#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(831)442-6702
Tool & Truck Rental(831)442-6708
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1890 N Davis Road
Salinas, CA 93907
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Customer Store Reviews

  • 4.3 out of 238 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (238)
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Showing 1-30 of 238 reviews
I like shopping in a store that is clean & people smile, A smile goes a long way.
I like shopping in a store that is clean & people smile, A smile goes a long way.
by
  • Verified Purchase
  • Pro
  • Recommended
Always a great place to shop. If you need help all you need do is ask.
Always a great place to shop. If you need help all you need do is ask.
by
  • Verified Purchase
  • Recommended
Email me directly and I will explain exactly what I have not been able to enter into this space d...
Email me directly and I will explain exactly what I have not been able to enter into this space due to supposedly invalid/inappropriate language? Really? Ridiculous.
by
  • Verified Purchase
Mark in kitchen design was very helpful
Mark in kitchen design was very helpful
by
  • Verified Purchase
  • Recommended
No treated 2x4's told by one clerk that they would bring some from out back. 15 minutes later tol...
No treated 2x4's told by one clerk that they would bring some from out back. 15 minutes later told by another clerk that they were out of stock. Bought 26) 2x4x96's. They didn't have enough down at the customer level to complete my order. I had to wait over 15 minutes for help. But they didn't even use a forklift to bring them down form up above, they just got a set of stairs. Also had to wait over 30 minutes to get floor sheeting cut. The sale person in the door/window area and the check out lady were very nice. But had to wait for over 15 minutes at the checkout for a manager to come and approve my discount.
by
  • Verified Purchase
1 found this review helpful
Excellent.
Excellent.
by
  • Verified Purchase
  • Recommended
Although at times the staffing is low, you can usually find someone to assist you. The neat thin...
Although at times the staffing is low, you can usually find someone to assist you. The neat thing about this store is, except for the very new employees, everyone seems to be able to get you to what you need using the computer devices they carry. They also call for someone that is assigned to the area you need items from. Most will wait with you to ensure that someone comes to help you.
by
  • Verified Purchase
  • Recommended
Horrible Service
Inconsistent,unprofessional and rude management!!!
by
    I was a Manager of Customer Services for 35 years with the Federal Government and I want to make ...
    I was a Manager of Customer Services for 35 years with the Federal Government and I want to make sure the service to customers are up to par because the customers perception how good of an outfit/place of business, starts with our sales people. Unfortunately, there are sales personnel who are not as friendly or walking in twos chattering, walking past customers without offering assistance. On this particular visit, I was asked to apply for a credit card. This is a first. So I obliged. I was approved. Thank you! NOTE: I was wondering if every cashier is trained to ask every customer to apply?
    by
    • Verified Purchase
    • Recommended
    Paint department
    This is the third time that I go to the paint apartment. In the guy that runs the paint department he don't know Spanish and all I have been translating for ham in for another people I think that you guys need to someone there somebody they speak English Spanish well. That's that's my own words hopefully you guys don't take it the wrong way I'm just being real definitely I had like Home Depot and I definitely will go back to buy products
    by
      • Recommended
      fast and friendly
      Looked at grills,ordered a stok grill that day. Looked at plants, found what i wanted. A box planter for my new herb garden.Looked for stove air fan cover, found but not rite one.
      by
        • Recommended
        Bad attitude by Brenda in CustomerService
        Brenda gave me very bad customer service she had an attitude and was snotty to me I don't appreciate her attitude I try to find a manager to complain I said that she was in customer service and she was very mean spirited gave me dirty looks and was being mean to me
        by
          Average store
          Sometimes out of stock especially hardware. Hinges , brackets, plumbing supplies. Sometimes the products are mixed up and it seems it stays that way from one visit to the next . Cashiers are generally friendly and nice. There are some nice loaders working there , ready and willing to help. Finding help in the isles can be problematic.
          by
            • Recommended
            Thanks garden girl!
