#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)601-3304
Tool & Truck Rental(248)601-3313
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
225 West Avon Rd
Rochester Hills, MI 48307
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Customer Store Reviews

  • 4.6 out of 440 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (440)
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Showing 1-30 of 440 reviews
Robin in cleaning supplies was excellent, kind, bubbly and a pleasure
Robin in cleaning supplies was excellent, kind, bubbly and a pleasure
by
  • Verified Purchase
  • Recommended
Good store. Good access. Good customer service. Ask for associate Luquan.
Good store. Good access. Good customer service. Ask for associate Luquan.
by
  • Verified Purchase
  • Recommended
Today's experience at Home Depot was simply great. I was there to get blinds and I was helped by ...
Today's experience at Home Depot was simply great. I was there to get blinds and I was helped by four store workers who guided me and answered all my questions patiently. Bob who worked at the Window Treatments section was very polite and helpful. THANK YOU SO MUCH !
by
  • Verified Purchase
  • Recommended
More than just a helpful hardware store! Great selection, great prices, and great employees! In...
More than just a helpful hardware store! Great selection, great prices, and great employees! In this age, customer service is everything in order to beat the competition. Excellent service provided here.
by
  • Verified Purchase
  • Recommended
If you need carpet, go talk to Bill in Flooring. He knows his stuff and answers your many questi...
If you need carpet, go talk to Bill in Flooring. He knows his stuff and answers your many questions with a smile!!
by
  • Verified Purchase
  • Recommended
The store is clean and everything is easy to find. Associates are helpful and if they don’t know ...
The store is clean and everything is easy to find. Associates are helpful and if they don’t know will find someone who can actually help you out - will definitely return
by
  • Verified Purchase
  • Recommended
Great store, it was quick today's visit but that's what makes it great.
Great store, it was quick today's visit but that's what makes it great.
by
  • Verified Purchase
  • Recommended
Great Store! Well stocked. Helpful friendly staff
Great Store! Well stocked. Helpful friendly staff
by
  • Verified Purchase
  • Recommended
No enough employees and if u find any they are not informed about anything! They will start calli...
No enough employees and if u find any they are not informed about anything! They will start calling each another for answers and non knows the answer!
by
  • Verified Purchase
1 found this review helpful
My shopping experience at this store was a good one. All the employees were helpful and friendly....
My shopping experience at this store was a good one. All the employees were helpful and friendly. Store was clean and well stocked. Cashier was extremely friendly and very efficient. Will continue to shop here.
by
  • Verified Purchase
  • Recommended
Great store.. wide variety of items for the house and the gardens, etc.
Great store.. wide variety of items for the house and the gardens, etc.
by
  • Verified Purchase
  • Recommended
Great store. Great employees. Always clean. Everything I need always in stock. Great paint are...
Great store. Great employees. Always clean. Everything I need always in stock. Great paint area too.
by
  • Verified Purchase
  • Recommended
able to get assistance
able to get assistance
by
  • Verified Purchase
  • Recommended
Staff always ready to help . It’s amazing that they know the location of everything
Staff always ready to help . It’s amazing that they know the location of everything
by
  • Verified Purchase
  • Recommended
Outstanding service!! Friendly employees!
Outstanding service!! Friendly employees!
by
  • Verified Purchase
  • Recommended
On a day that I could hardly lift a thing, I needed top soil to get my grass and garden going ear...
On a day that I could hardly lift a thing, I needed top soil to get my grass and garden going early. From the time I pulled my cart to the soil, here comes the manager to assist. he didn't ask he just stated, let me get that for you. Though I never said how much pain was in my back he suggested that he could also help me load into my car. In my mind I'm thinking, this could not have been a more timely gesture. It truly made my day and is something that I will share about the Rochester store #2727
by
  • Verified Purchase
  • Recommended
Sales Rep. (Al) in the Plumbing section, went why above and beyond your expectations. Thank you!
Sales Rep. (Al) in the Plumbing section, went why above and beyond your expectations. Thank you!
by
  • Verified Purchase
  • Recommended
I liked the service
I liked the service
by
  • Verified Purchase
  • Recommended
would have liked knowledgeable help in the bath and shower department about the bath surround wal...
would have liked knowledgeable help in the bath and shower department about the bath surround walls.
by
  • Verified Purchase
  • Recommended
The staff is very friendly. Most of my shopping has been done at the Shelby Twsp location and I w...
The staff is very friendly. Most of my shopping has been done at the Shelby Twsp location and I would travel a little further to go there because I know where to find everything. Lately I have been shopping at this location and am learning my way around. One thing in common, friendly, helpful employees. Something else, keep a sharp eye for some of the products the put on sale. Two years ago I was buying some flooring when the sales person said" we have some mini freezers on sale for $29.00 , 75% 0ff. Didn't need one but bought it as a gift!...…….Toy Store for the DIY'ER
by
  • Verified Purchase
  • Recommended
Friendly staff
Friendly staff
by
  • Verified Purchase
  • Recommended
Always halpful, friendly and organized
Always halpful, friendly and organized
by
  • Verified Purchase
  • Recommended
Always have what i need.employees very helpful. Thank you
Always have what i need.employees very helpful. Thank you
by
  • Verified Purchase
  • Recommended
Laquam was extremely helpful and friendly!!
Laquam was extremely helpful and friendly!!
by
  • Verified Purchase
  • Recommended
The store is clean and well organized and the staff are superb. Every employee is willing to hel...
The store is clean and well organized and the staff are superb. Every employee is willing to help and are all very friendly. Without asking, assistance was offered to us, which we needed, and we were shown exactly what we needed. The person who helped us was extremely knowledgeable and very friendly. It was only as we were concluding that we discovered that Juanita Quartey was the store manager. This store demonstrates that excellent customer service starts at the top
by
  • Verified Purchase
  • Recommended
No help to be found. Customers service person states at screen without acknowledging your present.
No help to be found. Customers service person states at screen without acknowledging your present.
by
  • Verified Purchase
1 found this review helpful
The associates in customer service (Natalie) and John in Appliances were truly excellent. Well tr...
The associates in customer service (Natalie) and John in Appliances were truly excellent. Well trained and knew how to use a team approach to resolve my issues. Their positive attitude was quite evident.
by
  • Verified Purchase
  • Recommended
Store is always clean and always stocked. Employee's are always nice and helpful . Nice employee ...
Store is always clean and always stocked. Employee's are always nice and helpful . Nice employee helped my husband load 10 sheets of drywall yesterday , so I wouldn't have to . Everybody is always helpful.
by
  • Verified Purchase
  • Recommended
Always a great place to find tools and other home maintenance equipments. Very helpful staff.
Always a great place to find tools and other home maintenance equipments. Very helpful staff.
by
  • Verified Purchase
  • Recommended
The customer service desk as well as the tool rental desk staff are all exceptional! Everyone is ...
The customer service desk as well as the tool rental desk staff are all exceptional! Everyone is very friendly and able to answer all of my questions.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 440 reviews

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