Sandpoint #1810

4.7

out of 5

97% of customers recommend this store
Rating Breakdown
5
(126)
4
(25)
3
(5)
2
(3)
1
(2)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.7

500 Kootenai Cut-Off Rd Ponderay, ID 83852

Store Number (208) 263-2373

Pro Desk (208) 265-7604

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Propane Exchange
  • Key Cutting

Store Features

Store Location and Nearby Stores

42.80 mi
  • 220 W Kathleen Ave
  • Coeur D Alene, ID 83815

Store Details

If you're on the hunt for the best hardware store in Ponderay, ID, you've found it. Not only do we have all the products you need to complete your project, but we've also got a dedicated team of associates who will help you every step of the way.

We're located near the Schweitzer Mountain ski resort and the beautiful Lake Pend Oreille, off of Highway 95 and Kootenai Cutoff Rd.

Shopping for shovels? Check out our wide selection of garden products so you can finally cross them off your list.

To further serve the community, we support the VFW, Boy Scouts of America and the Sandpoint Bulldogs. Come on into the best home improvement store in 7B, we look forward to helping you make your home improvement dreams a reality.

Your Ponderay Store Team

Check Out Our 4th of July Sale!

Looking for great savings this 4th of July? The Home Depot is the place to be! Whether your patriotic BBQ needs a new grill or patio furniture to host your guest, we’ve got you covered. We’ve also got guaranteed low prices on appliances and paint. Stop by The Home Depot today and take advantage of these awesome savings while they last!

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.7

out of 5

161 reviews
5
(126)
4
(25)
3
(5)
2
(3)
1
(2)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.7
97% Of Customers
Recommend This Store 153 of 157 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Locally, Home Depot is the obvious choice for the products it sells. The service is excellent and...

5.0

out of 5

Locally, Home Depot is the obvious choice for the products it sells. The service is excellent and the advise is always wise. Thank you.

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i made do with the plumbing supplies i purchased there was not a choice and the toilet is now ve...

3.0

out of 5

i made do with the plumbing supplies i purchased there was not a choice and the toilet is now very fragile at best try to stock and keep in stock more of these plumbing supplies thank you

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Nice and clean smaller store friendly people.

5.0

out of 5

Nice and clean smaller store friendly people.

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My wife and I came in to purchase a lawn mower. The sales associates let us browse for a bit befo...

5.0

out of 5

My wife and I came in to purchase a lawn mower. The sales associates let us browse for a bit before asking if we needed assistance (which was nice). My wife was unsure of which mower was best for her needs and the associate showed her the pros and cons of each mower. He also gave us some information (I had no clue mowers couldn't use regular gasoline). We left feeling quite satisfied we had purchased the right tool for the job. Way to go!

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Have made trips to this Home Depot since it opened. The service was almost always very good, wit...

4.0

out of 5

Have made trips to this Home Depot since it opened. The service was almost always very good, with employees that were willing to help. Also enjoy seeing people with their dogs in this dog friendly store.

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Our experience in purchasing a new refrigerator was a great example of customer service. Dave was...

5.0

out of 5

Our experience in purchasing a new refrigerator was a great example of customer service. Dave was a great help. Particularly since he is a new employee. He needed some help figuring out getting our new appliance shipped to us since Home Depot does not deliver to our Zip Code. Dave's manager Mark came and helped Dave figure out the process. They even got us the online pricing! Great teacher and eager learner! ! We will be back Home Depot. Thanks Mark and Dave

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We enjoy shopping at this store . The Sandpoint store is clean and neat. We are restoring my gran...

5.0

out of 5

We enjoy shopping at this store . The Sandpoint store is clean and neat. We are restoring my grandmothers homestead home and buy most of our supplies here.

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I don't mind standing in line. But my experience today was far form the norm and what I've come t...

2.0

out of 5

I don't mind standing in line. But my experience today was far form the norm and what I've come to expect from Home Depot. I’ve been shopping at this small town store for over 12 years and have come to know many of the employees by first name. But what I experienced today was the complete opposite from my past experiences. Today I stood in line for approximately 12 minutes to return 1 of 2 of the exact same items that I had purchased 45 days prior. As I stood in line at the customer service desk a customer had asked if he could purchase his items there. Of course the employees responded in the affirmative and began checking him out. However, what I experienced was of the four employees standing at the counter not one of them acknowledged me with even the slightest gesture of a smile. When the customer had finished his transaction he was the one to acknowledge me and apologize for the wait. I responded in kind saying it wasn't a problem. However, once again my issue was not that of standing in line but the uncaring attitude of the employees at the customer service counter. I moved back to this community from Phoenix, AZ to live in a community where people are treated like neighbors. What I experienced today made me feel like your organization no longer values our relationship. I don't normally complain in these situations but today I felt like My Local Home Depot had been taken from me. Today, the four employees standing idol at the customer service desk made me want to speak out. Finally, Michelle who did eventually acknowledge me once it was me standing at your register, if you felt like I was cold and short with you, it’s only because you made me feel like an unvalued customer.

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