#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)759-2604
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2699 Henry St
Muskegon, MI 49441
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Customer Store Reviews

  • 4.8 out of 417 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (417)
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Showing 1-30 of 417 reviews
The store was well organized, employees were very helpful. Good shopping experience.
The store was well organized, employees were very helpful. Good shopping experience.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I always like shopping at Home Depot. Employees are friendly and helpful and I always purchase t...
I always like shopping at Home Depot. Employees are friendly and helpful and I always purchase the product I shopped for.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The employees treat me well and often suggest ways to improve a project or save money.
The employees treat me well and often suggest ways to improve a project or save money.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The associates were friendly and very helpful. The store was clean and easy to shop. We were gree...
The associates were friendly and very helpful. The store was clean and easy to shop. We were greeted immediately in every department where we shopping and helped. Very satisfied and will return for future purchases.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Everthing was in place, it was clean and the courtesy was excellent.
Everthing was in place, it was clean and the courtesy was excellent.
by
  • Verified Purchase
1 found this review helpful
I have traveled the country and the world and this particular location always gives me that "smal...
I have traveled the country and the world and this particular location always gives me that "small town and everybody knows your name, a very neighborly store. Great job you guys and thanks for making this Californian feel welcome.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store is always clean and employees are friendly and helpful.
The store is always clean and employees are friendly and helpful.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Sue Witner the appliance specialist was amazing! She spent about an hour with us offering her pro...
Sue Witner the appliance specialist was amazing! She spent about an hour with us offering her professional advice and personal preferences as we chose a washer and dryer combination. Then helped us pick out a microwave. She was wonderful!
by
  • Verified Purchase
  • Recommended
brenda went out of her way to make sure i was getting the best deal possible and prepared and fou...
brenda went out of her way to make sure i was getting the best deal possible and prepared and found 2 rebates for me!!!
by
  • Verified Purchase
  • Recommended
good store to do business
good store to do business
by
  • Verified Purchase
  • Recommended
GOOD SERVICE
GOOD SERVICE
by
  • Verified Purchase
  • Recommended
The team spirit of this store comes through in the way that if one employee isn't sure of a solut...
The team spirit of this store comes through in the way that if one employee isn't sure of a solution to a problem they've called another one to help. We always get a smile from them and leave with one on our faces. I've never felt ignored and that is my pet peeve in any store. But they aren't hounding you either. An associate named Nancy went above the norm to suggest something to us and then she zipped us through the hoops to get us on our way! I can't thank her enough!
by
  • Verified Purchase
  • Recommended
I only recommend this store if you are fully aware of what you need and where to find it. Employe...
I only recommend this store if you are fully aware of what you need and where to find it. Employees are of no assistance on a regular basis. 15 years ago, they were great. Even when I track one down, I can't seem to get any good help. I go here purely for convenience purposes, it certainly isn't for the customer service. If one of the other box stores was closer, I would choose them.
by
  • Verified Purchase
  • Recommended
fix your handi cap carts don't like getting stuck in the middle of the store with a dead battery...
fix your handi cap carts don't like getting stuck in the middle of the store with a dead battery time for some new carts
by
  • Verified Purchase
  • Recommended
Thank you Home Depot your employees are well-trained they help me through my decision of finding ...
Thank you Home Depot your employees are well-trained they help me through my decision of finding a refrigerator in the delivery was very fast healing very satisfied with your Home Depot store in Muskegon
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Need more help at the service desk. Lines form and no one comes up to give a hand to the one per...
Need more help at the service desk. Lines form and no one comes up to give a hand to the one person that is there.
by
  • Verified Purchase
Some were friendly., others to busy. I went to store in Grand Haven, they hove other than self ch...
Some were friendly., others to busy. I went to store in Grand Haven, they hove other than self check out lanes. People at check out making excuses why machines don't work. sometimes only 2 of 4 working. Why can't other lanes be open.
by
  • Verified Purchase
  • Recommended
Not designed for contractors, come here to waste your time with terribly maintained equipment ren...
Not designed for contractors, come here to waste your time with terribly maintained equipment rentals.
by
  • Verified Purchase
  • Pro
nice and friendly
nice and friendly
by
  • Verified Purchase
  • Recommended
I love my HD store in Roosevelt Park, MI. The associates don't ever make me feel rushed. They'r...
I love my HD store in Roosevelt Park, MI. The associates don't ever make me feel rushed. They're always available to help with questions, no matter how many times I come back to the store. I've had awesome experience with EVERY department and the associates KNOWLEDGE of their departments have helped me with any project I've encountered. I've also been pleased with the contractors who installed our carpet from HD.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Please keep up the excellence at this store. I love what you are doing and am a proud long time c...
Please keep up the excellence at this store. I love what you are doing and am a proud long time constomer.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I have had nothing but excellent service from store associates. You are greeted with a smile and ...
I have had nothing but excellent service from store associates. You are greeted with a smile and they are willing to help you find what you are looking for and explain how to use the item if appropriate. I will continue to shop at Home Depot. With their wide range of products, you don't have to go anywhere else. The store is always clean and well organized.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Craig and Dave were very helpful and friendly
Craig and Dave were very helpful and friendly
by
  • Verified Purchase
  • Recommended
Costumer service
The costumer service surpasses the service I got from Lowe's over the last two months everyone's always friendly and helpful and point me in the right direction or takes me right to what I need thanks Home Depot
by
    Craig Singer, in Flooring, helped us in a couple other depts. Took a lot of time with us, helped ...
    Craig Singer, in Flooring, helped us in a couple other depts. Took a lot of time with us, helped us understand options, get the best price and followed up the next day by phone. Thank you Craig!
    by
    • Verified Purchase
    • Recommended
    I received excellent customer service at this location. All Associates were friendly and helpful....
    I received excellent customer service at this location. All Associates were friendly and helpful. I chose to shop at this location over a Lowe's store that was closer to me. My experience at Lowe's has been poor due lack of Associates available to help me when needed.
    by
    • Verified Purchase
    • Recommended
    Excellent Service
    As a handyman I find this to be the most efficient big box lumber store in Muskegon. The staff is very helpful in getting me in and out quickly. I appreciate their hustle and consistently kind service.
    by
      I love to shop at HD. Their are stores that are closer to me but I always love the professional f...
      I love to shop at HD. Their are stores that are closer to me but I always love the professional friendly customer service at HD in Muskegon MI.
      by
      • Verified Purchase
      • Recommended
      The person who helped me and answered my questions went above and beyond to provide me with the a...
      The person who helped me and answered my questions went above and beyond to provide me with the assistance I needed. I had been price comparing lawn tractors at Lowes, Tractor supply, and a local lawn / garden shop. Home Depot was the only place where all my questions were answered knowledgeably and with professionalism. Pricing was within $100 at each place but the assistance I received at Home Depot was what clinched the sale. From the salesman on the floor to the cashier to the young men who assisted me in renting and loading your van, exceptional service from all of your team!! Kudos to your employees!
      by
      • Verified Purchase
      • Recommended
      Sue, the associate that helped me purchase a washer and dryer was very friendly and helpful. I k...
      Sue, the associate that helped me purchase a washer and dryer was very friendly and helpful. I knew what I wanted. She did not try to sell me more expensive ones.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 417 reviews

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