#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(419)609-7402
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
715 Crossings Rd
Sandusky, OH 44870
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Customer Store Reviews

  • 4.8 out of 307 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (307)
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Showing 1-30 of 307 reviews
Friendly and helpful employees.
Friendly and helpful employees.
by
  • Verified Purchase
  • Recommended
Lower prices, friendly and knowledgeable staff, clean and organized store.
Lower prices, friendly and knowledgeable staff, clean and organized store.
by
  • Verified Purchase
  • Recommended
Been a card holder for many years...…...I am a "do it yourselfer" and always have a project going...
Been a card holder for many years...…...I am a "do it yourselfer" and always have a project going on. I have shopped at this store many times and 90 % of the time buy here. There have been occasions I couldn't find what I was looking for and had to ask. Always received friendly service and effort from the staff. If I had to pick something that slightly bothers me, it is the appearance of many of the staff. Yes, they all have the HD vest on but beyond that they could use a dress code. I might add, it's not just this store but most all the Home Depot I have been in.
by
  • Verified Purchase
  • Recommended
Excellent employees and service...
Excellent employees and service...
by
  • Verified Purchase
  • Recommended
It’s always a pleasure to shop at Homedepot in Sandusky, oh
It’s always a pleasure to shop at Homedepot in Sandusky, oh
by
  • Verified Purchase
  • Recommended
Every time we've been to this location the employees are very knowledgeable, friendly & helpful. ...
Every time we've been to this location the employees are very knowledgeable, friendly & helpful. Store is clean and well stocked with inventory. Fast & efficient! A+++
by
  • Verified Purchase
  • Recommended
Needed composite decking and Jacy was so helpful. Other stores make you go online to see their pr...
Needed composite decking and Jacy was so helpful. Other stores make you go online to see their product where at Home Depot you can view the decking in the store
by
  • Verified Purchase
  • Recommended
When I walked through the store, every associate asked if I needed assistance. When I asked one ...
When I walked through the store, every associate asked if I needed assistance. When I asked one of them where an obscure product was, the young associate knew exactly which aisle it was on without hesitation. The cashier was friendly and made sure I had everything I needed. Service was great and the store was easy to navigate. This is a great store with associates that are very friendly and very helpful.
by
  • Verified Purchase
  • Recommended
Purchased a Kitchenaid Dishwasher for delivery on June 20th. Was NOT informed by the sales person...
Purchased a Kitchenaid Dishwasher for delivery on June 20th. Was NOT informed by the sales person I need a special bracket to replace old dishwasher under a granite countertop. When delivered the installer said they could not install the unit. I ordered a bracket and rescheduled the delivery for June 25th. When the delivery truck arrived they had an unboxed and dented Whirlpool dishwasher. I refused delivery and called the store. I was told the warehouse had "lost" my purchase and it would take 7 to 14 days to find it?????. Not sure where the problem lies, but Home Depot needs to stand behind their products AND service and delivery. If not resolved quickly, I will cancel my order and purchase elsewhere.
by
  • Verified Purchase
We love the wealth of experience!
We love the wealth of experience!
by
  • Verified Purchase
  • Recommended
Great store! Good customer service, friendly staff!
Great store! Good customer service, friendly staff!
by
  • Verified Purchase
  • Recommended
The item i was looking to purchase was IN STORE STOCKED and on sale
The item i was looking to purchase was IN STORE STOCKED and on sale
by
  • Verified Purchase
  • Recommended
Always great service and I never need to wait for an 11% rebate to get a good price.
Always great service and I never need to wait for an 11% rebate to get a good price.
by
  • Verified Purchase
  • Recommended
Friendly employees & clean store, great location
Friendly employees & clean store, great location
by
  • Verified Purchase
  • Recommended
As soon as I entered the store, an employee cordially directed me to the appliance department. On...
As soon as I entered the store, an employee cordially directed me to the appliance department. Once I had determined my purchase, another employee happily & courteously assisted me through the entire process of applying for The Home Depot credit card process & finalization of my appliances purchase! I am very pleased with the entire shopping experience at The Home Depot!
by
  • Verified Purchase
  • Recommended
2 found this review helpful
The staff has gone above and beyond for me on multiple occasions!!
The staff has gone above and beyond for me on multiple occasions!!
by
  • Verified Purchase
  • Recommended
Great quality products at great prices!
Great quality products at great prices!
by
  • Verified Purchase
  • Recommended
guys in tools were great. and the lumber ( I got trim) sell in longer lengths than any other plac...
guys in tools were great. and the lumber ( I got trim) sell in longer lengths than any other place. They will also cut. But the guys in tools knew how to be very helpful
by
  • Verified Purchase
  • Recommended
Our Sandusky Ohio Home Depot Store is great. They have very friendly and helpful employees. The...
Our Sandusky Ohio Home Depot Store is great. They have very friendly and helpful employees. The store and garden center are always clean and items are in stock!
by
  • Verified Purchase
  • Recommended
Great employees and products
Great employees and products
by
  • Verified Purchase
  • Recommended
I have a hard time finding what I need for my projects, but the store personnel are always glad t...
I have a hard time finding what I need for my projects, but the store personnel are always glad to help me.
by
  • Verified Purchase
  • Recommended
Store is always clean and everyone is so helpful.
Store is always clean and everyone is so helpful.
by
  • Verified Purchase
  • Recommended
Very friendly and helpful employees. I would for sure recommend this store to shop at.
Very friendly and helpful employees. I would for sure recommend this store to shop at.
by
  • Verified Purchase
  • Recommended
Great service
Great service
by
  • Verified Purchase
  • Recommended
I received the help I needed to find the product I was looking for. Very much appreciated!
I received the help I needed to find the product I was looking for. Very much appreciated!
by
  • Verified Purchase
  • Recommended
The combination of John and Whitney from the Pro Desk makes this stores customer service hard to ...
The combination of John and Whitney from the Pro Desk makes this stores customer service hard to beat. Also, from our experience with John having orders ready so fast and then personally loading up our orders many times it makes our jobs so much easier!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store was clean and associates were knowledgeable.
The store was clean and associates were knowledgeable.
by
  • Verified Purchase
  • Recommended
The staff was so patient and helpful with my elderly father. Their kindness meant so much!
The staff was so patient and helpful with my elderly father. Their kindness meant so much!
by
  • Verified Purchase
  • Recommended
the store in Sandusky Ohio was clean and well stocked , the associates were friendly and helpful ...
the store in Sandusky Ohio was clean and well stocked , the associates were friendly and helpful and we were taken care quickly.
by
  • Verified Purchase
  • Recommended
Store was great
Store was great
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 307 reviews

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