeable and quick to address customers needs. Store is clean, and all HD staff make sure you are not hopelessly lost searching for an item.

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EMPLOYEES WERE VERY HELPFUL AND KNOWLEDGEABLE MADE THE SHOPPING EXPERIENCE PLEASURABLE

5.0

out of 5

EMPLOYEES WERE VERY HELPFUL AND KNOWLEDGEABLE MADE THE SHOPPING EXPERIENCE PLEASURABLE

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Always can find someone to help and they are knowledgeable and pleasant. The store also takes in ...

5.0

out of 5

Always can find someone to help and they are knowledgeable and pleasant. The store also takes in all types of light bulbs to be recycled.

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