            I came into the store for soil and I wasn't sure where to start, since I'm new at this gardening thing (New Years resolution). I sought help from a kind employee, Leslie M, and she helped me find awesome, organic, soil that was at such a good price! I was very happy with my visit!
            by
              • Recommended
              Thank you Jackie in garden with great customer service also speaks spanish to help other customer...
              Thank you Jackie in garden with great customer service also speaks spanish to help other customers shopping
              by
              • Verified Purchase
              • Recommended
              Ms. Patty I would like thank you so very much, for each time I shop your always there to help not...
              Ms. Patty I would like thank you so very much, for each time I shop your always there to help not just me its all customers shopping at the homedepot. You always have a smile and positive attitude cold or hot in the garden area working the cashier. Thank you Ms. Patty
              by
              • Verified Purchase
              • Recommended
              IT WAS A GREAT EXPERIENCE FROM A EMPLOYEE AT GARDEN SHE WENT ABOVE AND BEYOND.
              IT WAS A GREAT EXPERIENCE FROM A EMPLOYEE AT GARDEN SHE WENT ABOVE AND BEYOND.
              by
              • Verified Purchase
              Great service
              We just had Andrea ring us up and she gave us the best service yet. Asked about our trip here and if we found everything okay.
              by
                • Recommended
                Jackie (Latina) was awesome for the knowledge for the product I was about to buy, She gave me mor...
                Jackie (Latina) was awesome for the knowledge for the product I was about to buy, She gave me more details about the options I had. Jackie thank you for being so nice, always with a smile and most importantly was knowledge you have gave me. Jackie is the woman that cares for homedepot and its customers........
                by
                • Verified Purchase
                • Recommended
                Great place to shop for home items and improvements. The Staff is very friendly and welcoming. Th...
                Great place to shop for home items and improvements. The Staff is very friendly and welcoming. The store is clean and organized. Thank you!
                by
                • Verified Purchase
                • Recommended
                Excellent customer service
                Andrea is always such a delight she is always helping us out and making sure that we leave with a smile. Thanks for the service Andrea.
                by
                  • Recommended
                  the store is very clean, I'm able to find everything I need.
                  the store is very clean, I'm able to find everything I need.
                  by
                  • Verified Purchase
                  • Recommended
                  Great job
                  Thank you jeanet for aigning me up for a home depot card and for all your help.
                  by
                    • Recommended
                    Great service
                    I have yet to walk into this Home Depot and been greeted right away, cashier Andrea welcomed me with a hello and pointed me in the right direction to the product I came in for. I made sure to come back to her to get rung up I was not diappointed. The customer service from her was excellent and made my impression of this store better.
                    by
                      • Recommended
                      the store was clean and easy to shop.
                      the store was clean and easy to shop.
                      by
                      • Verified Purchase
                      • Recommended
                      Returns desk
                      Great people made me laugh. They did their job correctly
                      by
                        • Recommended
                        Happy
                        Andrea was very kind and talkative. She even remembered our names from our previous visit.
                        by
                          • Recommended
                          We always find what we are looking for ,very friendly and helpful staff.
                          We always find what we are looking for ,very friendly and helpful staff.
                          by
                          • Verified Purchase
                          • Recommended
                          Getting Paint
                          I have always gotten paint at Home Depot for out rentals especially at this one. Now that I have my own home and my wife and I needed paint we pick out colors and came to HD and it was simple and fast. Got everything we need and will keep on getting paint here and other home improvement necessities.
                          by
                          • Verified Purchase
                          • DIY
                          • Recommended
                          Matt Iman is the best and most informed Home Depot employee I have ever met.
                          A young man named Matt Iman went out of his way to help me. During the 45mins it took to solve my problem he was so patient and knowledgable I was amazed. Several other employees had to consult with him to help solve other clients needs, I was so impressed with this young man that I decided to write a review. Ask for Matt if you need help in the Salinas store.
                          by
                          • Verified Purchase
                          • DIY
                          • Recommended
                          Showing 1-30 of 238 reviews

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